Overview
What is RegOnline by Cvent (Discontinued)?
RegOnline is part of the Cvent Event Cloud, a comprehensive software platform to help you plan, promote, manage and measure your meetings and events. It will be retired December 2019 and from April 2019 new customers will be onboarded to…
Great, economical event registration tool!
RegOnline is an affordable, easy to use registration platform.
Great Event Management Platform - Recommended!
Ease of use
Put Multi-Track Events Together With Ease
RegOnline for Event Registration of our Annual Conference
Pricing
What is RegOnline by Cvent (Discontinued)?
RegOnline is part of the Cvent Event Cloud, a comprehensive software platform to help you plan, promote, manage and measure your meetings and events. It will be retired December 2019 and from April 2019 new customers will be onboarded to Cvent Event Management.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- FAQs
What is RegOnline by Cvent (Discontinued)?
RegOnline by Cvent (Discontinued) Features
- Supported: Build: Create an awesome event in two minutes with a simple, three-step process. RegOnline’s customizable themes and templates provide everything you need to give attendees a memorable first impression.
- Supported: Promote: Drive attendance to your events with professional-looking event websites and emails that match your corporate branding, while promoting your event via social media and word of mouth.
- Supported: Measure: Better data. It's the key to successful events. With RegOnline, planners know where their time and effort (and their money) is best spent. And RegOnline makes it easy to prove event success to all stakeholders—without the pain of endless spreadsheets.
RegOnline by Cvent (Discontinued) Competitors
- Eventbrite
- Bizzabo
- Aventri (formerly etouches)
RegOnline by Cvent (Discontinued) Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(19)Community Insights
- Business Problems Solved
- Pros
- Cons
RegOnline, a versatile event management software, has found favor with a diverse range of users across various industries. SafetyFestMT, an organization hosting events multiple times a year with hundreds of attendees, relies on RegOnline for seamless event registration. The software is particularly useful for multi-track events spanning several days. Another bureau within the Department also employs RegOnline for their events, while marketing departments in both the United States and London have leveraged its capabilities for event registration purposes.
One notable feature is RegOnline's ability to process credit card payments, making it an ideal solution for organizations that require a streamlined payment process. Extensive reporting capabilities allow users to gain valuable insights into their events. Moreover, the flexibility of design offered by RegOnline ensures that each event can have its own unique questions and accommodate dietary preferences. For example, a graduate department in a university relies on RegOnline to manage registrations and payments for their annual event with around 110 participants. Prior to adopting this software, they faced challenges accepting credit card payments. However, RegOnline resolved this issue by providing an integrated payment processing system. Additionally, refunds are now easily processed through the software.
RegOnline is not limited to specific types of events; it caters to conferences, webinars, meetings, and surveys alike. Although some customers have transitioned their registration processes to other platforms like Cvent, administrative support staff and other employees still utilize RegOnline for individual event registrations or surveys. An events team responsible for managing large-scale gatherings has also benefited from the versatility of this software. Both internal teams and external parties have reported positive experiences when using RegOnline for events with approximately 500 to 1500 attendees per year.
Overall, RegOnline proves to be a reliable tool in managing event registrations, providing comprehensive reporting functionalities, and offering flexibility in designing events according to specific requirements. With its extensive range of use cases and positive user experiences across industries, it remains a popular choice for event management needs.
Effective in organizing multi-track events: Many users have found RegOnline to be highly efficient when it comes to organizing multi-track events. They have expressed appreciation for the platform's features that effectively prevent participants from signing up for conflicting tracks running at the same time.
Comprehensive reporting capabilities: Numerous reviewers have praised the comprehensive reports provided by RegOnline. These reports offer valuable insights, such as identifying the most popular breakout sessions and providing a detailed breakdown of participants in each class. Users find these reports to be a quick and convenient way to gain an overview of their event.
Flexible customization options: Users appreciate the extensive customization options offered by RegOnline. They find it beneficial to be able to tailor registration questions according to their specific needs, capturing additional data like industry type, business size, and past event attendance.
Expensive Pricing: Some users have found the price of RegOnline to be expensive, with a cost of $3.55 per registration. This high pricing has made it unaffordable for certain events and impacted its value proposition.
Limited Deposit Options: Users have mentioned that they were unable to directly deposit registration fees collected from participants for other events, limiting the usability and flexibility of RegOnline's payment system.
Difficult CSS Implementation: Some users have faced difficulties in following and implementing the CSS code provided by customer support. This challenge has hindered their ability to customize event pages according to their preferences, causing frustration and inconvenience.
Attribute Ratings
Reviews
(1-6 of 6)Great, economical event registration tool!
- Very easy to customize
- Can handle complex registrations
- Excellent customer support
- I really can't think of any area needing improvement.
- Easy set up for simple and complex registration events.
- Looks very professional
- Reports are easy to set up and download
- Cost per registration is reasonable
- You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
- RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
- It isn't easy to get in touch with support.
Great Event Management Platform - Recommended!
- event registration
- event management
- event tracking
- high fees for credit cards
- can't see what additional charges are in detail
Ease of use
- Credit card processing
- Branding and setup
- Reporting
- Customer support
- CSS code difficult to follow and implement
- Cross event reporting
- Small firms that only have a handful of events who need payment gateways
- Firms with no web designers
Put Multi-Track Events Together With Ease
- RegOnline is really good at organizing multi-track events. The features help prevent participants from signing up for two tracks that run at the same time.
- The reports allow you to get a quick overview of your event. You can see which break out sessions are the most popular, and you can get a breakdown of participants in each class if you need to go into that detail.
- You can customize questions so that you can capture other data during the registration process. We use it to capture the type of industry, business size and whether or not participants have attended other events.
- One of the areas that RegOnline could improve on is the price. Because of the expense $3.55 per registration, the Department is unable to use the software for other events. We have mine training classes that we couldn't use RegOnline for because of the expense.
- RegOnline was not able to directly deposit registration fees collected from participants for other events and as a result we are unable to use it for those events.
RegOnline for Event Registration of our Annual Conference
RegOnline was very helpful by solving our main need: providing a credit card option to registrants, and the ability to send us the account funds monthly by check to deposit in our university account. The main bonus was the ease in refunding occasional participants! Prior to this I had to do a cumbersome Non-Employee Reimbursement to refund participants who needed to cancel, but now I'm able to simply click a few buttons to refund electronically (as long as funds are in our account). It's been so helpful!
- RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
- Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
- The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
- I find that the Help feature could be more intuitive, and could potentially address more issues that I've had (and solved). At this point it is cumbersome, and doesn't seem properly updated for the site's newest features.
- Another complaint I have is that some of the reports only export as PDF, and some of the information would be helpful in both Excel/PDF options.
- My other thought would be to allow more options at customizing the registration form page as well in the builder: certain types of optional questions I would have preferred to group together, but had no capability to do so. It would be helpful to be able to manipulate the pages more, and shift the order/grouping of many optional questions. I say this because I had to have the "Gender" option in one location, while other questions about ethnicity/degree/etc. in another location; this caused many to skip certain questions. To add to the registration form issue, I feel that more "fill in the blank" customizable payment options would be helpful too.
I think that if someone needed to build an event registration page that did not require payment options as a necessity, then RegOnline would be less suited for use. It still can easily track participants, but I think there are better options out there for those who only need the most basic of services.
I also think that since RegOnline has provided additional formatting capabilities, that it does handle the registration pages better than it has in the past. However, these still need improvement, with the ability to rearrange the order of required and optional questions.