Mercury

Mercury is a messaging and bot platform designed to provide businesses with an all-in-one solution for building intelligent virtual assistants and chatbots. The platform uses conversational AI to drive business success, improve customer experiences, and increase revenues. With Mercury's proprietary natural language understanding (NLU) technology, the software provides precise intent and entity recognition in multiple languages.

Mercury offers code-free integrations with CRM providers, e-commerce platforms, and conversation design tools that make it easy for non-technical teams to build sophisticated service automation solutions. The software also includes REST APIs that allow individual solutions to be developed on top of the Mercury ai platform. Additionally, users can run reports on huge data sets in seconds or minutes using interactive drag-and-drop fields while modifying their reports until they find trends, patterns, and solutions hidden within the data. Overall, Mercury aims to help businesses reduce support costs while increasing Net Promoter Scores and customer loyalty by providing impactful customer experiences across multiple channels and languages through Intelligent Virtual Assistants and Chatbots.