Overview
What is Get Beyond?
Get Beyond is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It includes the capabilities of the former Peachworks.
PeachWorks Works for Us
Great integrated approach for professional restaurants interested in closely managing their business
Pricing
What is Get Beyond?
Get Beyond is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It includes the capabilities of the former Peachworks.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Get Beyond?
Get Beyond Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(3)Community Insights
- Business Problems Solved
- Pros
- Cons
PeachWorks is a user-friendly tool that has proven to be highly efficient for managing various aspects of restaurant operations. Users have found it particularly useful for inputting invoices and accessing important fiscal numbers, as well as for scheduling shifts and making easy edits to time inputs. The software's ability to work seamlessly with multiple applications in the same program has been praised by users, allowing for streamlined processes and increased productivity. Those who have utilized PeachWorks for catering events have highlighted its effectiveness in managing budgets and meeting event-specific needs. Moreover, the platform offers comprehensive options, analysis, and tools, with helpful customer support available for those who are less familiar with cloud technology. Users have expressed their satisfaction with the sales, onboarding, and support staff at PeachWorks.
While PeachWorks has received positive feedback for its ease of use and valuable features, some users have encountered difficulties with certain functions. Glitches in recipe editing and inventory counts have been reported by some users, which can be disruptive to day-to-day operations. Additionally, the lack of robust reporting capabilities has been seen as a drawback by some users who require more detailed analytics. It is worth noting that a few users have had negative experiences with inaccurate reporting, unfulfilled commitments, and system downtime. As a result, some users recommend checking references before committing to PeachWorks.
Overall, PeachWorks provides a swift and efficient solution for managing restaurant operations, including invoicing, scheduling, inventory control, budgeting for catering events, and generating reports at the corporate level. Its easy customization options and integration capabilities make it a comprehensive restaurant management platform that caters to the specific needs of individual establishments.
Easy to use: Many users have found Peachworks to be easy to use, with features like entering and editing inventory and invoices being user-friendly. Users also mentioned that the Reports function is very easy to navigate, allowing them to create custom reports effortlessly. Overall, the software has been praised for its intuitive interface and ease of use.
Great customer support: Several reviewers have commended Peachworks' customer support team for their exceptional service. They stated that the support staff was extremely helpful, providing quick responses and resolving any issues efficiently. The availability of knowledgeable and responsive customer support has been a major highlight for users.
Comprehensive functionality: Users appreciate that Peachworks offers a comprehensive set of features for restaurant management, including logistics control, administration tools, nutritional support, payroll management, scheduling options, and POS integration. This range of functionalities allows businesses to streamline their operations effectively. Additionally, the ability to easily integrate multiple applications into one program enhances efficiency and convenience for users.
Negative Sentiment Analysis:
- Lack of Customer Service Improvement: Some users have expressed dissatisfaction with the customer service provided by PeachWorks, stating that there is a need for improvement in terms of knowledgeability and responsiveness.
- Slow Performance for Generating Reports: Several reviewers have mentioned that the software can be slow when pulling year-to-date information for reports, especially when dealing with large amounts of data. This issue may cause delays and hinder efficiency in analyzing business performance.
- Limited Reporting Functionality: Users have noted that PeachWorks has limited reporting functionality, leading to difficulties in obtaining specific data insights and lacking data integrity in available reports. This limitation may restrict the ability to make well-informed decisions based on comprehensive analysis.
Attribute Ratings
Reviews
(1-2 of 2)PeachWorks Works for Us
All reports can go to Excel or PDF.
- Custom reports.
- Exporting to multiple platforms.
- Integration with our register system.
- Some custom reports can have errors in our register system is altered (time punch edits).
- Exports can't be customized by font style or size, and must be done within Excel.
- Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.
We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time.
It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.
- More control for the managers, and they easily see how they affect their overall numbers. They can see labor percentages at 15-minute intervals, and that is key when controlling payroll.
- It has streamlined our corporate office duties. Each store processes their own invoices, instead of our older method of sending all invoices to the office to enter on our old software.
- I get all of my payroll hours from PeachWorks in an Excel file that I can upload to our external payroll company. That ALONE has saved me hours of manual entry.
Great integrated approach for professional restaurants interested in closely managing their business
- Easily add and track inventory items
- Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
- Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
- Very easy to learn and train new employess
- Relatively high payment processing fees
- Does not integrate well with most general ledger software
- Customer service can be curt
- On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
- On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
- On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year