Overview
What is Cherwell Service Management (discontinued)?
Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL.
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Awards
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Popular Features
- Organize and prioritize service tickets (52)10.0100%
- Self-service tools (51)9.999%
- ITSM reports and dashboards (51)9.898%
- ITSM collaboration and documentation (48)9.797%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Cherwell Service Management (discontinued)?
Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL. Ivanti offers Neurons for ITSM in its place.
Cherwell Service Management (discontinued) Competitors
Cherwell Service Management (discontinued) Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL.
ServiceNow IT Service Management, IFS Assyst, and CA Service Management, with CA Service Desk Manager are common alternatives for Cherwell Service Management (discontinued).
Reviewers rate Organize and prioritize service tickets highest, with a score of 10.
The most common users of Cherwell Service Management (discontinued) are from Enterprises (1,001+ employees).