Overview
What is Epicor Prophet 21?
Prophet 21 from Epicor is a distribution ERP providing SCM capabilities (warehouse, inventory) as well as the ability to streamline quote-to-cash cycle, improve margins, and fulfill orders.
Epicor Prophet 21--great for a midsize distributor
Impossible to Work With and Antiquated
CRM Vehicle to Drive your Business to Success
Epicor for the Medium to Large Sized companies
Prophet 21 helps distributors focus on, and meet, business needs
Prophet 21 Catchy Product Review
Customer Service and Inventory
P21 Review
We are using Prophet 21 across the whole organisation; it's one ERP system that gives a solution to all the company requirements and has …
Epicor P21 Review
It would be a good program if issues could be resolved.
Service and Distribution with Pixie (PXII)
P21 Good Choice for Small Businesses
Well balanced ERP software
Epicor Prophet 21
Trying to love you, P21
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Order entry (25)8.080%
- Pricing (24)8.080%
- Standard reports (27)6.060%
- Inventory tracking (25)2.222%
Pricing
What is Epicor Prophet 21?
Prophet 21 from Epicor is a distribution ERP providing SCM capabilities (warehouse, inventory) as well as the ability to streamline quote-to-cash cycle, improve margins, and fulfill orders.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
DCKAP Integrator - Distribution ERP Integration Platform Demo (Version 3.4.2)
P21 Admin Demo
Sales Portal Demo v2
Epicor Prophet 21 + Avalara Demo
Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8Pay calculation(4) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.7Benefit plan administration(2) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 5.9Direct deposit files(3) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 9API for custom integration(15) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 9Plug-ins(14) Ratings
A number of third-party plug-ins are available to expand the core functionality of the software.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 9.3Single sign-on capability(21) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8Role-based user permissions(23) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 6Dashboards(21) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 6Standard reports(27) Ratings
The software offers pre-built reports with metrics standard to the category.
- 7Custom reports(22) Ratings
Users can create custom reports.
General Ledger and Configurable Accounting
Financial management solution, including capabilities for general ledger and configurable accounting
- 5.8Accounts payable(23) Ratings
This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.
- 5.8Accounts receivable(23) Ratings
This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.
- 3Global Financial Support(10) Ratings
Account using multiple ledgers, multiple currencies, and multiple entities
- 1.2Primary and Secondary Ledgers(12) Ratings
Record and report across multiple currencies and accounting standards with primary and secondary ledgers
- 9Journals and Reconciliations(13) Ratings
Automate and synchronize ledgers and processes
- 5.8Configurable Accounting(11) Ratings
Configure accounting rules and segments for each chart of accounts
- 5.8Standardized Processes(13) Ratings
Centralize financial management to facilitate standardized financial processes
Inventory Management
The ability to track and manage the flow of goods or materials into and out of an inventory.
- 2.2Inventory tracking(25) Ratings
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
- 2.2Automatic reordering(18) Ratings
The software can be set up to automatically reorder a good when it falls below a certain threshold.
- 1.3Location management(21) Ratings
The software can track multiple goods across multiple locations.
Order Management
The ability to process orders, and track them from quote to cash.
- 8Pricing(24) Ratings
Users can set up complex and unique pricing requirements.
- 8Order entry(25) Ratings
Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.
- 7Credit card processing(19) Ratings
The software facilitates credit card processing.
- 8Cost of goods sold(24) Ratings
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
- 8Order Orchestration(13) Ratings
Define and execute order fulfillment processes for products as well as services on the same order.
Subledger and Financial Process
Revenue management solution including capabilities for subledgers and financial processes
- 5.8Billing Management(13) Ratings
Access role-based billing work area, perform discrete and recurring billing
- 5.8Cash and Asset Management(14) Ratings
Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments
- 4.5Travel & Expense Management(9) Ratings
Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement
- 1.2Budgetary Control & Encumbrance Accounting(8) Ratings
Control spending at any budget level or time interval
- 1.3Period Close(15) Ratings
Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration
Project Financial Management
Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.
- 9Budgeting and Forecasting(6) Ratings
Establish project budgets and forecast future project financials
- 9Project Costing(4) Ratings
Standardize, track, and control costs at all project phases
- 9Cost Capture(4) Ratings
Capture costs including those for procurement, financials or time and labor, including from external systems
- 9Capital Project Management(3) Ratings
Track and manage capital asset costs
- 9Customer Contract Compliance(8) Ratings
Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms
- 9Project Revenue Recognition(3) Ratings
Recognize project contract revenue in line with accounting policies and regulations
Project Execution Management
Project execution management solution including capabilities for project scheduling, resource management, and team member task management.
- 1Project Planning and Scheduling(3) Ratings
Interactive Gantt chart for establishing tasks, durations, and delivery schedule
- 1Task Insight for Project Managers(3) Ratings
Project manager visibility into task progress of team members
- 1Project Mobile Functionality(3) Ratings
Capabilities for project functions such as updating and monitoring task progress and timecards from mobile devices
- 1Definable Resource Pools(3) Ratings
Definable and hierarchical resource pools of potential project resources
Grants Management
Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding
- 4Award Lifecycle Management(2) Ratings
Manage the life of program funding awards from initial funding to close-out
Procurement
Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management
- 1.2Bids Analyzed and Compared(6) Ratings
Evaluate, compare and recommend across multiple bids in real-time using diverse user selected criteria and graphical analytics
- 9Contract Authoring(5) Ratings
Document authoring with guided navigation, negotiation templates and productivity tools for reviews and collaboration
- 1.2Contract Repository(5) Ratings
Secure and searchable contract repository leveraging standard company language components, structures and formats
- 1.2Requisitions-to-Purchase Orders Integrated(5) Ratings
Create touchless purchases using purchase orders generated automatically per rules from approved requisitions
- 1.2Supplier Management(6) Ratings
Broadly manage and report comprehensive supplier profiles, capabilities and performance; identify bottlenecks; balance allocations, workloads
Risk Management
Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies
- 1.2Risk Repository(3) Ratings
Idenity, document, and manage business risks in a unified repository
- 1.2Control Management(3) Ratings
Establish and update risk and controls matrix, control test plans, and instructions
- 1.2Control Efficiency Assessments(3) Ratings
Assess control effectiveness on criteria such as geography, business unit, compliance requirements, etc
- 1.2Issue Detection(3) Ratings
Detect and create issues as part of the assessment flow
- 1Remediation and Certification(2) Ratings
Create and update remediation plans and certify controls
Logistics
Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.
- 1.2Transportation Planning and Optimization(7) Ratings
Plan shipments across all modes of transportation via lowest costs/highest service
- 1.2Transportation Execution Management(5) Ratings
Execute and track shipping orders
- 1Trade and Customs Management(4) Ratings
Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries
- 1.2Fulfillment Management(6) Ratings
Support for multi-channel demand and execution fulfillment processes
- 1.2Warehouse Workforce Management(7) Ratings
Set goals, measure actuals, and analyze productivity for warehousing tasks and activities
Manufacturing
Manufacturing solution for managing manufacturing processes and costs.
- 1Production Process Design(2) Ratings
Define data for plant hierarchy, process standards, work areas, calendars and standard operations
- 1Production Management(2) Ratings
Centralized critical status information for production supervisors
- 1Configuration Management(2) Ratings
Capture and process customer configuration orders
- 1Work Execution(3) Ratings
Monitor procution status, manage work orders for standard and non-standard production, enforce tight controls on serialized products
- 1Manufacturing Costs(2) Ratings
Estimate, plan and monitor costs and variances by plant. Capture resource costs using standard, actual, LIFO, FIFO or multiple costing methods.
Supply Chain
Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.
- 1.2Forecasting(11) Ratings
Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand
- 8.5Inventory Planning(12) Ratings
Establish projected inventory levels, monitor actual levels and compare with projected levels
- 1.2Performance Monitoring(11) Ratings
Analyze business metrics and compare actual performance to plans, identify issues, prioritize demands and respond to changes
Product Lifecycle Management
Product Lifecycle Management solution with capabilities for innovation management, product development
- 1.2Proposal Management(3) Ratings
Capture budget, resource, and benefit expectations for proposals
- 1.2Product Master Data Management(3) Ratings
Create, classify, and manage product items, BOMs and product changes
Product Details
- About
- Tech Details
- FAQs
What is Epicor Prophet 21?
Epicor Prophet 21 Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(64)Community Insights
- Business Problems Solved
- Recommendations
Prophet 21 has been utilized by various departments within organizations to streamline and improve their operations. For example, Counter Staff have experienced faster and more efficient sales transactions when processing quotes and orders. The Purchasing Department has found value in using Prophet 21 to simplify the procurement process by submitting purchase orders from part vendors. Additionally, the AR and AP Departments have relied on Prophet 21 to ensure accurate and timely financial transactions, specifically by invoicing customers and paying vendors. With its integrated solution, Prophet 21 has enhanced inventory accuracy, reduced picking errors, and maintained optimal inventory levels. It has also supported various operations such as order processing, inventory management, customer information, and accounting as an ERP software. The open database structure of Prophet 21 has allowed users to access information in any format, aiding in informed decision-making. Customers have even used Prophet 21 to run their entire business, including accounting, sales, and inventory management.
Furthermore, Prophet 21 has facilitated seamless collaboration across multiple locations through its deployment throughout the organization. Pricing and purchasing management have greatly benefited from this software. With Prophet 21's help, wholesale distribution businesses have experienced growth. It has proven effective in managing wholesale stock by enabling users to efficiently process incoming and outgoing stock and inventory. Moreover, the software's compatibility with different business models has made it a valuable tool for organizations across industries.
While some users have mentioned that the software can be complicated at times, most find that it effectively manages inventory and fulfills its purpose well. The technical support provided by Epicor has been praised for being a good fit for supporting staff in resolving any issues that may arise. Prophet 21 has contributed to improved efficiency in various areas such as service order entry, machine and tooling order entry, CRM management, order entry inquiries, transaction processing, KPI tracking, decision-making support, inventory tracking across multiple warehouses, dynamic reporting dashboards, employee onboarding acceleration, rewards program creation and tracking, and consignment management. It has also proved valuable for website integration, reporting through Crystal and other third-party programs, customizing screens using Dynachange, and providing access to real-time data across all company locations. Overall, users have found Prophet 21 to be a valuable tool for their businesses, with continuous improvements based on customer feedback.
Based on user reviews, the ERP software has received several recommendations:
Users recommend thoroughly researching options before selecting an ERP system. This would help in understanding the software's suitability for the business needs and avoiding any potential issues in the future.
To navigate the software effectively, users suggest taking advantage of online training resources provided by the software company. Additionally, leveraging professional services can be beneficial during setup and training to ensure a smooth implementation process.
It is advised to carefully consider the specific requirements of the organization, especially related to point-of-sale (POS) and manufacturing processes. This would help in ensuring that the ERP software aligns well with these areas and meets the unique needs of the business.
Users also suggest having patience during the rollout process, assigning someone who understands both the software and business practices, limiting customizations, and investing in support packages for assistance. Furthermore, benchmarking against other top solutions in the market is recommended to make an informed decision.
Attribute Ratings
- 9.1Likelihood to Renew1 rating
- 8.2Availability1 rating
- 6.4Performance1 rating
- 5.8Usability3 ratings
- 6.5Support Rating4 ratings
- 7.3Online Training1 rating
- 8.2In-Person Training1 rating
- 6.4Implementation Rating1 rating
- 6.4Configurability1 rating
- 9.1Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.2Vendor pre-sale1 rating
- 8.2Vendor post-sale1 rating
Reviews
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