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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (200)
    9.5
    95%
  • Pay calculation (207)
    9.4
    94%
  • Salary revision and increment management (155)
    9.2
    92%
  • Off-cycle/On-Demand payment (137)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2
Avg 8.2
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(589)

Attribute Ratings

Reviews

(1-25 of 281)
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Kennedy Humphrey, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP for timekeeping, Payroll, hiring, and onboarding. The hiring tool is very effective as it allows us to post our jobs across multiple platforms using the Career Plug tool. We also use RUN to stay up to date on recent law changes that may affect compliance. We have four separate entities that we manage within one RUN account.
  • I like the HR section of RUN. I enjoy using it to stay up to date on the laws. It provides updates each month categorized by State and Federal law changes. There is also a great HR Compliance Database that helps me to make decisions and create policies that keep our entities compliant.
  • The customer service within RUN is great. Each time I use the chat feature, I am promptly helped and the associates ensure my issues are resolved. I really appreciate being able to quickly use the chat feature 24/7 when I have questions or need help.
  • I enjoy the Reports feature within ADP. To ensure our P&L is accurate and costs are allocated properly, I constantly run Payroll detail reports. This also helps me when I am making the annual HR budget or need to pull wages for other parties.
  • Our managers sometimes have trouble approving timecards and PTO requests. They don't always get alert when their team puts requests in. Also, they are often taken to the wrong page when they get a PTO request alert with a link in it. The link often takes them to Wisely instead of the proper page to approve requests.
  • We have two new entities that have upgraded timekeeping applications that are within RUN. I can only track hours based on pay periods, there is no monthly report that shows me hours worked. This is difficult because I need this number for a monthly KPI we track.
  • When I assign training videos in ADP, my employees will receive an email with a link to the training, however, the link never works or takes them to the correct page to watch the assigned videos. I am not sure why.
RUN is a great option if you are a mid to small sized company. Due to the functionality, it seems to be designed for companies that are about that size. I do not think it would be suited for a large company or enterprise as the reporting and Payroll procedures can be somewhat limited.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP® processes our biweekly payroll and provides tools for onboarding.
  • Integrated background checks
  • New employee setup step by step
  • Payroll processing with dept feature
  • Ability to batch enter payroll (all employees on one screen, able to data enter depts intead of the LOV)
  • Improve the new login process - occasionally a new user will have to create new login and then the forgot password function to gain access
Well suited - the ability to assign departments for our multi-campus organization helps with our reporting
Less appropriate - nothing
Suzette Babcock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are still new to RUN Powered by ADP® but it has already seeing great benefits. They have wonderful customer service so any questions or problems get addressed very quickly. I love the range of services that they offer and the caring employees that have helped us along this journey. The transition to RUN Powered by ADP® from our other company was seamless. The 401k transfer is very confusing but the experts at ADP have taken care of everything!! They are now helping me navigate more HR components to add to our services. They speak to us as if we are friends and not just clients. Using RUN Powered by ADP® also makes running reports very simple when we need them. I HIGHLY recommend using RUN Powered by ADP® for your business needs.
  • ADP's customer service is the best I have encountered since owning this business!
  • The ease of doing payroll with RUN Powered by ADP® has made that process so much easier.
  • The 401k transfer help we have received has been remarkable.
  • I would like to be able to customize the paid time off feature for each employee.
RUN Powered by ADP® works great for small business owners who are not crazy about doing payroll on their own. It takes the worry out of if it is being done right and also frees up time to spend on the actual business. If you are a control freak and want absolute control of every aspect of payroll, etc then RUN Powered by ADP® might not be for you because the automation and task handling takes A LOT off of the owner's plate!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for time tracking, payroll, 401k and HR areas for our staff of approximately 25 employees. We have a mix of full time salaried professionals, regular full time, regular part time and hourly employees. We also utilize RUN Powered by ADP® for reporting and payroll audit purposes. The retirement services option and admin support is a part of our employee benefits package.
  • time tracking
  • payroll processing
  • offers a wide variety of financial reporting
  • sometimes there are issues adding new employee pay classes
  • issues updating company holidays for certain pay classes
  • within HR-Learning, lacking admin notifications classes have been completed
well suited for a small business with 25+ employees for payroll processing
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP® has allowed me to spend more time growing my business by automating and streamlining many payroll tasks. Included in those are new hire reporting, garnishment payments, retirement payments, quarterly tax filings, payroll tax remittance, and workers' compensation reporting. I am able to easily pull reports and I have access any time, any where since the application is browser based.
  • Quarterly payroll reporting
  • Multi-state payroll
  • New hire reporting
  • Customer service
  • More miscellaneous payroll earning items
  • Retirement site integrations
RUN Powered by ADP® is well suited for most payroll and small business clients. It may be less appropriate for clients with a large number of employees or complex payroll situations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
payroll
  • Helps keep you up to date with payroll/ tax changes
  • Quick to address letters we have received in the mail
  • Excellent chat help when needed
  • Reports easier to run
  • Payroll report tailored to workers comp audits
  • easier to add a deduction / addition to someone's pay
  • the screen is too small when running payroll
Needed to make a change to a payroll once I submitted and the chat help could not have been better
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use RUN Powered by ADP for processing payroll and tax reporting
  • Easy to use
  • Tax reporting reports easy to create
  • Payroll processing quick to enter
  • Payroll funds withdrawal more consistent depending when payroll is processed
I have been using RUN Powered by ADP for two years. It is very easy to get around the site, easy to use in all sections. I really haven't come across any areas that I feel are less appropriate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for running our payroll, maintaining employee records, paying applicable employer and employee taxes across jurisdictions, contributing to 401k and health insurance plans, and for maintaining other mandatory and optional programs such as workers compensation insurance.
  • Payroll
  • Tax payments
  • Maintaining employees across jurisdictions
  • Employee benefits execution
  • Maintaining employee records
  • Employee classifications
  • Employee tax withholding configuration
  • Local tax expense estimates
ADP RUN is best at running Payroll by informing the exact cash required, integrating all employer and employee contributions. ADP RUN is an excellent place to store all relevant information about employees and benefits. It is also a great system to manage employees across jurisdictions however improvement is needed in estimating tax liabilities more accurately across all jurisdictions. It will be great if employer is able to waive some tax deductions based on the employee type.
Mallory Fore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for our payroll services, occasional compliance issues and timekeeping for the employees. Thankfully I do not have to worry about proper taxes and filings for payroll, thay take care of all that and produce all the reports. Our workers comp is also a little bit complicated and their timekeeping tools have helped us keep accurate records.
  • Customer Service
  • They keep their website running smooth
  • They send me reminders
  • I think the revamping of the reports section is not user friendly, it used to be much easier to find stuff.
They have competitive pricing for payroll and are available by chat 24/7, that is why I would recommend them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for my payroll for seven companies. Every employee gets paid twice a month and each employee has unique deductions across two states. The nice thing is that RUN Powered by ADP® allows me to address all these needs in one place. This allows me efficiency and expediency. And after a year I have had only one problem and that was my fault.
  • They have fail safe questions to make sure you aren't making mistakes
  • They have a report generator that enables me to tailor the payroll reports for easy processing into my accounting files
  • They enable me to pay bonuses without elaborate spreadsheets.
  • The only item that they can improve is notification ability whenever they debit or credit my bank accounts
I can only think of one specific scenario where I needed to pay bonuses but had to gross up taxes so that the bonuses would be even dollar amounts. I was close to doing it myself but had to call the Help line and they were excellent in walking me through the process so that I was done with all seven of my stores in less than 2 hours.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® to run our payrolls and related payroll taxes reporting and payment. ADP enables use to understand the latest update on appliable laws and requirements and make sure we're in compliance, including but not limited to payroll related matters and 401K annual compliance testing and reporting. The service we received from ADP is professional, efficient and effective.
  • Provide seminars on best practice and latest updates
  • Send reminder on annual compliance testing timeline and requirements
  • Process payrolls and complete related reporting
  • I need help on 401K annual testing and sent an email to ADP a week ago with a high importance marked, but so far no response received. Though I receive prompt help after finding and calling into the customer service line, having the email communication channel work will be better.
Based on my own experience, RUN Powered by ADP® is well suited to run, manage payrolls and company 401K plans, provide professional input on upcoming regulation changes and how to best prepare for it, and remind required compliance testing and reporting and assist along the way to ensure such testing and reporting are done and meet the compliance requirement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Run for all company Payroll and tax needs. Before RUN, the biggest problem we faced was figuring out and paying the company's taxes.
  • Job costing
They are efficient when it comes to Payroll and tax services but I have to manually job cost hours into Quickbooks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for payroll and tax purposes.
  • Reporting
  • Organization
  • Customer Service
  • Bonus payroll
  • I cannot think of anything that is missing or needs improvement. I am very satisfied with RUN.
RUN Powered by ADP® is very user-friendly for off-cycle payroll and bonus payroll.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for Payroll, 401k, HR, and more. It's easy to use and easy to figure out most things on our own without having to contact customer service for every little thing like we've had to with some other previous payroll providers.
  • Payroll
  • HR
  • 401k
  • Customer care
  • Pricing
RUN Powered by ADP® is great for a small business like ours.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP® has made running payroll in several different states a breeze! Anytime I've had a question, their live chat representatives have quickly helped me know where I need to go to get the answers I needed. They've also helped me register for the needed payroll tax ID's every time we hire in a new state. I would definitely recommend their services to similar companies.
  • Assistance registering for Tax ID's
  • Quick and Knowledgeable Customer Service
  • Easy to use dashboard
  • Information regarding the purpose of different reports
RUN Powered by ADP® is great for multi-state payroll.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for payroll, employee information, direct deposit, employee access. No major problems that weren't solved.
  • No payroll issues.
  • Able to write paper checks with taxes and deductions calculated
  • Deductions and garnishments are simplified
  • If you owe employee and they no longer are employed, need area for that
  • other explanations for termination or allow to add information
I have had no issues with RUN Powered by ADP®, their customer service is very helpful.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® to issue payroll with direct deposit to employees and to HSA accounts, track 401k contributions and matches, local, state and federal tax filings for payroll, track sick, vacation and banked time for each employee.
  • PTO accrual
  • HSA deduction
  • 401k deductions/match
  • import/export data
  • Inputting employee data not generated in ADP for W-2's - very frustrating to have to contact support instead of entering myself - they mess enter incorrect totals and try to adjust employee info, when it is company end or report only (box 12 info).
I should not have to contact RUN Powered by ADP®'s customer service to do so many tasks and enter box 12 reporting information.
January 03, 2024

Office MANager

Score 8 out of 10
Vetted Review
Verified User
Incentivized
[RUN Powered by ADP is used] across the whole organization, payroll and payroll taxes.
  • Ease of use
  • Automatic reminders
  • Regular support
  • Maybe additional instructions on how to update insurance taxes.
  • Clarity of how taxes are calculated per employee.
The price is right, they have service when you need it. The program runs easily month to month.
November 30, 2023

Run ADP Run!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the ability to work directly with Insurance Agents, has made things seamless and streamlined daily necessities for my clients.
  • Human Interest Integration
  • Pay by Pay support for workers compensation coverage
  • 24 hour support
  • The ability to report and do a manual payroll without waiting for the next pay period to run.
  • The ability to manage several accounts under a single sign on that's not linked to a managed account.
It's not well suited for certified payroll. They partner with Third Parties such as Points North but that platform is expensive. It does work great but a bit of a sticker shock!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RUN makes payroll processing fast and conveient. I process payroll on a biweekly basis with occasional off-cycle payrolls. Payroll changes are quick and easy. The reports are excellent and quick and easy to produce. When I need assistance, the support team is always available to walk me through any issues.
  • Off-cycle payrolls
  • Large number of standard reports are available
  • Payroll Support
  • More detailed earnings allowed on the grid, similar to WFN
  • It would be nice to be able to have company HSA contributions paid to employee accounts through payroll.
Under 50 employees with minimal variations to types of pay, best suited.
More than 50 employees or complex payrolls with several different types of pay, commissions, multiple bonuses and multiple types of PTO to be tracked are better suited to a WFN type of product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to run bi-weekly payroll, onboard new employees, and administer my SIMPLE IRA contributions for my employees. It provides seamless integration with my QuickBooks and is very easy to use the first time. Highly recommend to all small business owners, especially new start-ups. Great promos when signing up too.
  • Payroll
  • Employee onboarding.
  • Reminders.
  • SIMPLE IRA.
  • Summary reports.
  • Total taxes paid reports.
  • Total IRA contributions report.
Well suited for small companies who do not want to deal with payroll and taxes and W2s. Great direct deposit functionality.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Additional automation of tasks, integration of benefits within the system.
  • Integrating earnings and deductions
  • Automation of PTO/Holidays
  • Integration of Retirement services
  • Automation of employee recognition gifting
  • Cleaner implementation process - it was not ideal
  • Clarity of earning and deductions tax status in payroll run setup
n/a
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN ADP to process payroll. Not only is processing payroll each week super easy, but the platform itself is easy to navigate when looking for reports. I can print employee pay stubs, look at their earnings, plus access end-of-year reports needed for audits, taxes, etc.
  • Customer Service
  • Payroll Reports
  • Access to Employee Information
RUN by ADP makes my life so much easier. When I don't know the answer to a question, I call customer service and I am always helped quickly.
November 18, 2023

Valuable Resource

Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a small business, we don't have a full HR/Accounting department as there is no need. RUN Powered by ADP helps us use our time more efficiently and effectively by providing tools we wouldn't otherwise have at our fingertips. It's almost like having an extra employee.
  • Keeps accurate payroll data for employees as well as the business
  • Provides 24/7 access to employees for their personal needs
  • Keeps us informed of changes in the laws/regulations/rules pertaining to hiring, minimum wage, etc.
  • Submits wages reports to Federal and State authorities
  • Helps us find answers to questions regarding hiring out-of-state employees (remote workers).
  • Pre-packaged reports could be improved. Our previous payroll provider had standard (canned) Quarterly and Year-End Reports. I couldn't find any on RUN and had to make up my own, which took some time. I had to pull reports from previous quarters/years from the other provider to figure out what I needed. While having the ability to customize reports is great, I feel that more "standard" packages could be offered.
  • When starting a ticket, I don't need to be emailed about my own updates to the ticket. I did that. I know I did that. Stop sending emails regarding my updates. I only need to be notified when someone from ADP updates my ticket.
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN to manage the earnings, deductions, and PTO for all of our Employees as well as handling all of the direct deposits and filing and funding the taxes.
  • Automate deductions for each payroll
  • Calculate PTO
  • Onboarding new employees
  • I would like to add a Workers Compensation code to each employee
  • I would like to have hours automatically calculate each pay period for salaried employees
  • I would like the ability to code employees to multiple departments
The year-end process with ADP RUN is seamless. Once you run your last payroll for the year and run your reports the rest of year-end reporting is done for you. W-2s are processed right away at the beginning of the year and sent out to each employee. The process is simple and really takes off any burdens you would normally have at the end of the year.
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