Name: Microsoft Copilot
Rating: 8.6 (14 reviews)
Author: Microsoft

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Text Editors

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Manufacturing Execution

Meeting Management

Payment Facilitation

Enterprise

Accounting

Blockchain Payments

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Change Management

Cloud Storage

Database Performance Monitoring

Fraud Detection

Infrastructure Capacity Planning

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

License Management

Managed File Transfer (MFT)

Master Data Management (MDM)

Network Operating Systems

Network Performance Monitoring

Network Traffic Analysis (NTA)

SQL Server Performance Monitoring

Software-Defined WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Blogging

Channel Management

Content Management

Contest Management

Email Marketing

Employee Advocacy

Market Intelligence

Marketing Automation

Press Release Management

Screen and Video Capture

Social Media Analytics

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Intrusion Detection

Operational Technology (OT) Security

Secure Access Service Edge (SASE)

Security

Aviation

Card Management

Clinical Data Management

Healthcare Learning Management

Municipal

Nonprofit CRM

Retail Analytics

Warranty Management

Vertical-Specific

root

Overview

Pricing

ProductDemos

Features

ProductDetails

Comparisons

ReviewsAndRatings

Top Rated 2024

medium

large

small

IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Lite

Plus

IBM watsonx Assistant

AI Chatbot

IBM Watson Assistant IBM watsonx Assistant

Fireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

Business

Fireflies.ai

Conversation Intelligence

Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE
or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition.

Salesforce Einstein Bots

Chatbot

Salesforce

The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.

Oracle Digital Assistant Cloud Service

Oracle Digital Assistant

Intelligent Virtual Assistant

Oracle

Moveworks from the company of the same name in Mountain View is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates many different resolution skills to take action, complete tasks, retrieve information and find answers. Deep integrations into core enterprise systems, such as IT Service Management, Identity & Access Management, Knowledge, Email, Workflow Automation, Facilities Management and Enterprise Messaging platforms enable Moveworks to resolve issues end to end.

Moveworks

Machine Learning

Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.

Azure Bot Service (Microsoft Bot Framework)

Microsoft

The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.

ServiceNow Now Platform

Workflow

ServiceNow

AWS provides Amazon Lex, a chatbot building technology.

Request and Response

Stream Conversation

Amazon Lex

Amazon AWS

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Contact Center

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Automatic speech recognition (ASR)

Natural language processing for IVR

Communications forecasting

Email

Voice (phone)

VoIP

SMS/Text

Live chat channel

Co-browse

Screen-share

Social media channels

Mobile applications

Intelligent call routing

Chatbots

Genesys

Kore.ai

Tech Cares 2020

Tech Cares 2022

Microsoft Copilot (formerly Bing Chat Enterprise) is an AI chatbot for the web and for work, available as a knowledge assistant to employees. Copilot is available at not additional cost with Microsoft 365 E3, E5, Business Standard, Business Premium, and A3 or A5 for faculty licenses.

VideoAsk, from Typeform, allows the user to get face-to-face with prospects, customers or audience through (asynchronous) video.

Grow

Brand

Start

VideoAsk by Typeform

Typeform

Microsoft Copilot

Information Technology & Services

Likelihood to Recommend

Do more with less. At Microsoft we empower people and businesses throughout the world realize their full potential and achieve more. We make this simple mission come to life every day through our passion to create technologies and develop products that touch just about every kind of customer. With Microsoft for Nonprofit, we offer industry leading products as standalone solutions, but they're even better when used together. Our modular and extensible cloud platform allows your organization to start with your needs and adapt as you grow. These solutions provide foundational systems ranging from security and business applications to modern work tools and data and AI integration. Support you donors, volunteers, and constituents with tools and applications that help improve fundraising, engagement, training, data intelligence and much more. With Microsoft for Nonprofit we're here to help your organization expand beyond the boundaries and do more with less.

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

AI Chatbot Software

Salesforce Sales Cloud

Salesforce Service Cloud

Trello

Bing Copilot 2024-01-25 15:53:15

Microsoft Copilot
Formerly Bing Chat

Overview

What is Microsoft Copilot?

Bing Copilot changed my professional life!

Awards

Reviewer Pros & Cons

Pricing

Microsoft Copilot

What is Microsoft Copilot?

Entry-level set up fee?

Offerings

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

IBM watsonx Assistant

What is IBM watsonx Assistant?

VideoAsk by Typeform

What is VideoAsk by Typeform?

Product Details

What is Microsoft Copilot?

Microsoft Copilot Technical Details

Comparisons

Compare with

IBM watsonx Assistant

Fireflies.ai

Einstein Bots

Oracle Digital Assistant

Moveworks

Azure Bot Service (Microsoft Bot Framework)

ServiceNow Now Platform

Amazon Lex

Genesys Cloud CX

Kore.ai

Reviews and Ratings

Reviews

No reviews found