Overview
What is NexTravel?
Based in San Francisco, NexTravel makes booking and managing business travel simple. NexTravel works with hundreds of companies to take the pain out of booking and managing travel for work, eliminating the need for costly phone calls to travel agents…
Pricing
Premium
$99 + 3%/ booking*
Pro
$299 + 3%/ booking*
Starter
Free
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month
Product Details
- About
- Integrations
- Tech Details
What is NexTravel?
NexTravel Features
- Supported: Travel Booking
- Supported: Travel Expense Tracking
- Supported: Travel Profiles
NexTravel Integrations
NexTravel Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States |
Supported Languages | English |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
NexTravel has become a go-to platform for booking business travel among employees and managers. It saves time and simplifies the process, making it easy to book flights and hotels. It has been used to manage employee travel and candidate interview travels, effectively solving the problem of managing multiple people's travel schedules.
The software ensures that businesses stay within their travel budgets with its policies setting up for teams and centralizing booking procedures, avoiding miscommunication while booking travel accommodations. It is used to keep tabs on travel expenses, which makes employees more aware of their spending habits. The platform has been found useful in retrieving or changing itineraries promptly when necessary, saving time for employees. Designating admins to book travel for other staff or job candidates is another great feature that has seen many positive reviews from users. Besides being able to cancel reservations even with a no-refund policy, the platform's centralized approach saves time for managers. While there have been issues with the software's app, including constant logging out, unclear steps, and questions that can be very frustrating, the overall experience is positive due to NexTravel's efficiency.
Ease of use: Many users have found NexTravel to be easy to navigate and user-friendly, thanks to its organized interface with clear headings. It offers a streamlined booking process for flights and hotels, which can all be researched and booked in one site. Users appreciate the ability to store personal information for future bookings.
Efficient workflow: Several reviewers have praised NexTravel's integration with their company's expense system and HR system, making the entire workflow much easier. The platform provides an official workflow for getting approvals, enabling manager approvals, and allowing setting parameters for when a booking needs approval. This makes business expenses really easy as it allows tracking all travel in one place while offering good deals on hotels and flights.
Helpful customer support: A few users appreciated NexTravel's efficient customer support team that handled their situation well. The live support from real people made the platform easy to use, addressing any issues promptly. Additionally, the program offers various media options like phone, web, email, and SMS 24/7 to take care of business travelers at all times.
Slow website and app, booking issues: Some users have found NexTravel's website to be slow and the app barely functional while traveling. Additionally, there were reports of air travel booked successfully through NexTravel's website but were later found to be unable to be confirmed by their ticketing team.
Limited options and poor value for price: A few users have mentioned that NexTravel's rates and options shown are extremely limited, leading them to find better and cheaper deals by just Googling flights. They felt that the product provided a poor value for price.
Poor customer support: Some users had an issue using NexTravel's platform and found their support to be one of the worst they have ever dealt with. The user mentioned that calling was useless because email was the only way to resolve the issue.
Users recommend taking the time to go through all the features of NexTravel software, as it helps them make the most of its functionality. They also advise paying attention to whether a reservation is paid in advance or not to avoid confusion with billing. Another common recommendation is for users who use Expensify to consider using NexTravel, as it syncs directly with Expensify and simplifies expense management. Users appreciate the availability of NexTravel and have found it beneficial since switching from TA a few months ago.