Name: Introducing Hypersocket Password Manager
Uploaded: 2015-10-06T16:04:32.000Z
Duration: 1 min 43 s
Description: Introduction for Hypersocket Password Manager

Help Desk

Web and Video Conferencing

Customer Support

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Quality Management

Supply Chain Visibility

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Rules Management

Cloud Storage

Container Security

Data Center Outsourcing (Canada)

Data Replication

Debugging

Deception Technology

Density-Optimized Servers

Encryption Key Management

Event Monitoring

Fraud Detection

Graph Database

Industrial IoT

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Network Diagnostics

Network Performance Monitoring

Rack Servers

Runtime Application Self-Protection

Secure Access Control

Secure Web Gateway

Security Awareness Training

Service Desk Outsourcing

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Content Experience

Content Management

Creative Management

Customer Journey Analytics

Customer Journey Mapping

Digital Analytics

Email Marketing

Influencer Marketing

Marketing Automation

Marketing Resource Management

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Business Caller ID

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Predictive Sales Analytics

Sales Dialer

Sales

Application Security

Security

Agriculture

Card Management

Dealer Management

Patient Engagement

Shipping

Tour Operator

Travel Agency

Vertical-Specific

small

UCS Core Edition

UCS Base Subscription

UCS Standard Subscription

UCS Premium Subscription

Univention Corporate Server (UCS)

Identity Management

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Account Provisioning and De-provisioning

Univention

Okta

Likelihood to Recommend

Likelihood to Renew

Availability

Performance

Usability

Support Rating

Online Training

Configurability

Product Scalability

Auth0 Developer Usability

Password Management

ID Management Workflow Automation

ID Risk Management

Microsoft Entra ID

Implementation Rating

Contract Terms and Pricing Model

Microsoft

IBM Security Verify

OneLogin by One Identity

One Identity, by Quest

CyberArk Workforce Identity

Cyberark

SecurID

RSA Security

Microsoft Entra External ID

IBM Cloud App ID

ManageEngine ADManager Plus

Vendor pre-sale

Vendor post-sale

ManageEngine, A Div of Zoho Corporation Pvt Ltd

Hypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both  on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.

Top Rated 2024

medium

large

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

Single Sign on

Single Sign on Adaptive

Multi Factor Authentication

Multi Factor Authentication Adaptive

Hypersocket

Identity Management (IdM) is essentially about creating, maintaining, and retiring individual enterprise accounts for IT security. Identity and Access Management (IAM) systems encompass this but also provide a framework that goes beyond digital identities to providing access to users in various roles in a relatively automated fashion for cost and efficiency, while yet presenting minimal risk to sensitive data or equipment, simultaneously creating an audit trail for lawful compliance. Depending on the implementation needed by the enterprise (i.e. who is logging in and to what largely determines this) these concerns can be somewhat, highly, or totally overlapping areas.

Making comparisons across suites of software and their vendors can be difficult as this apparently singular body of needs is  serviced by vendors in this area in a highly modular fashion who bridge gaps with strategic or technical partnerships and integrations.  But here "Identity Management" Software is defined as software which handles all or some of the tasks related to all of the above, which may be divided into:

-- Identity governance or provisioning (basically role management with workflow controls).

-- Access (authorization or restriction of access to certain information to certain persons across locations and systems).

 ...and the various methods of enabling rapid yet secure access like:

-- Single sign-on (SSO, describes the ability to login to the system once and only once, gaining access to all systems without need for logging in again via help from a server).

-- Multi-factor authentication (using multiple, independent components to gain access, a simple step to increase security, though at a cost of efficiency for each additional step).

-- Password management and self-help for password users.

-- Identity federation, related to SSO, access spanning system boundaries (e.g. cloud access).

-- Directory / User Repository Management for tracking of users with access, and

-- Security Analytics for auditing and compliance...

...and more. IAM software is most usually sold in a modular, configurable pieces-sold-separately fashion, where each module handles some but not all of these needs. Some of the strongest vendors in this area offer high specialization and strategic partnerships with other specializers while other established vendors, via both acquisitions and development, manage to cobble together comprehensive portfolios and subsume all the various needs under one grand suite of comprehensive IAM capabilities. Enterprises have gone both ways.


A later arriving area of identity management software that greatly up-prioritizes speed and ease of access over security is called by the vendors who specialize in it Customer Identity Management, which provides simple customer registration most often via Social Sign-On capability. This allows a user to instantaneously set up an account with a service provider merely by logging in via their preferred social network account; voila, the customer has (safe, limited) access, and the enterprise gains useful information about the potential customer in less than five seconds. While traditional Identity Management Systems offer the capability to do this, smaller vendors who specialize in customer access, with its high-efficiency / low-security demands, sometimes bundle the feature with other common marketing capabilities to leverage the instantly acquired customer data (e.g. email marketing, segmentation, landing pages, etc.), thus creating a (growing) niche of customer-facing identity management systems in the process.

Hypersocket Software

Hypersocket VPN Overview

The Hypersocket VPN is a new open source solution that combines the power of traditional VPNs with the ease of use of modern SSL VPNs.

Introduction for Hypersocket Password Manager

Introducing Hypersocket Password Manager

Secure on-premise single-sign-on for your users, with unique transparent access, secure role based access and on-premise deployment.

Identity management software manages information about the identity of software users and controls access to corporate resources

Authorization or restriction of access to information depending on role

The ability to login to the system once, gaining access to all systems without the need for logging in again

Using multiple, independent components to gain access

Self-help capabilities the help users recover forgotten passwords, etc.

Capabilities for creating user accounts  based on roles, group memberships and business processes

Automated sequence of tasks to simplify processes

Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

End users

Additional users

Factor authentication

Multi factor authentication

Payment plans

Mobile devices

Not flexible

Users have access

Use case

Cell phone

Self service

Password management

Best feature

Self hosted

Mobile functionality

Hosted solution

Remote users

Password resets

Cloud based

Users to access

Home

Identity Management Solutions

Hypersocket by NervePoint was used to provide a self-serve password reset functionality for our end users in hopes of limiting the time and resources required to complete the task by the IT Department. The functionality was simple and intuitive for some, but complex for non-computer savvy people. The lack of help-desk functionality still limited much of the assistance with resetting security question &amp; answers to just the IT Department, which became an equal task to manage as it would have been to just manage an active directory password reset. <br><br>Multi-factor authentication integration is reliable but the use case scenarios of our business need limited its usability.

Product Usage

Hypersocket by NervePoint was used to provide a self-serve password reset functionality for our end users in hopes of limiting the time and resources required to complete the task by the IT Department. The functionality was simple and intuitive for some, but complex for non-computer savvy people. The lack of help-desk functionality still limited much of the assistance with resetting security question &amp; answers to just the IT Department, which became an equal task to manage as it would have been to just manage an active directory password reset. 

Multi-factor authentication integration is reliable but the use case scenarios of our business need limited its usability.

Pros and Cons

Centralized identity management was a key feature for an on-premise password manager especially now that many systems are segregated, regardless of how integrated an ecosystem may be with Secure LDAP, Single Sign-on or multi-app software (for example, Atlassian Suite). There are many that are free but becomes a task to manage. Hands down, the best feature.
Mobile functionality was also key, it allowed remote users to access self-service functionality or manage their passwords through their mobile device which extended their ability to work if a workstation became unavailable, at a meeting, while also implementing into the DRP and BCP.
Self-Service password management meets the standards, especially with a self-hosted solution. Cloud-based solutions are equally as susceptible to attacks as an on-premise solution and most stakeholders prefer the latter.

Things done well

Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.

Things done poorly

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.

As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.

Return on Investment

One Identity is a great self-service password management system, however, it is limited to just that. As it stacks against the competition, Hypersocket isn't modular, it's an all-in-one which most other systems aren't. 
One Identity is what we use today for self-service, and migrated to KeePass for users centralized password manager. This probably wasn't the best move but this was all driven by cost and budgetary constraints.

Alternatives

VP of IT & Innovation

Hypersocket 2018-05-02 08:21:52

ServiceNow IT Service Management

It is used to retain the ability to manage passwords in the legacy domain of an acquired business line.

Self service password resets
Ability to synchronize a primary account password with secondary accounts
Flexibility and intuitivness

It has great flexibility with multiple domains, and the ability to sync or not sync passwords between primary and secondary accounts.I'd like to see a more granular set of permissions for the help desk role tied to an OU path rather than a whole directory. You can [create this] by defining multiple directories based on OUs but is less flexible this way.

Significantly reduced the number of "password resets" calls. It's really helpful with self service password management for legacy domains.

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.

Alternatives Evaluated

Nervepoint Access Manager 2016-03-02 14:15:33

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux, Mac
Mobile Application	Apple iOS, Android

Hypersocket

Overview

What is Hypersocket?

Hypersocket - The hype is on point!

Nervepoint Access Manager Review

Pricing

Hypersocket

What is Hypersocket?

Entry-level set up fee?

Offerings

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Univention Corporate Server (UCS)

What is Univention Corporate Server (UCS)?

Okta

What is Okta?

Product Details

What is Hypersocket?

Hypersocket Features

Hypersocket Screenshots

Hypersocket Videos

Hypersocket Technical Details

Comparisons

Compare with

Univention Corporate Server (UCS)

Okta

Microsoft Entra ID

IBM Security Verify

OneLogin by One Identity

CyberArk Workforce Identity

SecurID

Microsoft Entra External ID

IBM Cloud App ID

ManageEngine ADManager Plus

Reviews and Ratings

Reviews

No reviews found