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Siriusware has become an invaluable tool for users in the event and retail industries. With its capability to handle billing and product …
Overview
What is accesso Siriusware?
Siriusware Salespoint Solutions is a point-of-sale software solution with features such as onsite ticketing and online ecommerce.
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What is accesso Siriusware?
Siriusware Salespoint Solutions is a point-of-sale software solution with features such as onsite ticketing and online ecommerce.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is accesso Siriusware?
accesso Siriusware Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Siriusware has become an invaluable tool for users in the event and retail industries. With its capability to handle billing and product fulfillment, users are able to efficiently complete necessary tasks once customers have signed off on their events. Additionally, Siriusware serves as both web store operation software and a main data collection software for users, providing them with a comprehensive solution for managing their businesses.
Users rely on Siriusware as their primary point-of-sale system for various transactions such as activity passes and retail store purchases. Despite its robust functionality, the software is known for its user-friendly interface, making it easy for users to navigate and understand. Once users have mastered its functions, they are able to process quick and efficient sales, which enhances the overall customer experience.
One of the standout features of Siriusware is its ability to facilitate ticket sales, redemptions, revenue recognition, and season pass administration. Users have found that Siriusware partially solves the ticketing problem by streamlining these processes. Moreover, it supports record-keeping of guest visits, storage of member and donor information, ticket and membership sales, and group visit reservations. This comprehensive range of features allows users to effectively manage their operations while ensuring a seamless experience for their customers.
Furthermore, Siriusware has enabled users to transition to electronic selling, eliminating the need for manual paperwork and reducing errors associated with traditional methods. It also provides the capability to track and upgrade memberships, including employee membership sales. Another significant benefit of Siriusware is its ability to run credit cards offline when internet access is not available, particularly valuable for outdoor events.
The software's versatility is further demonstrated by its ability to segment users and attendees based on specific services or events. Users can effortlessly categorize customers into different groups for targeted marketing campaigns or tailored service offerings. Furthermore, Siriusware meets EMV requirements in the US and seamlessly integrates web and in-house POS systems.
Overall, Siriusware has proven itself as an essential tool across various properties and departments within organizations. From guest services to registration and reporting for programs and events, users have found that Siriusware effectively meets their needs, enhances efficiency, and improves the overall customer experience.
User-Friendly Interface: Many users have found it easy to post products to the correct account and create new accounts and invoices. This suggests that the interface is user-friendly and intuitive once users become familiar with it.
Flexible and Customizable: The system provides adaptability and customization opportunities, which many reviewers appreciate. This indicates that the software can be tailored to specific business needs and preferences.
Efficient Performance: Users have mentioned that the software is typically fast, which is crucial for organizations with a high volume of users relying on it. This implies that the software can efficiently handle a large number of users.
Long loading times and frequent crashes: Users have experienced long loading times and frequent crashes, which have hindered their productivity. Several users have reported this issue, causing frustration and delays in their work.
New products not functioning properly: Some users have reported issues with new products not functioning properly, leading to inefficiencies in their work. This problem has been mentioned by multiple reviewers, impacting the overall performance of the system.
Difficulties accessing and retrieving information: Users have faced difficulties in efficiently accessing and retrieving information, resulting in lost sales and tedious record deduplication. Multiple users have expressed frustration with this issue, highlighting the need for improvement in data accessibility and retrieval processes.
Based on user reviews, the following recommendations for Siriusware are common:
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It is recommended to have a dedicated employee or team to manage Siriusware and handle customer service. Users suggest that having someone solely responsible for managing the software and addressing customer inquiries can greatly improve efficiency and ensure timely support.
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Reviewers advise building a good relationship with the Siriusware Salespoint developers. This recommendation aims to facilitate effective communication and collaboration, enabling better customization and resolving any issues that may arise.
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Users emphasize the importance of fully assessing specific needs before purchasing Siriusware and thoroughly vetting the software. This step ensures that the software aligns well with their needs and avoids any potential compatibility issues or limitations.
Overall, users generally find Siriusware to be a good option as long as it meets their specific requirements. However, they caution that adjustments might be necessary to fully optimize its functionality. Additionally, some users mention that while Siriusware offers excellent multi-platform capabilities and is expanding, they may have limited resources when it comes to developing new ideas.
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