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What is TOPS [ONE]?

TOPS Software in Clearwater, Florida offers their association management software, TOPS [ONE], specifically oriented towards making HOAs and condominiums easier to manage financially with process automation and detailed reports at the core of the offering.

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Recent Reviews

TrustRadius Insights

User-friendly Interface: Several users have praised the software's user-friendly interface, with many stating that it is easy to navigate …
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per month per door ($500 monthly minimum)



per month per door ($375 monthly minimum)



per month per door ($375 monthly minimum)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $375 per month
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Product Demos

Tops One Condo & HOA Software Login and Aged Delinquencies


Owner Access powered by TOPS [ONE]



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Product Details

What is TOPS [ONE]?

TOPS [ONE] Videos

Testimonials from TOPS Software Clients

TOPS [ONE] Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-friendly Interface: Several users have praised the software's user-friendly interface, with many stating that it is easy to navigate and drill down into detailed information. This has made it easier for new employees to understand the platform and for support teams to train them.

Excellent Customer Support: Many reviewers have highlighted the excellent customer support provided by TOPS [ONE]. Users appreciated how quickly reps respond to issues or questions and noted that they are always helpful in providing solutions. Some even described the support staff as the best they have ever dealt with.

Cloud-Based Access: A significant number of users appreciate the cloud-based access and availability of TOPS [ONE], which allows them to work from anywhere and access their data 24/7, making it highly convenient. The feature has been particularly helpful in streamlining management duties and reducing administrative workload.

Difficult Integration: Several users have reported difficulty integrating TOPS [ONE] with other systems like smart banking, strong room, and com web.

Glitches and Issues: Many users have experienced glitches when moving around the system while working on an issue. Additionally, some users have found slow system performance leading to inaccurate reports.

Poor Customer Support: A significant number of users have expressed frustration with customer support's response time and lack of comprehensive answers to their questions or issues that require immediate attention.

Users of TOPS One have made several recommendations based on their experiences with the software. Here are the three most common recommendations:

  1. Take advantage of training and support: Many users recommend taking training seriously and getting as much training as possible before implementing TOPS One. They advise doing the demo and utilizing the training sessions provided. Additionally, it is suggested to be patient during the learning curve and take advantage of TOPS' customer support. These users find that investing time in learning and utilizing the available resources can greatly enhance the implementation and usage experience.

  2. Streamline and centralize data processing: TOPS One is considered a competitive and usable solution for property management needs. Users recommend considering it to streamline and centralize data processing. They find it highly user-friendly and love the file sharing aspect. By using this software, property managers can efficiently handle their management needs, making it easier to organize and access information.

  3. Ensure comprehensive exploration of features: Users recommend fully exploring all aspects of TOPS One to ensure that it meets specific requirements. They suggest requesting training on how to set up the modules and asking for examples of how other companies are using them. It is also advised to allocate extra hours for initial setup, as it will pay off in the end. Additionally, users find TOPS great for tracking budget and employee performance, highlighting its usefulness in these areas.

These recommendations collectively demonstrate that TOPS One is seen as a complete property management tool that can handle management needs effectively. Users suggest taking advantage of training and support, streamlining data processing, and thoroughly exploring the software's features to optimize its functionality for individual requirements.

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