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Cisco Business Edition 4000 (discontinued)

Cisco Business Edition 4000 (discontinued)

Overview

What is Cisco Business Edition 4000 (discontinued)?

Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.

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Recent Reviews

Vive Cisco

10 out of 10
July 26, 2022
Incentivized
The product is used by a majority of departments in my previous companies. Now I am a consultant so whenever I get a consultation, I …
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Pricing

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Cisco Business Edition 4000 (discontinued)

Cisco Business Edition 4000 (discontinued)

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What is Cisco Business Edition 4000 (discontinued)?

Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Lifesize Video Conferencing

Lifesize Video Conferencing

$12.95
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What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Product Details

What is Cisco Business Edition 4000 (discontinued)?

Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.

Cisco Business Edition 4000 (discontinued) Competitors

Cisco Business Edition 4000 (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.

Yealink Conference Phones, Polycom Trio, and OpenVoice are common alternatives for Cisco Business Edition 4000 (discontinued).

Reviewers rate Usability highest, with a score of 9.1.

The most common users of Cisco Business Edition 4000 (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(20)

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
January 11, 2023

Cisco Business Edition 4000 - Great Solution

Samuel Gumbs | TrustRadius Reviewer
Samuel Gumbs
Information Technology Audit Manager
Anse Chastanet Hotel and Spa (Hospitality, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The solution is used to provide the telecommunication solution for our internal and external users. We have SIP and T1 trunks for handling our outbound calling volume and least cost routing.

Currently working on expanding the solution to incorporate Avaya softphone for users working remotely via VPN a connection. In addition, we have a reservation department that uses this solution to handle our incoming calls.
Pros and Cons
  • Call routing
  • Voicemail
  • SIP Trunking
  • Call recording
  • VM To Email
  • Mobility
Likelihood to Recommend
Handling high call volume is definitely a functionality that the Cisco Business Edition 4000 is well suited for. The GUI for soft client for the contact center application could take a overhaul to enhance its look and feel.

In addition I would like to see more development with regards to integration with other call handling applications to make the solution more robust.
July 26, 2022

Vive Cisco

Verified User
Consultant in Information Technology
Computer & Network Security Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The product is used by a majority of departments in my previous companies. Now I am a consultant so whenever I get a consultation, I recommend it for various small businesses. Recently, I suggested it to a call center and they started working with it [in all] their departments.
Pros and Cons
  • Easy use
  • Good performance for small businesses
  • Better durability compared to other vendors
  • Integration with other vendors
  • More suitable GUI for newbies in IT
  • Integration with other Cisco products in term of WAN connections
Likelihood to Recommend
I see Cisco Business Edition 4000 being suitable for small and home businesses. It can be good for departments [with]in the same big company, but it will have to be well integrated with other management systems.
January 17, 2022

Telecommunications Technician

Shpendi Shahini | TrustRadius Reviewer
Shpendi Shahini
Technical Sector
A1 Makedonija (Telecommunications, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use a Cisco product's in our company on telecommunications on Docsis network and we are very excited with the Cisco product's on our network and our costumer's, they are great.
Pros and Cons
  • Great products.
  • Very light to operate them.
  • Quality is the best.
  • Telecommunications
  • Field
  • HUB
Likelihood to Recommend
Network, Costumers, and HUB.
January 04, 2022

Cisco Business Edition 4000

Pratham Radadiya | TrustRadius Reviewer
Pratham Radadiya
Full Stack Engineer
Census (Computer Games, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
It is unique in the industry since it is totally cloud-managed, and it was designed specifically to meet the demands of small and medium-sized organizations. Cisco Business Edition 4000 ideally matches the demands of small to medium-sized organizations regardless of the industry they operate in, with the capacity to handle up to 200 devices, straightforward installation, basic yet helpful features, easy operation, and painless maintenance.
Pros and Cons
  • Saving a lot of money.
  • Multiple cheap subscriptions.
  • Very reliable, used it for 2+ years.
  • Subscription plans should have more options.
  • Not easy to setup as promised.
  • There are newer versions out, so technically we are forced to upgrade.
Likelihood to Recommend
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
December 01, 2021

Best cloud management for IP phones and user friendly

Verified User
Engineer in Quality Assurance
Information Technology & Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
This is a wonderful tool that saves you time and is user-friendly. Easy cloud management and very secure.
Pros and Cons
  • Best stability.
  • Cloud management.
  • Support for Ip phones.
  • Price should be decreased.
  • Need to increase support users.
  • Infrastructure.
Likelihood to Recommend
It is very helpful in small-scale industries. A great tool for phones installed in the office to control them wisely. Its basic features are very helpful and easy to access and easy to understand. Very easy to set up and deploy. It allows users to make, hold, transfer calls, and receive. The most important is the platform is very secure.
May 01, 2020

Simple to Use, Cloud Managed UC Platform

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We evaluated the Cisco BE 4000 for one of remote offices which was on Legacy PBX, and was planned for VoIP migration to include Voice and Video calling, Messaging, Customer Care, Voicemail along with fax and other UC features, looking for a faster deployment solution, and since Cisco BE 4000 is in the same market range of products for our requirements.
Pros and Cons
  • Easy to set up and deployment.
  • Cloud managed solution.
  • Helps lower IT administration overheads and resource requirement.
  • Increase the support for number of users on the platform.
  • Provide options for customer care and messaging.
  • Include redundancy options for the solution.
Likelihood to Recommend
Cisco BE 4000 is well suited for organizations with 200 or fewer users or looking to migrate remote offices with these many users, with requirements for basic calling and voicemail, which can be cloud managed and controlled. It provides the basic essential features as auto-attendant for reception, parking a call, holding a call and transferring calls to other departments, hunt groups for support, single number reach functionality for sales and marketing folks.
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