Skip to main content
TrustRadius
Goverlan Reach

Goverlan Reach

Overview

What is Goverlan Reach?

The Goverlan Remote Administration Suite from Goverlan is remote administration software for IT management.

Read more
Recent Reviews

TrustRadius Insights

Goverlan Reach is a powerful remote administration tool that has proven to be invaluable for many users. With its ability to provide …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

Standard

$15

On Premise
per operator per month

Professional

$30

On Premise
per operator per month

Enterprise

$50

On Premise
per operator per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.goverlan.com/online…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Goverlan Reach?

Goverlan Reach is a secure on-premise IT remote system management solution for corporate IT and IT services providers. Goverlan Reach enables companies to support all their users and machines, no matter where, and without the need for a VPN.

According to the vendor, key business benefits include:. Secure access to your users machines no matter where they are

. Enterprise-class Remote Control
. Active Directory administration and Password management
. Behind-the-scenes systems reporting and management
. Software and patch distribution
. IT workflow automation
. Compliance and security management


ENSURE SECURITY
Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.

TAKE CONTROL
Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.

DELIVER UNPARALLELED SUPPORT
A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.

Goverlan Reach Features

Remote Administration Features

  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

Additional Features

  • Supported: Behind-the-scenes systems management
  • Supported: IT Process Automation

Goverlan Reach Screenshots

Screenshot of Real-time user and machine management and supportScreenshot of Global IT Process AutomationScreenshot of Goverlan File Manager

Goverlan Reach Video

Take a look at a quick 4 minute speed demo on all of Goverlan's advanced Remote Control and Background Management tool sets - no matter where your users are in the world! (No VPN needed)

Goverlan Reach Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported LanguagesEnglish

Goverlan Reach Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Goverlan Reach is a powerful remote administration tool that has proven to be invaluable for many users. With its ability to provide remote support, users can easily get reports, install software, and support others without the need to be physically present. This is especially beneficial in today's remote work environment where many people are working from home.

One of the standout features of Goverlan Reach is its excellent customer support through chat. Users have reported that the support team is always available and ready to assist with any task or issue that may arise. This level of support greatly simplifies the overall support process and makes it more manageable. Additionally, Goverlan Reach allows technicians and IT administrators to check the status of company sites without leaving their offices, saving time and improving efficiency.

Another area where Goverlan Reach shines is in its role as a remote troubleshooting tool. It has been used successfully for years by support techs who have chosen it over other options in trials. It has been particularly effective in resolving driver issues, email issues, login issues, and more. The product's flexibility in remote management and ease of use have also received high praise from users.

Furthermore, Goverlan Reach offers detailed tutorials and instructions for setting up a Goverlan Reach Server, as well as outstanding customer service and support. This makes it accessible even for those who may not be familiar with remote administration tools. Additionally, with automated processes like software deployment and updates, as well as remote aid for teachers and students, Goverlan Reach proves to be a reliable solution for various use cases.

While there are some limitations, such as the lack of Azure AD connection in the back-end administration for cloud-based companies, overall feedback on Goverlan Reach has been positive. Its continuous improvement through feature upgrades further solidifies its reputation as a reliable remote control support tool. Providing powerful remote management tools and shortcuts to external third-party tools, Goverlan Reach saves time for its users.

In conclusion, Goverlan Reach has found a place in various scenarios where remote administration and support are necessary. Its user-friendly interface, extensive support features, and the ability to streamline support tasks have made it a preferred choice among users. Whether it's for troubleshooting, remote management of devices, or assisting in software deployment, Goverlan Reach continues to provide efficient solutions for IT administrators and technicians alike.

Remote Connectivity: Many users have praised the remote connecting feature of Goverlan Reach, with some stating that it is impactful and easy to use. They appreciate the versatility of being able to connect using Active Directory, machine name, or IP address, making it convenient for various scenarios.

Server Management: The server feature in Goverlan Reach has been highlighted by users as a helpful tool for logging all sessions and managing connections for IT professionals. This functionality allows them to effectively monitor and control client connections, enhancing their ability to provide support and troubleshoot issues.

Ease of Use and Deployment: A significant number of reviewers love how easy it is to set up and deploy the client software in Goverlan Reach. They appreciate the automation tools that simplify everyday tasks, making administrative processes more efficient. Additionally, they find the software intuitive and quick to customize for their specific needs.

Stability Issues: Several users have reported that the software can sometimes stick or crash, with occasional failed network sharing when using the software's database on a network.

Confusing Interface: Some reviewers have found the options and GUI elements to be confusing and not well-organized, which can make it difficult to navigate and use the software effectively.

Limited Compatibility: Many users have expressed frustration with the limited compatibility of the software. It is only available for 64-bit systems and does not support popular operating systems like OS X, ChromeOS, or Linux. Additionally, some users have mentioned that machines must be online for actions to be performed, suggesting a need for a better fail-over support system.

Reviews

Companies can't remove reviews or game the system. Here's why

No reviews found

Try adjusting your results by removing or modifying your filters.

Return to navigation