Great all around headset that will meet your needs
I work at the helpdesk doing remote support so i use my Cisco headset about 7 hours a day. This headset allows me to service our users …
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What is Cisco Headsets?
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional…
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What is Cisco Headsets?
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform…
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Product Details
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- Competitors
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What is Cisco Headsets?
Cisco Headsets are designed to help employees stay connected whether they are working at home, at the office, or on the go. Cisco's professional headsets boast exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. They offer Bluetooth wireless, DECT, or wired headsets.
The Cisco Headset 900 Series features a collaboration with Bang & Olufsen to deliver headsets with a sophisticated style, outstanding audio, and the unique features professionals require.
The Cisco Headset 700 Series are wireless headsets designed for hybrid work. Featuring voice activated microphones, noise cancellation, and enterprise-grade security to deliver an exceptional calling experience every time.
The Cisco Headset 500 Series offers a full range of wired and wireless headsets that keep your day going with a comfortable lightweight design. Featuring outstanding audio performance and noise isolation, these headsets are a great option for use in contact center environments.
The Cisco Headset 300 Series offers wired headsets designed for everyday office use with essential functionality, enhanced productivity features, and easy setup. These are presented as ideal for those looking to maximize their investment.
Cisco Headsets Features
- Supported: The Cisco Headset 900 Series features a collaboration with Bang & Olufsen to deliver headsets with a sophisticated style, outstanding audio, and the unique features professionals require.
- Supported: The Cisco Headset 700 Series are wireless headsets designed for hybrid work. Featuring voice activated microphones, noise cancellation, and enterprise-grade security to deliver an exceptional calling experience every time.
- Supported: The Cisco Headset 500 Series offers a full range of wired and wireless headsets that keep the day going with a comfortable lightweight design. Its audio performance and noise isolation make these headsets are a great option for use in contact center environments.
- Supported: The Cisco Headset 300 Series offers wired headsets designed for everyday office use with essential functionality, productivity features, and easy setup. These are designed for those looking to maximize their investment.
Cisco Headsets Screenshots
Cisco Headsets Competitors
Cisco Headsets Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.
Logitech GROUP, Sennheiser ADAPT series, and Jabra Evolve2 Series are common alternatives for Cisco Headsets.
Reviewers rate Support Rating highest, with a score of 7.7.
The most common users of Cisco Headsets are from Enterprises (1,001+ employees).
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(107)Attribute Ratings
Reviews
(1-25 of 67)Companies can't remove reviews or game the system. Here's why
July 10, 2024
Great all around headset that will meet your needs
I work at the helpdesk doing remote support so i use my Cisco headset about 7 hours a day. This headset allows me to service our users hands free, which is a huge convenience and makes my work possible. The headset is comfortable enough to wear long term and has very good audio quality. I enjoy using my Cisco Headsets.
- Great sound quality
- Comfortable to wear for extended periods
- Integrates well with Cisco IP Phone features
- An option for single earpiece
- Slightly more sturdy build quality (more metal)
- Padding is comfortable but wears over time
July 09, 2024
Perfect device for hybrid work
Cisco Headset are unique! It is perfect for hybrid work, the device is elegant and comfortable. It can be managed through Webex Control Hub for inventory purposes. The mobile app allows an additional layer of management like sound equalizer for voice, music or cinema. Some models has active noise cancellation that keeps the user focused on talking even in loud places.
- Intelligent, inclusive meeting experiences
- Interoperable, intuitive hybrid work
- Beautiful Devices for any workspace and workstyle
- Empowering IT, HR, and Facilities teams
- Better comfortable ear cushion
- Better battery life
June 26, 2024
Robust High Quality Headsets
We used them for communication for our meetings as many users dont have such equipment. We also use them for sound testing audio equipment as they're made of high quality. We got the wireless model which is convenient as we move around a lot. The long battery life is a bonus for us which means less charging.
- Long battery life
- Excellent sound quality
- Great noise cancellation
- Decrease response time
- Longer battery life
- Different shaped ear cups
June 24, 2024
Great noise removal and battery life
Our company uses Cisco Headsets when attending any meetings or making video calls from our desks. Without the Cisco Headsets the background noise in the office would be distracting to both sides of the meeting. Everyone in our office has been provided with a headset and is encouraged to use it.
- Background noise removal
- Long battery life
- Comfortable
- Plastic breaks off over time
June 12, 2024
Best bang for the buck headset for Cisco IP phones
We use Cisco IP Phones in our office and also use Cisco Headsets primarily for our front desk and other high volume call positions.
- Durable
- Good price point
- Easy to use
- Please make an in ear version similar to Plantronics cs540
June 07, 2024
Cisco Headsets
For work/ collaboration projects
- Noise canceling
- Ease of use
- Set up
- Naming
June 07, 2024
Great audio and build quality!
Cisco headsets are used by a variety of our team members to answer calls on our main line Contact Center queue. The business case was to find headsets that were comfortable to wear, could be used in an open and tightly packed environment, and supported the ability to shadow.
- Easy to shadow
- Charge lasted a long time
- Provided good mic noise cancelling
- Better noise cancelling for the audio to the agent. The noise blocking and other white noise is not enough to clearly understanding some quiet callers.
- Would like to have the ability for more wireless bands that support extreme density for open office call centers.
May 22, 2024
Great Headset
Internal calls with colleagues, external calls with customers, and listening to training videos and demonstrations. We sit in a crowded office with quite a lot of people in, and these headsets seem to perform better than other brands for both the users and other people on the calls
- Fit - I seem to have an odd shaped head
- External noise reduction
- Volume is good to block out busy office sounds
- I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
- Easy Visible battery life.
- My ears sometimes get really hot after using for over an hour straight.
I'm working for virtual community engagement and mostly I have my Cisco Headsets on the entire day often stretching beyond hours too. The company I work for provided me with a Cisco Headsets, and initially, I was skeptical about the brand however I was proven wrong w.r.t my negative thoughts. The product is good, I used the 562 model and the noise cancellation is best something I really look up to while I use headsets first-handedly. Our customer service team also uses the same headsets and after hearing their experience too the mic is working perfectly, the audio is pretty clear and I believe that price point is also justified. It is directly affecting our business in positive way from product to communications to Customer service Cisco Headsets is covering us all. Also the new variants get stocked up in the inventory and customization plays a key role in the product's sustenance in our company. I believe that it is a symbiotic relationship, and till now, I don't think that the quality is compromised.
- Noise-Cancellation
- Comfort
- Durability
- Lightness
- More work can be done to improve on audio- choppiness
- Treble can be taken down
- Sporty and gaming designs can be introduced for tech geeks
February 15, 2024
Great Quality and Clear Audio
I use Cisco Headsets for calling from my deskphone and Webex application. Having the wireless capability makes my job much easier. The docking station makes it very easy to charge my headset.
- Background noise cancellation
- Wireless capability
- Sound clarity
- Easier to identify mute button
- One ear design
- Over the ear design
- Audio drops out during some calls
February 11, 2024
Cisco Headsets review
Use them in elevated security level services, with no radio options. Problem is that the development of the products is mostly in cloud-connected wireless devices.
- Quality
- Sound
- More concern to public/government requirements
February 05, 2024
Cisco Headsets excel in noisy environments
I use Cisco Headsets for our remote and office workers for Webex Calling/meetings, etc. The excellent noise cancelation is possibly the best feature. Even in very noisy environments, it produces excellent voice quality. The battery life is excellent. And if it’s empty, it charges very quickly. In a few minutes of charging, you get several hours of use.
- Noise cancelation
- Battery life
- Build quality
- The fit is not great for people with glasses. The clamp design hurt the ears.
- It could be folded in a smaller size for traveling
- It’s pricy
January 05, 2024
Cisco Headsets 900 Series
For a long time Cisco Headsets were not good enough for our users having to go over 5h + of meetings using them and how comfortable they are. Also, the build quality was not the best, however with the new 900 lineup the quality of the products is much better than before along with more ease of use.
- 900 hardware quality
- Ease of use
- 900 series rich with features competing with other Headset brands
- Bulk update software when use in personal mode
- Price is too high
December 27, 2023
Cisco 980 FTW
Cisco Headsets are used across the business in conjunction with Cisco webcams and desk units. Having the 980 series headset makes longer meetings and catch up a lot more comfortable. Being able to use these headsets means we can free up meeting rooms and quite spaces, giving users the ability to easily and quickly communicate with team members
- the sound quality
- the feel of the materials
- long battery life
- the 980 mic performance is lacking compared to other headsets
- the cost
- colour options
December 22, 2023
Cisco Headsets 980s
We use Cisco Headsets all over the company and in the IT team we have been using the B&0 980s and have every other Cisco Headsets used in other points these 980s are by far the best however, it does highlight the flaws in the other headsets.
In my opinion, the USB wireless connection has sucked on every model of Bluetooth headsets we have had, including the 980. These headsets still do have issues in collecting the correct input on occasion but its its not a dealbreaker as it is most likely down to the Bluetooth standard and the device connected.
The major issue we have is needing a separate app to adjust the sound settings on the headset. Why can't this be integrated into the Webex app as an option?
In my opinion, the USB wireless connection has sucked on every model of Bluetooth headsets we have had, including the 980. These headsets still do have issues in collecting the correct input on occasion but its its not a dealbreaker as it is most likely down to the Bluetooth standard and the device connected.
The major issue we have is needing a separate app to adjust the sound settings on the headset. Why can't this be integrated into the Webex app as an option?
- Battery life is great
- They can actually be worn all day
- They do sound good (not $900 good but still good)
- Connecting to multiple devices is great
- Being able to adjust the sound profiles from places other than a phone app
- Make it so the USB wireless dongle is reliable
- The touch controls on the outside don't always seem to work reliably the ones on the back work just fine
December 11, 2023
Cisco Headsets Review
We use them to take phone calls and do meetings. I use it to block out the sound of everyone else in the office. It's turning on the noise canceling and yeah, they're great.
- Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
- Nothing. They're new. They've recently come out and they're amazing. I can't think of anything.
December 06, 2023
Cisco Headsets Review
We have a call center that is based in the country and all our agents use Cisco WebEx CC for the software part of things. And to make the calls we use Cisco headsets.
- It's lightweight.
- It seems durable
- Calls are audible for both the customer and the agent.
- We'd like a little bit of background noise filtering so the agents and the customers can hear the calls a bit better.
- Some sort of acoustic shock protection so that loud noises don't end up in injuries for our staff.
- Active noise cancellation.
December 05, 2023
Cisco 500 Series Headset Review
Cisco Headsets are used in different ways based on the specific end user. We have end users who connect the headsets directly to their computer, others who connect directly to their phone, and several who use the multi base for connection to their desk phone, computer, and mobile phone simultaneously. Cisco Headsets are managed through the Cisco Control Hub.
- Noise cancellation
- Management of devices through Control Hub
- Compatibility with a wide range of devices
- A single on-ear option is needed in the portfolio
- Options for mobile workers (agile for mobile smart phone users)
- More competitive pricing
November 29, 2023
Cisco Headsets are the Best for Calls
We use Cisco 300 series Headsets in our company mostly for client calls and meetings and technical support. It is the basic model, but that doesn't mean it lacks of required features. It is durable with great sound quality. Even when we are sitting close to each other, there is no problem in calls due to its noise reduction feature.
- Easy to use, no special training or skills required
- Build quality
- Sound quality
- It has a noise reduction feature, but should include noise cancellation in its basic model also
- Earpads
- Price
November 24, 2023
Best of its Kind
Quality and Analytics are needed in every headset and Cisco Headsets have the most advanced quality and the most professional headsets. Remote software updates are another brilliant feature. Absolutely the best of headsets with a sleek, professional look and feel of the best quality.
- Audio quality
- Remote software updates
- Design and look
- External voice activation when necessary
November 22, 2023
Cisco Headset Helps You With Your Seamless Communication!
I have always been a fan of Cisco Headsets for its premium quality sound and noise reduction. Cisco 300 series headsets are great for online meetings, calls and trainings. The lightweight design provides comfort during prolonged usage hours. The buttons are easy to use, making it simple to control during work.
- Premium sound quality: This is where Cisco never compromises.
- Lightweight Designs: It helps wear the headset for longer hours. In a call center a person has to wear it for approximately 7 hours. Keeping a heavy headset on would be tiring and uncomfortable.
- Compatibility: Cisco headsets are compatible with almost all platforms which broadens the use of it.
- The Quality is awesome but the built quality could be little more sturdy.
- If the headset cable can be braided, it will be more durable.
- An extra pair of ear foam would be rewarding.
November 02, 2023
Excellent Collaboration with Cisco Headsets
In my company, the teams are based in different geographies, and we work in a hybrid model so we often need to join meetings virtually. Cisco Headsets help us collaborate efficiently during team meetings by canceling any background noise. We use Cisco Headsets both while working from home and at work to avoid background noise from a lot of people sitting beside us.
- Comfort
- Durability
- Mic
- Noise cancelling
- Quality of sound
- Price
October 30, 2023
Cisco Headsets is the better option
We propose the Cisco Headsets to our clients as part of the collaboration solutions. As the headsets are tied to the user in the configuration, this allows for analytics and troubleshooting, something not possible with 3rd party devices. The pricing is good because there is a vast array of models and features in each. This allows us to propose anything from basic models to premium ones. The 980 model is amazing and I use this one myself. It has a pretty decent battery life. I think the best feature on it is that it is an over the ear model. For me, being on a headset most of the day, it is more comfortable and I feel less wear on my ears. Most of our customers prefer the basic 300 and 500 models.
- Easy to connect, set up, and work
- Integration with back end platform
- Analytics through Control hub
September 22, 2023
Cisco Headsets 700 -- Clarity, clarity.., read all about it!
I use it daily for all my communication needs. Webex, calls, music, etc. It allows me to talk and meet hands-free, which is important when I'm presenting and moving around the home/office.
- Good sound
- Clarity, voice
- Noise cancellation
- Bluetooth range
- Connecting with laptop
- App to manage
- Headset gets hard to wear for long periods with glasses on, pushed against ear/glasses arm, and gets sore
September 09, 2023
Great Hardware
During Covid, we were at home and we needed something to get less distracted from the things that going on around us at home. That's when Cisco Headsets were distributed by the company, and they were life savers. Furthermore, after Covid, when we all got back to the office and were sitting next to each other, that's when the noise cancellation feature was instrumental.
- Noise-cancellation
- Connection
- Volume Settings
- Enlargement on the head section
- Better Mic Quality
- Sleek Design