Starting at $299 per account
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What is SentiOne?
SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and…
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$299
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per account
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per account
Entry-level set up fee?
- $299 per accountOptional
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- Tech Details
What is SentiOne?
SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool. Automate is a chatbot creation and deployment platform.
SentiOne Features
- Supported: Social Media Listening & Analytics
- Supported: Audience insights & Sentiment Analysis
- Supported: Customer Engagement & Support
- Supported: Influencer Marketing
- Supported: Competitors Analysis
- Supported: Online Media Monitoring
- Supported: Omnichannel customer service
- Supported: Supervisor Panel
- Supported: Automated smart routing
- Supported: Social media customer service
- Supported: On-premise chatbots
SentiOne Screenshots
SentiOne Video
SentiOne is a customer service automation platform based on AI. It is designed to help with customer communication throughout the whole journey: from listening to your customers’ needs, gathering their feedback & opinions, integrating all customer service channels (social medi...
 Show More SentiOne Integrations
- Meta Business Manager
- Facebook Messenger
SentiOne Competitors
SentiOne Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Lithuania, Latvia, Mexico, Norway, Poland, Portugal, Spain, Switzerland, Romania, Russia, Ukraine, United Kingdom, United States, Sweden, Serbia, Slovakia. |
Supported Languages | English, Spanish, Polish, Dutch, Czech, Romanian, Estonian, Hungarian, Lithuanian, Latvian, Bosnian, Austrian, Russian, Ukrainian, Croatioan, Danish, Finish, Greek, Norwegian, Serbian, Slovenian, Bulgarian, German, Swedish, Slovak. |