Skip to main content
TrustRadius
Formbricks

Formbricks

Overview

What is Formbricks?

Formbricks is an open-source Experience Management tool used by businesses to understand their customers. As a solution for creating and managing research surveys, Formbricks boasts commitment to privacy and user experience.Key Features:Open-Source Solution: Formbricks is an open-source tool, offering transparency…

Read more
Recent Reviews
TrustRadius

Leaving a review helps other professionals like you evaluate Customer Experience Management Software

Be the first one in your network to review Formbricks, and make your voice heard!

Return to navigation

Pricing

View all pricing

Community Edition

$0

On Premise

Enterprise Edition

$390

On Premise
per month per installation

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://formbricks.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $390 per month per installation
Return to navigation

Product Details

What is Formbricks?

Formbricks is an open-source Experience Management tool used by businesses to understand their customers. As a solution for creating and managing research surveys, Formbricks boasts commitment to privacy and user experience.


Key Features:

  1. Open-Source Solution: Formbricks is an open-source tool, offering transparency and customization.
  2. Self-Hosting: With GDPR compliance built-in, Formbricks ensures a privacy-first approach, allowing for both cloud-based and self-hosted options.
  3. Flexible Solution: Formbricks supports link surveys like Typeform, website surveys like HotJar Ask, in app surveys like Sprig as well as email surveys and responses via API.
  4. User Action Tracking: Integrate surveys into user actions without coding to provide a smooth and unobtrusive experience.
  5. Customizable Surveys: Surveys can be in any language with adjustable aesthetics to match a brand.
  6. Advanced Segmentation: Surveys can be targeted based on user attributes and actions to ensure relevant and accurate feedback.
  7. Data Collection: Collect insights, including partial submissions, to inform better business decisions.

Benefits:

  • Privacy-First Approach: Protects user data, building trust and compliance.
  • Minimal Development Requirement: Integration saves engineering time and resources.
  • Real-Time User Insights: Gathers immediate feedback from users as they interact with a product.
  • Customizability: Everything in survey questions can be ttailored, down to the look and feel, ensuring brand consistency.

Differentiators:

  • Formbricks blends open-source flexibility with enterprise-grade privacy and compliance standards.
  • Its no-code approach to user action tracking and survey triggers sets it apart from alternatives requiring extensive development work.



Value Proposition:

Formbricks is more than just a survey tool; it’s a comprehensive experience management solution that respects user privacy while providing deep insights into customer behavior and preferences. With its open-source nature and GDPR-compliant framework, it empowers businesses to conduct user research and gather feedback while ensuring data privacy and reducing dependency on extensive development resources.


In conclusion, Formbricks states its combination of privacy, convenience, and insight, make it an ideal choice for businesses looking to enhance their user experience management in a compliant, user-friendly, and efficient manner.

Formbricks Features

Customer experience management Features

  • Supported: Multi-channel customer feedback collection
  • Supported: Customer experience profiles
  • Supported: Customer experience dashboard
  • Supported: AI-powered recommendations

Formbricks Screenshots

Screenshot of Formbricks survey overview.Screenshot of several dozen survey templates to choose from.Screenshot of the survey editor with link survey preview.Screenshot of In app preview plus settings page.

Formbricks Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Sorry, no reviews are available for this product yet

Return to navigation