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ZeroFOX has been instrumental in protecting our company from identity theft and impersonation. By monitoring our brand, the tool has …
Overview
What is ZeroFOX?
ZeroFOX is a security tool for social media & digital security across social, mobile, web and collaboration platforms.
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What is ZeroFOX?
ZeroFOX is a security tool for social media & digital security across social, mobile, web and collaboration platforms.
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is ZeroFOX?
ZeroFOX is a security tool for social media & digital security across social, mobile, web and collaboration platforms.
ZeroFOX Video
ZeroFOX Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ZeroFOX has been instrumental in protecting our company from identity theft and impersonation. By monitoring our brand, the tool has ensured that no one is trying to impersonate our company, which has been a significant benefit in preventing phishing attempts through the registration of similar domains. We have also utilized ZeroFOX to safeguard our high-profile executives who are at a higher risk for phishing attacks. This advanced notice and protection against malicious activity have given us peace of mind in keeping our brand and executives safe from cyber threats.
Additionally, ZeroFOX has effectively solved our monitoring issues by detecting cyberattacks within our social media platforms. It has provided us with daily alerts related to our brands, which we review and take action on through our Digital Governance team. This includes identifying accounts that may be impersonating our brands or spreading false information and requesting a takedown for those accounts. Overall, ZeroFOX has proven to be an essential tool in protecting our brand reputation and proactively defending against online threats.
Impressive Cyber Security Protection and Cloud Service: Several users have expressed their admiration for ZeroFox's cloud service, which effectively safeguards clients from various cyber security threats. They appreciate the peace of mind it offers in protecting their sensitive data.
Easy Setup, Monitoring, and User-Friendly Interface: Reviewers have praised ZeroFox for its user-friendly platform that allows for seamless asset setup and efficient monitoring. The intuitive user interface provides a clear overview of all accounts that aren't protected by their company, making it easy to navigate and take action against potential risks.
Effective Brand Protection and Exceptional Customer Service: Many users, including one who has been using ZeroFOX for over two years, appreciate how the tool brings attention to crucial matters and swiftly removes unwanted content to safeguard their brand. They also commend the amazing customer service provided by the company partners who respond quickly and directly to any issues or queries.
Cons: Lack of Email Integration: Some users have expressed frustration over the lack of email integration within the system. They feel that this feature is necessary for seamless communication and workflow management. Ineffective Triage Services: Several reviewers have found the triage services to be ineffective, as they often encounter false positives that could have been easily triaged. This has led to wasted time and resources for these users. Limited Flexibility in Targeting: A number of users have mentioned that they would like more flexibility in terms of what they are targeting. They feel that even items on their whitelist can sometimes get flagged and taken down, which hampers their ability to effectively manage their content.
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