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Cisco Catalyst 9800 Series Wireless Controllers

Cisco Catalyst 9800 Series Wireless Controllers

Overview

What is Cisco Catalyst 9800 Series Wireless Controllers?

The Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.

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Recent Reviews

Happy Camper

10 out of 10
June 07, 2024
Incentivized
I use Cisco Catalyst 9800 Series Wireless Controllers at various locations to provide WiFi for back-of-house, IoT, Guest access, etc.
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Awards

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Reviewer Pros & Cons

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Video Reviews

2 videos

Cisco Catalyst 9800 Series Wireless Controllers Review
04:42
Cisco Catalyst 9800 Series Wireless Controllers Review
08:44
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Product Details

What is Cisco Catalyst 9800 Series Wireless Controllers?

The vendor presents their solution as built from the ground up for intent-based networking and Cisco DNA, and state the Cisco Catalyst 9800 Series Wireless Controllers are Cisco IOS XE based and integrate the RF excellence of Cisco Aironet access points, creating a best-in-class wireless experience for your evolving and growing organization. The 9800 Series is built on an open and programmable architecture with built-in security, streaming telemetry, and rich analytics.

Cisco Catalyst 9800 Series Wireless Controllers Competitors

Cisco Catalyst 9800 Series Wireless Controllers Technical Details

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Cisco Catalyst 9800 Series Wireless Controllers Downloadables

Frequently Asked Questions

The Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.

Ubiquiti WLAN and Fortinet Wireless LAN are common alternatives for Cisco Catalyst 9800 Series Wireless Controllers.

Reviewers rate Availability highest, with a score of 7.9.

The most common users of Cisco Catalyst 9800 Series Wireless Controllers are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(94)

Attribute Ratings

Reviews

(1-25 of 49)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Cisco Catalyst 9800 Series Wireless Controllers to manage access points throughout all our branches and remote sites. We have more than 4000 access points connected to a Cisco Catalyst 9800 Series Wireless Controllers.
  • Redundancy feature
  • Easy to upgrade
  • Easy to deploy
  • Maybe put a better built in dashboard
When deploying Cisco Wireless Access Points that are running wifi 6, it is best to upgrade to a Cisco Catalyst 9800 Series Wireless Controller. This way all devices are natively running ios-xe instead of mix and matching aire os controller or devices.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's kind of our controller for our wireless access points. We have multiple networks on our campus, so I have multiple networks that come into it and provide internet access to, whether it be a private company or educational company, our college that we work for. So we have stuff like that that we use it for.
  • I actually really like, I know this is weird, A lot of people hate it but not hate it, but network engineers don't they like CLI stuff, but I like more of the user interface for it. It's definitely way better than the past one that I had. The 5520 and it is got a lot of neat features. Show me what networks are being utilized, how much bandwidth's going through them, users and things like that. What computers connect to, what access point, things like that. That's pretty cool. That gives me enough detail. It helps me troubleshoot things very easily on a daily basis.
  • Maybe some of the stuff that is on the device itself for me is a network engineer and I'm CCNA certified and I like to delve into different things. But I would say certain things that if I want to implement, there's a lot of different options that I'm kind of like I'll be going through the menu on the user interface especially and be like, I don't really know what that does. I can go research it a little bit or maybe I've heard about it but I don't really know how to implement it. Maybe provide some type of guides. I know they have some guides online for it, but maybe some walkthroughs, some video walkthroughs maybe on how to, maybe this piece can be implemented, what it's for, things like that. Or have tutorials on the device itself to show you, hey, this is what we use this for, do you need this? Or things like that.
For this specific product. It's pretty well suited for management of access points for not a huge campus, I would say for this specific one that I have. But I mean it can manage up to 5,000 access points. So it's a great product. Less appropriate would probably be really massive for the product that I own. The one, that version of it for what I have, I wouldn't say use it for something that's like this mega corporation, huge ginormous corporation because you need the higher end model of what I have. But in general it fits my needs, it fits what we need. It's the capabilities, but there's faster and better ones that I could have got if I needed it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use this product to manage our wireless network and to assist users in troubleshooting with issues. It helps us give a central point of management so that we are not having to individually manage these devices and also helps us give overall metrics on usage and things like that for the universe.
  • One thing that I think the product does well is the structure and flow of tagging and configuring devices. That's probably my favorite feature with it. It's very straightforward and you can easily manage all your devices at once.
  • Room for improvement. We tend to update our firmware as soon as possible. We have hit a lot of various bugs and things that were caught in testing, but we're still pushed out live.
  • The sorting and searching of access points in the software could use some work essentially, especially cap sensitive things and things like that can be a little irritating to use.
When we do upgrades, we upgrade access points within the dorms or things where we're pushing out a lot of new hardware. I really like the ability to go in, select all of these devices, give them the appropriate tags and things of that nature. As far as rooms for improvement, sometimes the UI can be sluggish and unresponsive. And also we do tend to have issues with software updates, firmware updates. Just recently a couple of weeks ago we had three access points out of around 3,900 that was causing the entire upgrade to fail, so small things like that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have implemented a Cisco Catalyst 9800 Series Wireless Controllers in multiple deployments at our customers. The size ranges from smaller remote offices to large campuses. The Cisco Catalyst 9800 Series Wireless Controllers are very flexible with the new possibilities to use tags and different profiles depending on the needs. Large deployments with more than 1000 APs are configured in a breeze. The implementation of the Cisco Catalyst 9800 Series Wireless Controllers into the Cisco Catalyst Control Center brings forth new possibilities with smarter designs and less configurations drifts. Templates and better AI powered automated WiFi RF settings mark the way to go.
  • New way of doing the configuration - tag based
  • Neat interaction with Cisco Catalyst Center
  • Multiple ways to interact with and monitor the controller
  • Rich telemetry options
  • Menu structure could be improved
  • Limited troubleshooting possibilities without Cisco Catalyst Center
  • AP image download speed is not consistent
Cisco Catalyst 9800 Series Wireless Controllers are well suited for bigger deployments were an on-premise controller is necessary and a cloud management is not possible. The management possibilities are endless; cli, gui, Cisco Calayst Controller Center or Monitoring over Meraki dashboard, you name it, you got it. The wide range of old and new supported Access Point models makes it a very flexible deployment option.
June 07, 2024

Happy Camper

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Cisco Catalyst 9800 Series Wireless Controllers at various locations to provide WiFi for back-of-house, IoT, Guest access, etc.
  • Easy setup
  • Great interface and built-in tools
  • Great integration with other networking elements
  • HA setup can be a little daunting
Very straightforward initial setup, and must of the tools were ready right away.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have two Cisco Catalyst 9800 Series Wireless Controllers supporting three thousand wireless access points. We use profiles and tags to apply different policies, as well as staff, student, guests, and event vlans. We have two controllers to divide up our access points and policies between 52+ school campuses. We are also using Cisco Prime.
  • Policies
  • Tags
  • Rogue AP identification
  • Dissociated AP identification
  • Running reports is terribly unintuitive
  • Exporting reports is clunky
  • Navigating the UI can be difficult if you haven't used it in a while
We don't really have too many issues once the policies are tested and proved to be working the way we want. It just works.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for wifi for our staff and students to connect to the network. It allows them to connect to the internet to access the internet.
  • Interface
  • Connectivity
  • AP management
  • WNCD
  • CSV rename APs
  • Mobility
It is good for enterprise wifi. It is not good for small offices.
June 05, 2024

My Cisco review

Daniel Bastos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have 4 controllers in the company with around 120 access points connected to them. <br>We have 2 main buildings and want to communicate them. <br>We were using the Cisco 5520 Controller but it got in end of support and then we migrated to 9800 virtual controller. I can use the old access points and new ones too.
  • Plain control of the ambient
  • Confiability
  • reliability
  • Should be easier to configure
CIsco Catalyst 9800 Series Controllers shoud work fine in any business scenario. Since the small company who treat each access point individually or the medium companies that needs to centralize wifi management. If you want to manager the wifi network with reliability and confiability, you should get to Cisco 9800 wireless controller.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For a school district, students and teachers use the wireless on a day to day basis. We are 1 to 1 on student and staff devices so we have over 60k devices constantly on the wireless network. The Cisco Catalyst 9800 Series Wireless Controllers help us keep all those devices connected while being mobile.
  • Wireless Policy Tags
  • SSID WLAN creation
  • RRM RF calculations
  • Code bugs between different model access points
  • Static tags for static tag list show mac address instead of AP name
  • TAC customer experience
Creating an events network and assigning new APs to those networks is a breeze. Segmenting the APs by site tag and being able to assign those site tag base on the roaming groups helps.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the Cisco Catalyst 9800 Series Wireless Controllers to manage and configure all of our lightweight access points. This new controller allows us to easily update and monitor all of our access points and connected clients.
  • Monitoring details of each AP
  • Live troubleshooting
  • Easily update tags
  • Reporting
  • Searching for clients and APs
  • Alert dashboard
Easier to setup and use than previous controllers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Main controllers for campus WIFI. Central management of all APs, both local and flexconnect.
  • Wireless profiles
  • Client Troubleshooting
  • ISSU Upgrades
  • AP support
Very well suited for local campuses, other options may be better for a flex connect scenario.
Sebastian Kozankiewicz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cisco Catalyst 9800 Series Wireless Controllers replaced Cisco Wireless Airos. With the implementation of SD-WAN and improved reliability of connections from branches to DC, we eliminated local wireless controllers and consolidated all capwap connection to controller located in the DataCenter. WiFI service is crucial for us, in some locations we have reduced cable connections and we use "Wireless First". We have increased the number of Access Points to also connect IoT and IIoT devices located in our factories to the network. We test automatic robots in factories that use our WiFi network to communicate. The WiFi controller works in SSO mode and we want to use the controller installed in the Cloud as a "backup".
  • Easy configuration based on profiles and tags
  • Patching controller and Access Points with HA - no downtime for service
  • Managed by Catalyst Center
  • Azure cloud is not supported. Issue with the communication with radius sever.
If we are thinking about replacing old Cisco AireOS controllers with a new technology, we can only choose Cisco Catalyst 9800 Series Wireless Controllers. Configuration based on Profiles and SiteTag is convenient and easier compared to the previous configuration. You can see that the entire controller has been designed from scratch. Support for new AccessPoints in Wifi 6 offers great possibilities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are migrating from AireOs controllers. We use 9115 APs and industrial APs. We use wifi underground for mining and it's been a very nice experience compared to the old wlcs. We are pleased with the ease of use of the GUI and the new tag approach.
  • AP provisioning
  • Wifi 6/6e
  • Analytics
  • Interoperability with the old wlcs
  • Include 2600 aps
  • Improve on sso switch over stability
Migrating is necessary
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to deploy our wireless infrastructure. Our organization wants all employees to use Wi-Fi as our main way to connect to services.
  • Configuration
  • Insight
  • Operations without down time
  • Migration from aireos
  • Better guides for virtual appliances
The web interface is great.
Bogdan Caia-Hoanăş | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There are problems with the VM, but the Cisco Catalyst 9800 Series Wireless Controllers's hardware versions are good
  • AP adoption
  • AP upgrade
  • Site management
  • The VM can have some normal specs needed
  • You can increase the free space
  • The debug should be more detailed
Cisco Catalyst 9800 Series Wireless Controllers is a good solution but it's not the only one.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our Cisco Catalyst 9800 Series Wireless Controllers provide:
- centralised configuration of our wireless access points
- centralised traffic flow
- support for over 12000 APs
- support for over 60000 users
  • Compartmentalised configuration
  • High availability
  • Poor monitoring options
  • Site management is clunky but critical
The Cisco Catalyst 9800 Series Wireless Controllers work okay across our multi-campus business, however there are issues between roaming domains at times.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cisco Catalyst 9800 Series Wireless Controllers is used to manage more than 1300 APs around 3 main campuses. Devices using WiFi are increasing and this leads to signal degradation and coverage issues.
  • Onboading
  • Tunnelling
  • Tagging
  • During the upgrades it should show that a chassis is about to restart or the restart hasn't happened as expected
  • Onboarding on batches of WAPs
It manages latest waps smoothly
June 29, 2023

Great WLC

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We moved to two 9800 controllers about two years ago, replacing two 5520 WLCs. We are currently running two C9800s in high availability, and using them to manage 1300+ Cisco Aironet APs and WiFi access for 8000+ users in 84 buildings and outdoors.
  • Easily manages a large number of APs.
  • It can push out settings or a new OS to a large group of APs at once.
  • The GUI is very intuitive, and follows the model Cisco has created for many of their products.
  • It integrates well with our ISE environment for handling RADIUS requests.
  • Depending on the version of IOS, it can be buggy. I have had several TAC calls that resulted in applying either a work-around, or upgrading the IOS.
  • The error logs are a bit difficult to use. Errors and typical user associate/disassociate logs are all lumped together, so sometimes finding what you are looking for is like finding a needle in a haystack.
  • One feature I miss from Prime Infrastructure is the ability to mass-configure settings on a large group of APs. Some of this exists within this controller, but many options, like templates, were lost, and never added to DNAC.
This is suited for a large enerprise with a high number of access points. It can handle many SSIDs, security, portals, and anything else a large environment would need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Cisco Ctalyst 9800 WLC provides wireless connectivity to our users. We have two for redundancy, and transistioned from Cisco 5508's.

As far as scope of use, the 9800 provides Business and Guest wireless to ~5000 employees, and ~5,000 guests daily. So far it has been great to work with, and I look forward to expanding it's deployment.
  • WAP Image Management
  • Troubleshooting and Alerting
  • Ease of provisioning new AP's
  • The search bar in the top right, where you can search for an AP for example. I wish it would give the option to bring up the config version of the page instead of only the management. It's a pain to navigage to the config side of things, and manually search for the AP
  • Also related to my above note, when using the menu for search it's not super intuitive
Enterprise wireless is where this device will shine.

I think really the only area this wouldnt do well is in a smaller environment where there aren't too many users and/or WAP's
June 09, 2023

Wireless Guru

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mainly use it as wireless management and controlling, I like the telemetry feature via DNAC to get more client performance insight as well as easy deployment on access points
  • Enhanced deployment and mitigating new AP join and does not automatically advertise first 16 SSID unlike AIROS
  • More client performance status and assurance to detail user performance and pinpoint
  • Easy patching
  • when you filter APs or client it clears the filter, wish it stays till you clear it by you.
  • sometimes GUI and CLI do not sync real time that may need improvement
Its really good for business that is fully wireless vested or heavily wireless connected, this product can provide a lot of in depth features and controlability
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to connect Wireless APs over multiple site locations to support up to 5000 personal
  • Easy interface
  • Easy setup
  • NA
Handles upwards of 200 APs. Stress tested the APs and they worked really well. Works really well on a layer 2 environment with locations throughout the state. Doesn't need as many APs as the 9500 series Wireless Lan Controller.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
we use them in mixture of manufacturing and warehouses. They are much easier to configure then AirOS models. Like the added troubleshooting capabilities.
  • troubleshooting
  • ability to sort by columns
  • iOS commands
  • explinations that svi are not need for all vlans
  • Mapping of dependancies (policies, tags etc)
  • different configurations for AP join
much better option than AirOs. Configuration can be gui or CLI
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