Overview
What is ProcessMaker?
ProcessMaker's low-code intelligent automation platform empowers organizations to design business processes in seconds and without experience. It features an AI-powered decision engine and intelligent document processing (IDP) capabilities to gather insight from unstructure data.
ProcessMaker - Best for the Basics and New Users
Outstanding platform for mapping and controlling processes
A good BPMN tool to try.
Good Workflow Maker
ProcessMaker is really a key-leverage to make our business grow.
A must Use software for small and medium businesses
Popular Features
- Process designer (6)10.0100%
- Dashboards (6)10.0100%
- Custom reports (6)9.090%
- Standard reports (6)9.090%
Pricing
What is ProcessMaker?
ProcessMaker's low-code intelligent automation platform empowers organizations to design business processes in seconds and without experience. It features an AI-powered decision engine and intelligent document processing (IDP) capabilities to gather insight from unstructure data.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
processmaker demo. CMPE281
Sharepoint Demo
How to Leverage Intelligent Document Processing (IDP) In Your Digital Transformation
Features
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 10Dashboards(6) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 9Standard reports(6) Ratings
The software offers pre-built reports with metrics standard to the category.
- 9Custom reports(6) Ratings
Users can create custom reports.
Process Engine
Designing and building process models
- 10Process designer(6) Ratings
Web-based tool for creating and customizing web process models
- 10Process simulation(5) Ratings
Evaluating model performance with real data, and optimizing
- 8Business rules engine(6) Ratings
Business rules engine allows non developers to change business logic in a model
- 9SOA support(6) Ratings
Support for reusable services to be built into process design
- 9Process player(5) Ratings
Step-by-step analysis of model to validate business rules
- 9.7Form builder(5) Ratings
Integrated form design tool
- 9Model execution(5) Ratings
Ability to execute model and build code without programming skills
Product Details
- About
- Tech Details
- FAQs
What is ProcessMaker?
ProcessMaker Video
ProcessMaker Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(15)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
ProcessMaker has proven to be a valuable tool for users across various industries. Customers have utilized the platform to diagram, organize, document, and monitor customer service-related processes. The ability to track and monitor these processes has been instrumental in improving efficiency and assessing customer satisfaction. In addition, users have found ProcessMaker to be an excellent BPMN system for implementing workflow projects. It offers an intuitive drag and drop workflow designer that simplifies the task of creating graphical representations of processes and related electronic forms. The tool also allows users to customize workflows through code, providing flexibility and customization options.
One specific use case where ProcessMaker has excelled is in automating HR workflows, such as managing the process for handling incoming candidate resumes. With the help of ProcessMaker's workflow designer, streamlining HR processes has become seamless. Users have also praised the tool for its suitability in building complex task flows and implementing process management solutions in industries like oil and gas. The BPMN2.0 engine in ProcessMaker enables users to design and implement task workflow designs easily through the GUI. Additionally, software developers have benefited from ProcessMaker's Restful API, which enhances operability and scalability.
Looking ahead, users are eager to see future updates of ProcessMaker that introduce more subsidiary features for company or government social communities. Overall, customers have found ProcessMaker to be an invaluable tool for optimizing processes, improving efficiency, and enhancing overall productivity in a wide range of industries.
Clean and Easy User Interface: Users have praised the clean and easy-to-understand user interface of the product. Several reviewers stated that it is not overwhelming and provides a smooth experience from the moment you log in.
Drag and Drop Workflow Maker: The drag and drop interface of the workflow maker was highly appreciated by users. Many reviewers mentioned that it allows for easy visualization and implementation of desired elements on the screen, making the process design easier compared to other programs tested.
Easy Accessible for Anyone: Reviewers highlighted that this program is easy to access for anyone, emphasizing its ease of understanding. Some users felt confident using this product as they believed that almost anyone can learn to use it quickly and efficiently, even if there might be some complications along the way.
Complicated Advanced Processes: Some users have found the more advanced processes in the software to be complicated, especially in terms of coding requirements. They have expressed difficulties in understanding and implementing complex workflows using the software. Confusing User Interface: Several reviewers have mentioned that they found the user interface of the software to be not straightforward and had difficulty finding main features in the menu. This has caused frustration and inefficiency when navigating through the system. Internet Explorer Compatibility Issues: A number of users have reported that the software is not compatible with Internet Explorer browser, which has made it difficult for IE users to use ProcessMaker normally. This limitation has forced them to switch to alternative browsers or find workarounds, impacting their overall experience. In conclusion, based on user reviews, there are common concerns regarding complicated advanced processes, confusing user interface, and compatibility issues with Internet Explorer.
The users recommend the following about ProcessMaker:
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Use the self-hosted version and allow a reasonable implementation period. It is seen as a powerful tool for automating manual processes and making businesses more agile. Some coding skills may be required for complex workflows.
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Acquire PHP technical skills for advanced features. ProcessMaker is easy to use and implement, but having PHP knowledge is beneficial for fully utilizing its capabilities. Trying the evaluation version and attending in-person training can be helpful.
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Optimize business processes before automating them and take adequate time to learn and effectively use the platform. Reducing the reliance on external plugins and considering the enterprise edition can provide better functionality. Reading documentation, trying free trials, and researching are also recommended.
These recommendations emphasize the importance of using the self-hosted version, acquiring PHP technical skills, optimizing processes, and investing time in learning and researching to effectively use ProcessMaker for automation and streamlining of business processes.
Reviews
(1-6 of 6)ProcessMaker - Best for the Basics and New Users
- User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
- The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
- Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
- Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
Outstanding platform for mapping and controlling processes
- Great and flexible dashboards
- Easy to map process and easy to implement
- Notifications
- Documents and evidence filing
- It would be great to see the processes in the app
Also good in industries where the companies have to deliver reports within a timeframe.
Good for following up actions.
A good BPMN tool to try.
- We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow.
- The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow.
- Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.
- The Compatibility with IE Browser. The IE Browser is not compatible with jQuery, and ProcessMaker is based on jQuery, The user who uses IE Browser is somewhat difficult using ProcessMaker normally.
Good Workflow Maker
- Easily controllable task workflow design
- Integrated data analysis capabilities
- Strong scalability
- Real time communication function base on role relationship or task process group.
- Role Relationship Model Presentation
ProcessMaker is really a key-leverage to make our business grow.
- Metrics, dashboards, and KPIs provide managers with the right indicators to measure efficiency.
- Design: extremely easy to draw BPMN 2.0-based processes.
- Real-time process track: The status of any task can be monitored at any time.
- User's menu: not straightforward, main features difficult to find.
- Coding requirements: several important and valuable features require complicated coding.
- Suitable for customer-oriented businesses processes.
- Convenient for firms with the need to track teams' performance with tailored indicators.
- Not adequate for simple processes which require only modeling and graphic design.
A must Use software for small and medium businesses
- Easy workflow designing
- Case tracking
- Highly flexible and general purpose
- I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
- The UI can be more attractive and colourful.