Overview
What is Digital River?
Digital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.
Recent Reviews
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Digital River?
Digital River is used to simplify the complexities of international ecommerce sales. For brands, the software eliminates the risk and complexity of cross-border selling, enabling users to reach new customers around the world. For online shoppers, Digital River makes it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect.
Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. The software also enables shipping and returns through the platform's global logistics networks.
As merchant of record, Digital River is the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks.
Shoppers with queries about an online order should contact the brand’s customer service team.
Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. The software also enables shipping and returns through the platform's global logistics networks.
As merchant of record, Digital River is the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks.
Shoppers with queries about an online order should contact the brand’s customer service team.
Digital River Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: Credit card transaction fee
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Digital River Competitors
Digital River Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Digital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.
2Checkout from Verifone, Salesforce Commerce Cloud, and Cleverbridge are common alternatives for Digital River.
Reviewers rate Product variations highest, with a score of 7.
The most common users of Digital River are from Mid-sized Companies (51-1,000 employees).