Overview
What is Churn360?
Churn360 brings customer data that exists in various sources into one single view making it easier for Customer Success Managers to get a complete picture of the customer. Churn360 integrates with third party customer communication software to brings all communication…
Reviewer Pros & Cons
Pricing
Startup
$399
Professional
$799
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $398 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Churn360?
Churn360 is an AI-Powered customer success platform that helps B2B SaaS companies turn data into actionable insights to reduce churn. It combines with third-party software to bring all communication related to one customer in a single place.
Churn360 empowers businesses to access and analyze customer data, and optimize the customer experience using innovative features like playbooks, automation, segments, and health scores.
Churn360 helps users monitor customer behaviour, identify at-risk customers, and take proactive steps to keep them engaged and satisfied.
Churn360 Features
Customer Data Extraction / Integration Features
- Supported: Product usage
- Supported: Help desk / support tickets
- Supported: Billing
- Supported: Marketing emails
Customer Success Management Features
- Supported: NPS surveys
- Supported: Customer profiles
- Supported: Automated workflow
- Supported: Internal collaboration
- Supported: Customer health scoring
- Supported: Customer segmentation
CSM Reporting & Analytics Features
- Supported: Customer health trends
- Supported: Engagement analytics
- Supported: Dashboards
- Supported: Customer lifetime value
- Supported: Churn rate
Security Features
- Supported: Role-based user permissions
Platform & Infrastructure Features
- Supported: API
Churn360 Screenshots
Churn360 Video
Churn360 Integrations
Churn360 Competitors
Churn360 Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Languages | English |