Overview
What is OpenText MBPM?
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
OpenText MBPM - a rapid development wonder
Powerful, easy to use with a few limitations
Rapid Process Management
Metastorm Review
A software developer's view on Metastorm
Pricing
What is OpenText MBPM?
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
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What is OpenText MBPM?
OpenText MBPM Video
OpenText MBPM Competitors
OpenText MBPM Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(16)Community Insights
- Business Problems Solved
- Pros
- Cons
Metastorm has become an essential tool for organizations looking to streamline their workflows and automate tasks. Users across departments rely heavily on its automation capabilities and connectors to enhance their work experience. The software is widely accepted within the organization for business process management and workflow creation, with multiple departments utilizing it to design and implement new processes.
Metastorm is used on a daily basis by everyone in the organization as a versatile development platform. It is instrumental in mapping business processes, quantifying the impact of process changes on IT systems, and stress testing applications. Users appreciate its ability to automate tasks and streamline workflows, making their work more efficient and productive. From fronting CRM information to managing client configurations and handling support tickets, Metastorm's range of applications extends to developing opportunity and project management systems.
Furthermore, Metastorm enables users to approach others with ideas on how the software can further improve their work experience. Its versatility means that it is helpful across several departments, ensuring smooth operations throughout the organization. Whether it's automating tasks or assessing the impact of process changes on IT systems, Metastorm proves invaluable in creating efficient workflows that drive productivity across the board.
- Easy to use for developers: Users have found Metastorm to be user-friendly, especially for developers. They appreciate its intuitive desktop client and the ability to personalize workflows.
- Good balance between ease of development and customization: Reviewers mention that Metastorm offers a well-balanced approach to development and customization. It provides pre-built controls for quick development while also allowing developers to utilize the extensive .NET framework for customizing their experience.
- Flexible workflow solution: According to users, Metastorm stands out among other workflow solutions in terms of flexibility. It closely aligns with a true state machine architecture, enabling the creation of intricate workflows and dynamic user interfaces.
Difficult to Understand for Business Stakeholders: Some users have found the tool difficult to be understood by business stakeholders due to its requirement of deep technical knowledge to create proper diagrams. This has resulted in a lack of effective communication and collaboration between technical teams and business stakeholders.
Convoluted User Interface: Users have mentioned that the user interface of the tool is convoluted and subject to frequent changes with new releases, making it challenging to navigate and use. The constant updates disrupt familiarity and productivity, requiring users to frequently adapt to new interface layouts and features.
Limited Reporting Functionality: Several users have noted that the built-in reporting functionality is limited in scope and customization options. This limitation hampers their ability to generate comprehensive reports tailored to specific business needs, forcing them to rely on external tools or manual workarounds for advanced reporting requirements.
Attribute Ratings
Reviews
(1-5 of 5)OpenText MBPM - a rapid development wonder
- Integration into third party applications
- Rapid Development; allows developers to quickly build and/or change workflows
- Powerful user interface design
- High degree of scalability
- Lack of a graphical user interface email editor
- Auto creation of later activities in model viewer would be nice in order to quickly generate outcome scenarios
- Built-in reporting is somewhat limited
- Process designer
- 80%8.0
- Process simulation
- 70%7.0
- Business rules engine
- 90%9.0
- SOA support
- 60%6.0
- Process player
- 70%7.0
- Support for modeling languages
- 80%8.0
- Form builder
- 70%7.0
- Model execution
- 60%6.0
- Social collaboration tools
- 80%8.0
- Dashboards
- 80%8.0
- Standard reports
- 90%9.0
- Custom reports
- 40%4.0
- Content management
- 60%6.0
- Easy and convenient access to client configuration information
- It provides numerous built-in controls which are quite useful during rapid development cycles
- It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer
Powerful, easy to use with a few limitations
- Complex routing of tasks based on calculated criteria
- Linking between tasks and accessing relevant information
- Organising, scheduling and prioritising
- Different views for different people
- The integration with Office.
- Reporting - the functionality is quite limited. Of course, we can use SSRS on the database but better-embedded reporting would be good.
- Using the eRaiseFlag functionality (getting one folder or workflow to influence another) can be slow on a busy system.
Less Good - Forms with lots of dependencies between the fields and Troubleshooting in some instances.
Poor - Ability to act as a repository for template forms and Reporting.
- Process designer
- 90%9.0
- Process simulation
- 80%8.0
- Business rules engine
- N/AN/A
- SOA support
- N/AN/A
- Process player
- N/AN/A
- Support for modeling languages
- N/AN/A
- Form builder
- 60%6.0
- Model execution
- 70%7.0
- Social collaboration tools
- 50%5.0
- Dashboards
- 70%7.0
- Custom reports
- 40%4.0
- The development of the ticketing system has enabled us to greatly improve customer relationships
- The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
- Management information from the system has improved decision making
- Datapolis Process System, ARIS Business Process Management (BPM), Agiloft Custom Workflow/BPM and WorkflowMax
Metastorm development skills
Business process design and understanding
- Help Desk Ticketing
- Works Order Management
- CRM
- Unstructured reminders (for self or others)
- License Key generation and management
- Password safe and audit of access
- Product development lifecycle management
Rapid Process Management
- Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards.
- Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules.
- Able to publish processes per custom defined templates or formats on the fly.
- Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).
- Be able to perform a Google type search as a user type name in text field.
- Auto creation of next activities in model viewer to quickly generate happy path scenario.
- Community Collaboration - Support of external process participants (ex: business partners) that have limited or no IT infrastructure, social process communities such as Salesforce.
- Process designer
- 100%10.0
- Process simulation
- 100%10.0
- Business rules engine
- 100%10.0
- SOA support
- 100%10.0
- Process player
- 100%10.0
- Support for modeling languages
- 100%10.0
- Form builder
- 100%10.0
- Model execution
- 100%10.0
- Social collaboration tools
- 90%9.0
- Dashboards
- 100%10.0
- Standard reports
- 100%10.0
- Custom reports
- 100%10.0
- Content management
- 100%10.0
- Positive: Able to provide scalability from capabilities to processes and applications for each business domains that allowed decommission of legacy unused applications and to eliminate waste and overhead cost.
BPM Architect
Systems Engineer
- Simplify parts procurement suppply chain
- Perform vendor selection
- Manage case management
- Custom procurement application
- Contract approval process with external business partners
- Support case routing
- Community collaboration and feedback loop
- Integration with ERPs, crm
- Web portal and search analysis
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Analyst Reports
- Vendor implemented
- Process design
- Reporting
- Simulation
- Simulation
- Validation
- Attribute search
Metastorm Review
- Ability to customize workflows
- Integration into third party applications
- Ability to use both a GUI and code-based interface to create business processes
- This is a difficult question to answer as I've only had experience with a dated version of Metastorm
- The newest version may have features that remedy issues I have experienced with 7.5
- Reduction of paper usage for certain processes
- Streamline some business processes
- MS SharePoint / SQL,OpenText Enterprise Content Management
A software developer's view on Metastorm
- Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged.
- Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization.
- Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.
- The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
- Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
- One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
- Metastorm has allowed us to evaluate new business much faster allowing us to move quickly when time matters.
- We have used Metastorm to automate a number of complex and tedius tasks, freeing up our staff to do other important business.
- Metastorm has allowed me to automate a number of administration functions, and share the software management responsibility with the users themselves.