Overview
What is DERDACK Enterprise Alert?
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.
Pricing
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- Setup fee optional
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- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is DERDACK Enterprise Alert?
Targeted Alerting - Anywhere Incident Remediation
DERDACK Enterprise Alert® is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. It connects to mission- and business-critical systems to fully automate alerting processes and to enable a fast, reliable and effective response to major technical incidents.
Enterprise Alert provides persistent mobile alert notifications by voice, text, push, email and IM. It tracks the delivery of notifications, acknowledgements and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information.
Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. Backup engineers and stand-ins are also available.
IT service staff or engineers who are alerted often need to communicate with managers, on-call staff of other teams or subject-matter experts. Derdack´s Enterprise Notification Software provides perfect toolset for a real-time, anywhere collaboration experience.
With the mobile app you can comfortably manage alerts, troubleshoot problems and even resolve them by triggering parameter-based IT automation tasks. The mobile app mobilizes incident management and makes you independent from your monitoring or service desk console.
DERDACK Enterprise Alert Features
- Supported: Mobile alert notifications with real-time tracking, escalation and duty-schedule-based routing
- Supported: Anywhere ad-hoc collaboration via chatops and conference bridging
- Supported: Genuine anywhere incident remediation with a mobile app
DERDACK Enterprise Alert Screenshots
DERDACK Enterprise Alert Video
DERDACK Enterprise Alert Integrations
- Microsoft System Center Operations Manager (SCOM)
- BMC Helix ITSM
- Nagios Core
- SolarWinds Server & Application Monitor
- SolarWinds Network Performance Monitor (NPM)
- Icinga
- OpenText Operations Orchestration
- CA Unicenter Network and Systems Management (Discontinued)
- SAP ERP, ECC
- Microsoft System Center Service Manager
- Splunk Enterprise
- Micro Focus OpsBridge
- Network Node Manager i (formerly HP Network Node Manager)
DERDACK Enterprise Alert Competitors
DERDACK Enterprise Alert Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | Worldwide |
Supported Languages | English, German, Dutch |
Frequently Asked Questions
DERDACK Enterprise Alert Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 75% |