Overview
What is DocuWare?
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes.…
DocuWare can manage your old school paper documents in a modern interface
Docuware is a great product.
Docuware ...saves time and money in this digital world
My Experience With Docuware Cloud
Streamlines data processing and document storage functions
The experience of Docuware platform
Docuware, basic document management for small companies.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Base
$300
Enterprise
1,500
Pro
Contact sales team
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
DocuWare Demo – Connect to Microsoft Teams
Product Details
- About
- Integrations
- Tech Details
What is DocuWare?
DocuWare Videos
DocuWare Integrations
DocuWare Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows |
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(33)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
DocuWare is a versatile software that offers a wide range of use cases to meet various document management needs. Many users have found it invaluable for streamlining their workflows and improving efficiency. One key use case is the ability to disseminate multiple resident documents to an external property management system. This feature has greatly simplified the process of managing resident information and improved communication between different systems.
Another common use case is the storage and retrieval of important documents, such as resident documents and check copies from Accounts Payable. By using DocuWare as a digital storage system, users can quickly access and retrieve old paperwork, saving them valuable time and effort. Additionally, the software's invoice processing functionality has proven essential for identifying and storing cash management-related documents, aiding in financial tracking and record-keeping.
Beyond its document management capabilities, DocuWare also excels in automating purchasing workflows. Users have reported that the software effectively captures and tracks each step of the approval process, providing a comprehensive documentation of purchasing activities from order entry to payment confirmation. This feature has brought added value to organizations by enhancing transparency and facilitating accountability in their purchasing procedures.
One standout aspect of DocuWare is its cloud-based storage option. This allows users to eliminate the need for physical paperwork while ensuring document security. Accessibility from any device further supports easy collaboration among team members, enabling seamless document sharing and collaboration across departments or even with external stakeholders.
Overall, DocuWare has proven itself as a reliable solution for various document management needs. Its ability to centralize information, automate workflows, and enhance collaboration has made it an invaluable tool for businesses seeking efficient and streamlined processes.
Good OCR Feature: Many users have praised the software's OCR feature for its accurate conversion of scanned documents into editable text. This functionality has been widely appreciated by reviewers for its reliability and efficiency, making it a valuable tool for managing digital documents effectively.
Easy-to-Use Web Interface: The intuitive web interface of the software makes it easy to navigate and use, as highlighted by multiple users. Its user-friendly design ensures a seamless experience while accessing and managing documents, contributing to improved productivity.
Powerful Scanning Tools: Reviewers have consistently praised the software's robust scanning tools for their efficiency in quickly and effectively scanning documents. These advanced features provide users with the ability to streamline document management processes and enhance overall productivity.
Cons:
- Inconsistent OCR Performance: Some users have reported that the OCR service of Docuware is not always able to capture information accurately from certain documents, leading to occasional errors and inconsistencies in data extraction.
- Occasional Slowdown Issues: Users have experienced intermittent slowdown issues on the web interface, which have negatively affected the overall performance and efficiency of the software, causing delays in document management tasks.
- Lack of Integration with Email and Filtering: Several reviewers have mentioned that the absence of integration with email and filtering features makes it difficult to efficiently manage and organize documents within Docuware. This limitation hampers effective workflow management and requires users to rely on external tools for proper document categorization.
Users have made several recommendations based on their experience with DocuWare. Some of the most common recommendations include:
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Take advantage of the opportunity to explore the product's capabilities through a quick tour or demo with a DocuWare professional. This will give users a better understanding of the features and benefits of the software.
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Opt for the cloud version of DocuWare for additional benefits. Users have found that the cloud version offers more advantages and flexibility compared to other versions.
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Utilize implementation services and consider going with the cloud version of DocuWare. Users have recommended taking advantage of implementation services to ensure a smooth integration process. The cloud version is also highly recommended due to its ease of use and accessibility.
Overall, users recommend DocuWare for its capabilities in automating AP storage and invoice import processes, making it essential for companies with AP or AR departments, especially in multi-divisional organizations. It is considered easy to use and suitable for anyone, regardless of previous experience. DocuWare is praised for its document management features, ability to review and track invoices, simple approval process, remote work capabilities, secure content sharing, and overall effectiveness in managing documents efficiently.
Attribute Ratings
Reviews
(1-7 of 7)- Good OCR
- Easy to use web interface
- Powerful scanning tools
- Great document processing
- OCR is serviceable but has trouble capturing certain documents info 100% of the time
- Web interface can have slow down issues from time to time
Docuware is a great product.
- OCR is very good
- Support
- Ease of use
- Some more features would be nice.
- A little more customizable.
- Better connections to email/filtering.
Docuware ...saves time and money in this digital world
- clarity is stored documents
- retrieval in seconds
- ease of use by numerous users in multiple locations
- looking for more tutorials for new users
My Experience With Docuware Cloud
- The software is secure and makes our documents safe
- The software is scalable which is like
- The software offers features that makes document processing and collaboration easy.
- Docuware Cloud offers some automation features
- No outlook integration which I find odd.
- No mobile accessibility
Streamlines data processing and document storage functions
- Document Storage
- Integration with Dynamics CRM
- Back-end Administrative functions are a bit antiquated.
The experience of Docuware platform
- Control of the flow of online processes
- Automation of the company processes
- Online forms and digitization of processing documents
- Integration with corporate domains. Administration is complex.
- Some features require a separate download.
- Workflow management is fairly intuitive.
- Basic document management functions are handled well.
- Easy to administrate.
- No active directory integration, this doubles up user management.
- No Outlook integration. Would be nice to be able to interact with Docuware from email.
- No mobile application. We have many remote users that would benefit from this.