Handy for small businesses and intake/compliance forms.
July 08, 2022

Handy for small businesses and intake/compliance forms.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

Jotform has saved my bacon a number of times with really easy to customize forms. Reduced costs by giving us safety compliance forms for free that we can develop and share, and it works well with G-Suite Integration! Saving all our form submissions is super easy and automated and can be enforced with corporate policy.

Pros

  • Layout
  • Basic functionality
  • Output automation
  • Google Integration for submissions

Cons

  • Icon/Branding invasiveness on free version
  • Submission limits too low
  • Quick online help via chat
  • Reduced costs
  • Simple compliance
  • Works on all devices so easy to adopt

Do you think Jotform delivers good value for the price?

Not sure

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Trello, Microsoft Office 2016 (discontinued), Adobe Acrobat DC
I actually accomplished a lot more, a lot faster, than I planned, and got the output that I wanted easily.
No idea what support is needed. I didn't need any.
Amazing for small businesses with a few people who need to get more professional and can't invest in massive expensive systems.

Jotform Feature Ratings

8.0
Survey templates
Not Rated
Themes
Not Rated
Custom logo/branding
8
8.0
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
8
Not Rated
Survey logic flexibility
Not Rated
6.5
Response tracking
6
Data export
7
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
9.0
Access controls
9
Compliance
9

Comments

  • Richie Pareja | TrustRadius Reviewer
    Richie Pareja
    commented 3 years ago
    Hi, Thanks so much for sharing your experience using our product and giving us a good rating. If you have questions or need assistance with your form, please contact us using our contact form at https://www.jotform.com/contact.

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