Overview
What is Cisco Headsets?
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional…
Great noise removal and battery life
Best bang for the buck headset for Cisco IP phones
Great all around headset that will meet your needs
Cisco Headsets
Great audio and build quality!
Great Headset
Cisco Headsets (500 series) review: Boost your engagements with no complaints
Great Quality and Clear Audio
Cisco Headsets review
Cisco Headsets excel in noisy environments
Cisco Headsets 900 Series
Cisco 980 FTW
Cisco Headsets 980s
Cisco Headsets Review
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
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What is Cisco Headsets?
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform…
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What is Cisco Headsets?
Cisco Headsets are designed to help employees stay connected whether they are working at home, at the office, or on the go. Cisco's professional headsets boast exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. They offer Bluetooth wireless, DECT, or wired headsets.
The Cisco Headset 900 Series features a collaboration with Bang & Olufsen to deliver headsets with a sophisticated style, outstanding audio, and the unique features professionals require.
The Cisco Headset 700 Series are wireless headsets designed for hybrid work. Featuring voice activated microphones, noise cancellation, and enterprise-grade security to deliver an exceptional calling experience every time.
The Cisco Headset 500 Series offers a full range of wired and wireless headsets that keep your day going with a comfortable lightweight design. Featuring outstanding audio performance and noise isolation, these headsets are a great option for use in contact center environments.
The Cisco Headset 300 Series offers wired headsets designed for everyday office use with essential functionality, enhanced productivity features, and easy setup. These are presented as ideal for those looking to maximize their investment.
Cisco Headsets Features
- Supported: The Cisco Headset 900 Series features a collaboration with Bang & Olufsen to deliver headsets with a sophisticated style, outstanding audio, and the unique features professionals require.
- Supported: The Cisco Headset 700 Series are wireless headsets designed for hybrid work. Featuring voice activated microphones, noise cancellation, and enterprise-grade security to deliver an exceptional calling experience every time.
- Supported: The Cisco Headset 500 Series offers a full range of wired and wireless headsets that keep the day going with a comfortable lightweight design. Its audio performance and noise isolation make these headsets are a great option for use in contact center environments.
- Supported: The Cisco Headset 300 Series offers wired headsets designed for everyday office use with essential functionality, productivity features, and easy setup. These are designed for those looking to maximize their investment.
Cisco Headsets Screenshots
Cisco Headsets Competitors
Cisco Headsets Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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(104)Attribute Ratings
Reviews
(1-25 of 67)Robust High Quality Headsets
- Long battery life
- Excellent sound quality
- Great noise cancellation
- Decrease response time
- Longer battery life
- Different shaped ear cups
Great noise removal and battery life
- Background noise removal
- Long battery life
- Comfortable
- Plastic breaks off over time
Best bang for the buck headset for Cisco IP phones
- Durable
- Good price point
- Easy to use
- Please make an in ear version similar to Plantronics cs540
Great all around headset that will meet your needs
- Great sound quality
- Comfortable to wear for extended periods
- Integrates well with Cisco IP Phone features
- An option for single earpiece
- Slightly more sturdy build quality (more metal)
- Padding is comfortable but wears over time
Cisco Headsets
- Noise canceling
- Ease of use
- Set up
- Naming
Great audio and build quality!
- Easy to shadow
- Charge lasted a long time
- Provided good mic noise cancelling
- Better noise cancelling for the audio to the agent. The noise blocking and other white noise is not enough to clearly understanding some quiet callers.
- Would like to have the ability for more wireless bands that support extreme density for open office call centers.
Great Headset
- Fit - I seem to have an odd shaped head
- External noise reduction
- Volume is good to block out busy office sounds
- I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
- Easy Visible battery life.
- My ears sometimes get really hot after using for over an hour straight.
- Noise-Cancellation
- Comfort
- Durability
- Lightness
- More work can be done to improve on audio- choppiness
- Treble can be taken down
- Sporty and gaming designs can be introduced for tech geeks
Great Quality and Clear Audio
- Background noise cancellation
- Wireless capability
- Sound clarity
- Easier to identify mute button
- One ear design
- Over the ear design
- Audio drops out during some calls
Less appropriate for integration with cellphone
Cisco Headsets review
- Quality
- Sound
- More concern to public/government requirements
Cisco Headsets excel in noisy environments
- Noise cancelation
- Battery life
- Build quality
- The fit is not great for people with glasses. The clamp design hurt the ears.
- It could be folded in a smaller size for traveling
- It’s pricy
Cisco Headsets 900 Series
- 900 hardware quality
- Ease of use
- 900 series rich with features competing with other Headset brands
- Bulk update software when use in personal mode
- Price is too high
Cisco 980 FTW
- the sound quality
- the feel of the materials
- long battery life
- the 980 mic performance is lacking compared to other headsets
- the cost
- colour options
Where the 980 headset is not great is using in a noisy environment as the microphone picks up lots of background noise
Cisco Headsets 980s
In my opinion, the USB wireless connection has sucked on every model of Bluetooth headsets we have had, including the 980. These headsets still do have issues in collecting the correct input on occasion but its its not a dealbreaker as it is most likely down to the Bluetooth standard and the device connected.
The major issue we have is needing a separate app to adjust the sound settings on the headset. Why can't this be integrated into the Webex app as an option?
- Battery life is great
- They can actually be worn all day
- They do sound good (not $900 good but still good)
- Connecting to multiple devices is great
- Being able to adjust the sound profiles from places other than a phone app
- Make it so the USB wireless dongle is reliable
- The touch controls on the outside don't always seem to work reliably the ones on the back work just fine
The downside if they seem to lose all this utility when you have them over only 1 ear. This is a common occurrence as you want to sometimes be able to hear a co-worker sitting next to you. The audio passthrough designed for that application is a bit staticky and still blocks out enough notice that you find yourself talking really loud as you don't know the sound levels of your own voice.
Cisco Headsets Review
- Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
- Nothing. They're new. They've recently come out and they're amazing. I can't think of anything.
Cisco Headsets Review
- It's lightweight.
- It seems durable
- Calls are audible for both the customer and the agent.
- We'd like a little bit of background noise filtering so the agents and the customers can hear the calls a bit better.
- Some sort of acoustic shock protection so that loud noises don't end up in injuries for our staff.
- Active noise cancellation.
Cisco 500 Series Headset Review
- Noise cancellation
- Management of devices through Control Hub
- Compatibility with a wide range of devices
- A single on-ear option is needed in the portfolio
- Options for mobile workers (agile for mobile smart phone users)
- More competitive pricing
- Physical connection to a users computer
- Where a Cisco phone system is being used
- Where Microsoft Teams Phone system compatibility is also required
- Where a customer is looking for ease of tracking and managing headset devices
- Where a user needs to simultaneously connect to a desk phone, a smart phone, and a computer for calling
Cisco Headsets are the Best for Calls
- Easy to use, no special training or skills required
- Build quality
- Sound quality
- It has a noise reduction feature, but should include noise cancellation in its basic model also
- Earpads
- Price
Best of its Kind
- Audio quality
- Remote software updates
- Design and look
- External voice activation when necessary
Cisco Headset Helps You With Your Seamless Communication!
- Premium sound quality: This is where Cisco never compromises.
- Lightweight Designs: It helps wear the headset for longer hours. In a call center a person has to wear it for approximately 7 hours. Keeping a heavy headset on would be tiring and uncomfortable.
- Compatibility: Cisco headsets are compatible with almost all platforms which broadens the use of it.
- The Quality is awesome but the built quality could be little more sturdy.
- If the headset cable can be braided, it will be more durable.
- An extra pair of ear foam would be rewarding.
Excellent Collaboration with Cisco Headsets
- Comfort
- Durability
- Mic
- Noise cancelling
- Quality of sound
- Price
Cisco Headsets is the better option
- Easy to connect, set up, and work
- Integration with back end platform
- Analytics through Control hub
Apart from desk users, we also see them most suited at reception, remote workers and contact center agents.
Interestingly, the upper management persona still prefers a desk phone, and if doing a call via soft client, it is without a headset.
Cisco Headsets 700 -- Clarity, clarity.., read all about it!
- Good sound
- Clarity, voice
- Noise cancellation
- Bluetooth range
- Connecting with laptop
- App to manage
- Headset gets hard to wear for long periods with glasses on, pushed against ear/glasses arm, and gets sore
Wearing all day is hard when you wear glasses. Bluetooth range isn't big, so you need to stay fairly close to the USB connector.
Great Hardware
- Noise-cancellation
- Connection
- Volume Settings
- Enlargement on the head section
- Better Mic Quality
- Sleek Design
Great Headset for Researchers and Teachers
- Noise cancellation
- sound quality
- comfort on ear
- microphone quality
- earpads can be bigger
- some work can be done to make it look fancier