Name: Cisco Communications Outsourcing
Rating: 8.7 (13 reviews)
Author: Cisco

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Data Extraction

File Sharing

Policy Management

Privacy Policy Generators

Statistical Analysis

Enterprise

Accounting

Accounts Payable

Crypto Tax

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Business Internet Service Providers (ISPs)

Cloud Storage

Configuration Management

Consulting and Advisory Services

Data Analytics  and BI Services

Embedded Business Intelligence (BI)

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

IoT Device Management

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

System Monitoring

Technology Scouting Software

Tower Servers

Web Portal

Website Hosting

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audio Editing

Content Management

Email Marketing

Headless CMS

Marketing Automation

Press Release Management

Product Intelligence

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Quote to Cash

Sales Enablement

eCommerce Analytics

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

Security

Commercial Drone

Direct Secure Messaging

Geographic Information

Medical Billing

Oil and Gas

Vertical-Specific

root

Overview

Pricing

ProductDemos

Features

ProductDetails

Comparisons

ReviewsAndRatings

small

medium

large

AT&T Communications Outsourcing

Communications Outsourcing

AT&T

Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.

Masergy

Deloitte Cyber Risk

IT Service Providers

Deloitte

Dimension Data  Managed Customer Experience (CX) Services

Accenture Communications Outsourcing

Accenture

Black Box Communications Outsourcing

Black Box Network Services

Bell Communications Outsourcing

Bell Canada

AnswerConnect

AnywhereWorks

BT Communications Outsourcing

BT Group

AnswerForce

Likelihood to Recommend

Tech Cares 2021

Tech Cares 2022

Tech Cares 2023

Cisco Communications Outsourcing

Primarily to help companies cut the cost of providing service or to fill a project-based service need, some professional services companies offer hosted communications. Also, they may present a potential partner for outsourcing a variety of IT management services such as help desk and product support, technology consulting, operational services, development and integration, expense management and other services.

Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 65,225 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies.

Cisco

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Multi language

Setting up

Home

Communications Outsourcing Services

Cisco Communications Outsourcing provides a consistent worldwide support, where individuals and businesses communicate to share insights and keep their business moving.Further, Cisco Communications Outsourcing offers a unified messaging solution, that increases the efficiency of business collaboration. The audio calls and recording are also incorporated in Cisco Communications, with the video conferencing support.The inclusion of other items such as calendar increases the credibility of time management.

Product Usage

Pros and Cons

Calendar incorporation brings time management
Instant messaging and this covers the global market.
Outstanding communications environment for innovations.

Things done well

Cisco Communications is a competent brand, hence, price for deployment is an issue.
Cisco Communications functions poorly in some Android devices, hence, compatibility is a factor.
Cisco Communications has other efficient collaboration means.

Things done poorly

Cisco Communications Outsourcing boosts communications, where it allows instant texting, audio calls, among others. Besides, Cisco Communications applies the telephony technology, which is cheap and convenient to all persons in any corner of the world. The tool is reliable in conducting surveys, methods that brings more market understanding to the world.

Supported Audio and Video Conversations for online meetings.
Reliable texting features, which are speedy and cheap.
Excellent Calendar integration or coordination.

Most Important Features 3.4.21

Affordable tool for universal communication within and outside the business.
Unified messaging brings collaboration and innovations.
The sharing of insights brings better market segmentation and understanding.

Return on Investment

Digital Marketing Manager

Cisco Communications Outsourcing 2022-08-24 06:17:09

NetSuite ERP

Adobe Analytics

TeleWare IP Telephony and Unified Communications

Evolve IP Unified Communications & VoIP phone system solution

iCharts

With Cisco Communications Outsourcing, our organization ensures that we have properly deployed and are properly utilizing out Cisco telecommunications hardware, switches and backup systems. It is also useful to make sure we have the proper settings and configurations for our internal employees and external users calling in.

Setting up IVRs
Making sure equipment is working properly
Training key employees on the systems

VoIP integration
Multi-language compatibility
Device upgrades

It is suited for installing new systems, replacing outdated hardware, and adding new employees. It is needing new functionality.

Ability to increase outbound calls per day
Reduction in missed calls
Greater call-handling efficiency

Cisco has excellent scalability and has a very wide range of configuration options cost-effective for certain situations, flexible and adaptable to the needs of a growing company.

TeleWare IP Telephony and Unified Communications, 3CX Phone System and AT&T Communications Outsourcing

Alternatives

NetSuite, iCharts for NetSuite, Adobe Analytics

Other Software Used

Cisco Communications Outsourcing 2018-06-20 22:06:19

Cisco Communications Outsourcing

Overview

What is Cisco Communications Outsourcing?

Affordable and Resourceful Communications Tool for Businesses

Telecommunications flexibility

Awards

Service Offering Details