Overview
What is Lyssna?
Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences.Lyssna is…
Pricing
Free
$0
Basic
$89
Pro
$199
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Lyssna (formerly UsabilityHub) Demo
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Lyssna?
Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences.
Lyssna is a research platform, offering a broad range of testing features including:
Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a screenshot for just five seconds and then asking them questions about what they saw.
First Click Testing - Measures how well users can navigate a design by asking them to click on specific elements.
Surveys - Used to collect user feedback and validate assumptions with target customers.
Navigation Testing - Helps to optimize user flows by asking users to complete specific tasks on a design and tracking their progress.
Prototype Testing with Figma - Displays how users navigate interactive Figma prototypes at every stage of the design process, to discover what to improve before shipping.
Card Sorting - Open and closed card sorting to discover how to organize and label content in a way that makes sense to the audience.
Preference Testing - Helps to understand what audience prefers by asking participants to choose from multiple options in response to specific question.
Participant Recruitment - When it comes to participant recruitment, Lyssna allows testing with one's own users with a customizable recruitment link or access a target audience via their extensive panel. With over 530,000 people across 100+ countries and with 35+ demographics, users can target by job function, industry or company size.
Interviews - Consolidates the entire interview process in a single tool; planning, sourcing, screening, scheduling, communication, incentives, repository, and transcription.
Tree testing - Used to assess and refine information architecture, and to understand how users expect to navigate and find the information they are looking for, and why.
Screeners - Ensures feedback is gathered from participants who meet a specific criteria, to achieve more targeted and relevant insights.
Lyssna aims to help users:
Save time and money
By identifying audience preferences early the user can save time by focusing on what will give the highest chance of success. Identify issues early in the design process to avoid costly design or development changes down the road.
Improve user engagement
With insights gained from Lyssna, the user can make informed decisions to create more engaging and user-friendly experiences.
Increase conversion rates
Optimize design and messaging based on user feedback to increase conversions and revenue.
Enhance team collaboration
With Lyssna, teams can share feedback and insights to improve communication and collaboration.
Lyssna's suite of tools provides actionable feedback that allows teams to iterate and improve their designs. The solution boasts flexible pricing plans and a pay-as-you-go model for accessing their user panel to provide cost-effective ways for teams of all sizes to gain valuable user insights.
Lyssna Features
- Supported: Open and closed card sorting
- Supported: Prototype testing with Figma
- Supported: Surveys and market research
- Supported: Five second testing
- Supported: Preference testing
- Supported: First click testing
- Supported: Participant panel - With over 530,000 people across 100+ countries and with 35+ demographics, users can target by job function, industry or company size.
- Supported: Interviews
- Supported: Tree testing
- Supported: Screeners
Lyssna Video
Lyssna Integrations
- Figma
- Zoom Workplace
- Google Calendar
- Microsoft Teams
- Microsoft Outlook
Lyssna Competitors
Lyssna Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | Test in Arabic, Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |