Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

PHP Frameworks

Product Analytics

Virtual Reality

Development

Learning Management

Student Management

Education

Business Intelligence (BI)

Collaboration

Emissions Management

Enterprise Asset Management

Meeting Management

Payment Facilitation

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Blockchain Payments

Cryptocurrency Wallets

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Blade Servers

Cloud Storage

Data Center Outsourcing (USA)

Data Warehouse

Endpoint Security

Firewall

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Mobile Identity

Network Operating Systems

Network Performance Monitoring

Open-Source Database

SaaS Backup

Service Virtualization

Storage as a Service (STaaS)

Unified Communications Monitoring

Value-Added Resellers (VARs)

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Sales

Cloud Infrastructure Entitlement Management

Database Security

GDPR Compliance

Security

Aviation

Direct Secure Messaging

Fleet Maintenance

Interior Design

Online Fax

eDiscovery

Vertical-Specific

root

Overview

Pricing

ProductDemos

Features

ProductDetails

Comparisons

ReviewsAndRatings

medium

M2E Cloud

Inventory Management

large

KindLink, from the company of the same name in London, is presented as a platform where businesses and charities connect and manage their corporate social responsibility, fundraising, volunteering, donor CRM, and measure and share their sustainability impact.

KindLink

Corporate Volunteering

Alert Rental Software in Colorado Springs boasts installation and successful operation in hundreds of the world’s best-automated construction, general tool, and event equipment rental companies, writing millions of rental contracts annually.  Alert is a rental software provider, doing business throughout North America, the Caribbean, and several other countries.

Alert Startup Subscription

Alert Fundamentals

Alert Summit

Alert Rental

Equipment Rental

Based in Silicon Valley, AnChain.AI is a blockchain analytics company that specializes in AI-powered platforms. AnChain.AI provides around-the-clock protection, securing crypto exchanges, protocols, and DApps worldwide for several millions of dollars in weekly transaction amounts. The Situational Awareness Platform (SAP) proactively protects crypto assets by providing proprietary artificial intelligence, knowledge graphs, and threat intelligence on blockchain transactions. The vendor states the SAP can also detect and predict vulnerabilities and threats before they occur, enabling businesses to take proactive action.

AnChain.ai

Blockchain Analysis

small

PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.

PinPoint Document Management Software (DMS)

Document Management

PinPoint DMS PinPoint Document Management Software (DMS)

LSSP Corporation (PinPoint DMS)

Lilt

Translation

Lilt Inc.

HexaFair Virtual Event Cloud software, from HexaFair in Chennai, offers Virtual TradeFair, Virtual Exhibition, Virtual Fairs, Virtual Summit, Virtual Expo, Virtual Conference & Virtual Meet solutions.

HexaFair

Virtual Event

TEHTRIS, headquartered in Pessac, offers their eponymous XDR platform, providing the XDR infrastructure to bring together several security solutions within a single platform, capable of detecting and responding to security incidents.

TEHTRIS XDR Platform

Extended Detection and Response (XDR)

TEHTRIS

Translate.com headquartered in Chicago helps companies establish brand presence on a global scale with a focus on personalizing the customer experience.

Translate.com

eRep CPQ, from ERP specialist BCA Technologies headquartered in Maitland, is a CPQ and product configuration tool.

Parts Only

Standard

Professional

eRep CPQ

Quote sharing/sending

Product configuration

Configuration options

Pricing rules

Price adjustment

Purchase history and open contracts

Guided selling/Sales portal

CPQ reporting & analytics

CPQ-CRM integration

Attachments to quotes

Order capturing

BCA Technologies, Inc

Kiamo, software from the company of the same name in Paris, captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and skills of advisers. Designed for all users, the vendor states their solution stands out for its functional richness, its ergonomics and its reliability.

OvationCXM is a Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver  customer experiences with complete visibility and precise control.

Reactive

Asissted

Automated

Proactive

CXMEngine by OvationCXM

Customer Experience Management

OvationCXM

Lytics is a customer data platform (CDP) from the company of the same name in Portland.

Starter

Lytics

Customer Data

Kiamo

Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

Kiamo - solution cross-canal pour centre de contacts

Kiamo est une solution cross-canal pour les centres de contacts en entreprise. Plus de 10 000 conseillers utilisent aujourd'hui la solution. 
Kiamo répond parfaitement aux problématiques des responsables de la Relation Client souhaitant piloter une stratégie client unifiée, en vue d'améliorer leur performance relationnelle et leur qualité de service.

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Churn risk scoring

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Experience Management Software

Kiamo

Overview

What is Kiamo?

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Pricing

Kiamo

What is Kiamo?

Entry-level set up fee?

Offerings

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Alternatives Pricing

CXMEngine

What is CXMEngine?

Lytics

What is Lytics?

Product Details

What is Kiamo?

Kiamo Video

Kiamo Technical Details

Comparisons

Compare with

M2E Cloud

KindLink

Alert Rental

AnChain.ai

PinPoint DMS

Lilt

HexaFair

TEHTRIS XDR Platform

Translate.com

eRep CPQ

Reviews