TrustRadius Insights
The Personify Community has proven to be a valuable tool for many users, particularly during the COVID-19 pandemic. Users have found it …
Overview
What is CommUnity by Personify?
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World…
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What is CommUnity by Personify?
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is CommUnity by Personify?
Personify Community delivers a digital space where constituents can connect to one another and deepen their commitment to an organization. The vendor aims to help organizations create lasting connections with forums and groups. They promise to help organizations inspire and share information via blogs, encourage participation and action with gamification, and measure the impact to their mission with easy-to-understand dashboards.
CommUnity by Personify Features
- Supported: Communities with Forums, Groups and Blogs
- Supported: Gamification and Motivation
- Supported: Multimedia
- Supported: Analytics and Integrations
CommUnity by Personify Screenshots
CommUnity by Personify Competitors
- Khoros Communities
- Hivebrite
- Higher Logic Online Community
CommUnity by Personify Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
The Personify Community has proven to be a valuable tool for many users, particularly during the COVID-19 pandemic. Users have found it helpful for engaging members and creating a sense of community, even in a remote setting. Businesses have benefited from the platform's ability to facilitate private discussions and the sharing of news within different units.
One key advantage of the software is its ability to centralize all projects and conversations in one place, making it convenient for users to manage. By reducing the need for individualized emails, teams have been able to save time and focus on other aspects of their business. Additionally, the software has helped create a user-friendly and useful community for organizations, enabling supporters to connect and share resources.
However, it's important to note that some users have faced challenges in getting comfortable with the system, even after repeated use. And while the software has served its purpose for some organizations, there have been instances where users would opt for a different online community solution due to frustrations with customer service and pricing practices. Overall, the Personify Community has proven itself as a valuable tool for facilitating engagement and collaboration within organizations.
Valuable Resource: Users have found the website to be a valuable resource for researching and comparing different products in the market. It has been described as a one-stop shop for gathering information and making informed purchasing decisions.
Easy-to-use Product Configuration: Some reviewers have appreciated the product's ease of use and reliability in configuring and creating lists for campaign targeting. They mentioned that the created lists were easy to migrate and use for marketing purposes.
Customization Options: The software offers extensive customization options, allowing users to easily personalize its appearance using CSS and HTML. This flexibility enables them to align the software with their organization's branding.
Limited Integrations: Some users have mentioned that the software has limited integrations with other products. This has caused inconvenience for those who rely on seamless integration between different tools and platforms.
Difficult to Navigate Interface: Several reviewers have found the admin/back-end interface of the software to be difficult to navigate, cluttered, and not user-friendly. They have expressed frustration in constantly switching between browser windows and struggling to locate changes or compare different views.
Steep Learning Curve: According to various users, the software is not beginner-friendly and requires a significant learning curve. Even experienced members have reported difficulty navigating and updating their profiles, finding it one of the most challenging programs they have ever used.
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