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Tipalti

Tipalti

Starting at $129 per month
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Overview

What is Tipalti?

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

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Recent Reviews

Happy Tipalti User!

10 out of 10
March 29, 2024
We use Tipalti as our automated AP invoice processing and global payments solution. All purchase invoices are received to a shared mailbox …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Payment Status Tracking (46)
    9.2
    92%
  • Automated Accounts Payable Processes (40)
    8.8
    88%
  • Payment Audit Trail (40)
    8.6
    86%
  • Duplicate Bill Detection (41)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://tipalti.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $129 per month
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Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.9
Avg 6.5

Accounts Payable

Features found in accounts payable software products

8.5
Avg 5.8
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Product Details

What is Tipalti?

Tipalti is a payables automation solution that automates all phases of the accounts payable and payments workflow in one holistic cloud platform. Tipalti is designed to make it painless for finance departments to manage their entire global payables operation by streamlining:

  • Supplier onboarding and vetting

  • Tax and regulatory compliance

  • Procurement

  • Invoice processing, 2 and 3-way PO matching, and approvals

  • Global payment remittance, allowing a range of payment methods and currencies

  • Proactive communications of supplier payment status, issue resolution, and fraud detection

  • Enterprise-grade financial controls

  • Real-time payment reconciliation

  • Integrated with any ERP and accounting system

  • Tax reporting

  • Employee expense reimbursement with spend management solution

  • Card spend with corporate physical and virtual cards.

Tipalti's value proposition includes the following:

  1. Reduce AP workload by 80% so the company can scale efficiently.

  2. Generate revenue for AP and better manage cash flow with early payments.

  3. Accelerate the financial close by 25%+ with detailed payment reconciliation reports.

  4. Strengthen financial and compliance controls to mitigate risk and increase visibility.

  5. Improve supplier relationships through a self-service payment experience.

Some of Tipalti’s customers include Amazon Twitch, Twitter, GoPro, Vimeo, and GoDaddy.

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portalScreenshot of an early payment, that suppliers can accept and is processed that dayScreenshot of The PO matching screen, to identify and resolve mismatches between purchase orders, invoices, and receiptsScreenshot of Tipalti PO Management, for modernized purchasing operations

Tipalti Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesArabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, English (UK), Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese

Frequently Asked Questions

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

Tipalti starts at $129.

AvidXchange, Stampli, and BILL are common alternatives for Tipalti.

Reviewers rate Electronic Funds Transfer highest, with a score of 9.5.

The most common users of Tipalti are from Mid-sized Companies (51-1,000 employees).

Tipalti Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(140)

Attribute Ratings

Reviews

(1-25 of 87)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tipaliti is our primary method of processing invoices from vendors. We use it to process invoices, code them to the appropriate expense account and department, and process payments. Tipalti has drastically helped streamline our AP process. The automated coding functions have saved me and other staff a lot of time considering we process close to 200 invoices a month. Its integration with NetSuite has been pretty seamless and Tipalti support has been able to help address any sync issues that have come up. Also, the approval process is convenient for the approvers as it allows them to approve invoices through their email notification or via the AP hub. I would definitely recommend Tipalti to my peers.
  • The automated coding functionality that learns how to code them correctly
  • The updates that they release address needs that me and my team have requested. For example they just added the ability to change approvers without retracting the invoice
  • Convient approval process. Invoices can be approved in the AP hub or through email notifications
  • The ability to batch multiple invoices to download the pdf invoices. Currently we can only download one at a time
  • The ability to download an export of bill details with the ability to choose the columns I want to include. Currently, I'm not able to choose the columns and cannot add columns like the Alias name.
  • The ability to retract batched payments that have been sent for approval. Currently once it has been batched the approvers need to reject it if we want to make adjustments.
Tipalti is well-suited for processing a high volume of invoices because it can automate the coding saving the team time. This makes it very scalable for growing companies. They have released a credit card functionality, but it seems like it may still need to be developed a little more before we consider switching.
March 29, 2024

Happy Tipalti User!

Score 10 out of 10
Vetted Review
Verified User
We use Tipalti as our automated AP invoice processing and global payments solution. All purchase invoices are received to a shared mailbox and automatically loaded into Tipalti for review. We then code the invoices or match them to POs and send them for approval through the system. Once approved, they are scheduled for payment and paid automatically on their due date via our Tipalti accounts. Both invoices and payments sync each day with our ERP system.

For us Tipalti has massively simplified our AP process from start to finish. Not only that, being be able to schedule payments to go out on the invoice due date has had a real positive impact on our cash flow, ensuring we pay our vendors on time but maximise our cash as far as we can.
  • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
  • The audit trail feature is hugely helpful to track an invoice's progress through the system
  • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
  • We were able to put in strong controls around changes to vendor data
  • We've found that the OCR is at times not particularly accurate, which is not such an issue for us but would be if we had invoices with dozens of lines
  • Sometimes Tipalti flags sync errors when the invoices have in fact synced correctly to our ERP
The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time.

The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when.

Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We work with over 100 independent contractors every month, onboarding an average of 10 new vendors a month. Prior to Tipalti, we manually gathered the w9 and payment information and routed invoices for approval through email. Our vendors appreciate the simplicity of Tipalti's vendor onboarding, it takes them less than 5 minutes, and we value that the onus is on the vendor. Payment cannot be issued until they have correctly completed the forms.We estimate that we've recovered two full work days by utilizing Tipalti.
  • Vendor onboarding
  • Payment approval
  • ERP integration
  • Approvers having viewing access to prior invoices for vendors
  • Syncing with QBO can be a little testy, but this might be a QBO issue
Tipalti is a perfect solution for companies working with many vendors, particularly independent contractors. It is also is a great payment solution for companies receiving and distributing money on their customers behalf.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use A/P Hub and PO Management in order to streamline and automate the P2P process. Prior to Tipalti, we used a combination of NetSuite end to end, FloQast ReMind (to help with accruals), Google forms for source to pay and accountants to manually tie everything together. The process was extremely manual and inefficient. We evaluated a number of offerings and determined Tipatli best solved our needs.
  • 3 way matching
  • Communication (both regular email and chat feature within Tipalti)
  • Workflows
  • Reporting - need more built out reports, plus ability to customize, eg date range
  • Make A/P Hub and PO more seamless. Still 2 separate experiences
  • Incorporate the best features of PO into A/P Hub, eg impersonation
  • 1099 reporting still seems to be an afterthought
Tipalti is head and shoulders above basic NetSuite P2P experience. It is ideal for medium size enterprises and seems a lighter lift that Coupa. That said, there is obviously competition in this space, with offerings from e.g. Zip, that cover entire Source to Pay space and offer even more automation. Tipalti needs to continue to automate.
Score 10 out of 10
Vetted Review
Verified User
We use Tipalti for our Global procurement process which includes fully cycle onboarding through payments processing, with everything syncing with our ERP, NetSuite. We make monthly payments to over 2,000 music labels and artists. It has helped us significantly improve the timeliness and accuracy of vendor onboarding, tax compliance, invoice processing and payment tracking.
  • Supplier portal is easy to use for our vedors to securely and accurately capture contact, tax and payment information
  • It can handle large volume uploads we need to make every month to create invoices for our music artists and labels
  • It accurately syncs with our ERP NetSuite so real time GL activity is tracked
  • It can make payments using ACH, eCheck (Int'l ACH), Wires and Paypal, so gives vendors a lot of options to be paid how they prefer
  • It can do PayPal payments but I believe it is limited to USD currency
  • In our iFrame it can be a little confusing for a vendor on how to update after the initial set-up. Internal users also can't make changes like they can in the Supplier Portal (or at least I'm not aware how)
Well suited for a Global company with a larger volume of invoices and payments, especially those that would benefit from multiple payment options to vendors (ex. ACH, Paypal, Wire, etc). A more simple company only doing business in the US with a smaller volume of invoices/payments may not benefit as much from the capabilities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[...] is a SaaS company providing case management applications for USA based law firms. I joined [...] in 2022 and implemented Tipalti by the end of the year. I'm a 2nd time selector, implementor, user, and champion of Tipalti. I first used Tipalti in 2020 at a previous SaaS firm. Using Tipalti supports firms that are remote. At [...] we are 100% remote with no plans to return to the office.

My solved problems are how do you receive and circulate for approval invoices in a remote work environment. Tipalti accomplishes all of that. Accounting is able to see all invoices in process, who is next to approve, and initiate payment right from the Tipalti app.
  • Invoice coding, routing, and approval
  • Complete visibility of all invoices floating around your organization
  • Payment of invoices via numerous methods and multiple currency with just a click of the mouse
  • Captures W9 & W8-BENE information
  • posts all information including a pdf of invoice into your GL/accounting system
I've been doing accounting for businesses as part of the staff for 30 years. Finally, someone figured out how to improve the tired / old fashioned AP process. Tipalti is the best tool you can implement whether you are remote, hybrid, or office based. Amazing efficiency gained with this app / tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tipalti has helped our company streamline the Accounts Payable process and the procurement process allows us to have more visibility into corporate spend. Tipalti has helped us greatly improve in the following areas: supplier management, reduce processing time on invoices, make payments in multiple currencies for multiple entities, 2-way, 3-way matching.
  • AP Automation - Tipalti has helped us streamline supplier management, invoice processing time and 2-way & 3-way matching
  • Mass Payments - Streamlined payment experience for vendors, can pay in multiple currencies under multiple entities
  • Procurement - Streamlined vendor management, advanced approval flows, PO generation
  • We have encountered various limitations with PO integration which delays our invoice processing time
  • We have encountered issues using the "Payment Notification Email" field in vendor records, payment notifications don't get sent to the email populated in this field.
Tipalti has positively impacted how we collect information from vendors, how invoices are processed, how payments are made, and much more. Tipalti support through email and live chat is also a great feature - the support team is really helpful in resolving issues quickly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Tipalti to store and maintain vendor information, enter and process vendor invoices and issue vendor payments. The data stored in Tipalti syncs with our ERP - NetSuite to provide an accurate data stream.
  • Excellent filters to sort data
  • Customer service response time is very quick
  • Vendor portal is easy to use and feedback from our vendors is positive
  • Security of company and vendor information
  • poor search functionality (e.g. cannot search for a payment by amount)
  • frequent slowness and connectivity issues - seems unstable more than it should
  • too many false positive sync errors
  • times out every 20 minutes, forcing re-login
Tipalti is well suited for invoice processing and coding, payment processing and filtering data, but does not have a robust search engine.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We want a way to process ACH to our clients that was automated and Tipalti offered that solution. We started using it March 1 2023 and so far have been very pleased with the platform and integration with our software.
  • Customer Service
  • Automation
  • Pricing
  • More client interaction via phone instead of email
Tipalti works great with our platform and is easy to use for our clients. If there is payment issue would be nice if you could reset the option instead of having to enter the information again manually. Such as a returned item provide the option to edit the banking and resubmit the payment after you have approved again.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We encountered a number of issues with our previous purchase to pay cycle including:
- Duplicate bills being processed and paid
- No accurate oversight of what was actually outstanding to suppliers
- Extremely long and convoluted process to pay invoices manually from bank which would take a full day to do
- Additional work load of matching each payment in the NetSuite.

Tipalti was billed to us as providing us with a solution to these problems in a seamless way.

From the start I was really impressed with the professionalism of all members of Tipalti staff, our implementation was seamless and our implementation manager [...] was on hand to answer any questions we had. I also felt that the staff also really believed in the product too.

Everything for the purchase to pay cycle is under one roof with Tipalti. Vendors register on the platform and submit their bills. The AI tool will review the invoice and code this based on previous coding which allows our team to process bills in seconds rather than minutes.

The platform lists out all pending bills to be paid, which makes our lives easier in understanding what it outstanding and how we can manage our working capital flows better. At a click of a button the vendors are paid which avoids having to create a payment file or manually load details into the bank portal.

Having seen tools in the past which have tried to do one element of this cycle, Tipalti is by far head and shoulders above the rest and overdelivers on what it prommisses.
  • Ease of us - Great User Interface
  • AI for invoice processing - saving time as part of reviewing and processing invoices
  • Great customer interaction / on-boarding
  • Expenses module - although I believe this has just been launched
  • Timing of receiving transfers into Tipalti account - Can take a couple of hours
  • Error checks when processing invoices to ensure that they synchronise to NetSuite first time.
In my experience of having seen and used various payables systems in the past, Tipalti has everything you need under one roof to complete the purchase to pay cycle. The system automates a large part of this cycle and would be suited to businesses of all sizes.
Lisa Vokes-Pierre | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti in supporting our end-to-end accounts payable process. Prior to implementation, we would receive an invoice and make payments across multiple platforms, e.g. via local banking solution or by instruction via email to our bank. Approvals were obtained via email and tracked via Airtable to at least have some transparency. Scope of Tipalti now is to scan all invoices that come through our shared mailbox and suggest coding as well as approvers. Approval process is seamless and the beauty is the ability to make the payment - OR- mark the payment as paid manually when it makes more sense to pay locally.
  • Flexibility in trying to solve the business problem that may be specific to our location or type of business
  • Pretty quick support
  • Ambitions to improve the solution - there is a roadmap
  • Reporting capabilities are quite limited and certainly not configurable
  • Connections between screens could be improved - improvements to UI would be beneficial
  • Approval via SMS
Tipalti has suited our operation - a small venture capital firm with multiple entities and multiple currencies. It specifically supports ISK, which is not an obvious product in the market.
A limitation for our business is the lack of ability to support an individual. Tipalti has, however, been very flexible in supporting workarounds that solve the business problem, albeit not optimally.
Score 10 out of 10
Vetted Review
Verified User
We process all of our invoices through Tipalti: Approval routing, and ultimately sending payments.
I have not encountered any business or product issues in my time with the company.
We utilize Tipalti for approximately 98% of all our invoices. All of the upgrades to Tipalti have been super helpful in reducing delays in processing. Such as "replace an approver", vs having to pull the invoice back and ultimately start the flow completely over.
  • Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
  • System is almost always working efficiently, very few incidents that slow me down.
  • System is incredibly user friendly. I was able to learn it pretty quickly.
  • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
I am very pleased with Tipalti. But the 2 main areas I find it to be excellent is the Support provided and the simplicity of using it.
Score 10 out of 10
Vetted Review
Verified User
Tiplati allows us to process payouts to our vendors with an easy way to track the status.
  • Payouts
  • settelment Notifications
  • Stoping a payment after it's been approved
I've been using Tipalti for more than 1 year now and I genuinely don't have any issues with the product.

It makes paying out to payees simple and easly controlable
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tipalti allows us to provide our vendors with several payment methods and helps us make payments quickly and efficiently.
  • automatic email for set up reminders
  • automatic emails for payment updates
  • quick and easy payment process to multiple payees
  • correcting a payment file without discarding all correct rows
Tipalti is very well suited to assist a payment process to multiple payees across different countries and different payment methods
October 03, 2023

My Tipalti experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti to pay all our international suppliers. They register on the platfrom and I just use their code to transfer funds. In the future and when they support drop ship and plan to use the invoice module as well and have them load it directly on the platform.
  • Send notifications to suppliers
  • Update on any delays or problems
  • react very fast if there is any problem
  • They could accept the money in Israel instead of having to made transfer to their US bank
  • They should support every business transaction including drop shipping
  • They are quite expensive (the fix monthly charge)
Tiplati is best suited for companies with large number and changing suppliers base. They are also perfect for global suppliers network as they seamlessly support in many different countries.
If your supplier network is small and quite fixed it is less important as you local bank can support you as well.
October 03, 2023

Cross-border Payment

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tipalti is helpful for us to do the cross-border payments. We can send the invoice to our customers. The payment is quick. The sample of document help us to quickly generate our invoice and all the records are easy to organize. The sales from Tipalti and the following support is the main reason I recommend using Tipalti. Very patient and helpful.
  • The sales team tried to understand our needs and set up a couple of meetings to figure out our concerns.
  • The software introduction is easy to understand and the following support is sufficient.
  • The description of task requirements are clear, and the support is on time and easy to understand.
  • Some descriptions in the invoice Excel are confusing to customers who don't make payments in USA. If it would be more clear, it would save the time to seek help back and forth.
Cross-border could be controversial. However, by using Tipalti, it's easy to use and get our payment on time. Clear payment records can save the company lots of time. It is also easy for the manager to check every payment. On-time support is always essential. There is always a problem or misunderstanding. The following support is necessary.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Company uses Tipalti to process payments. Previously, we processed payments out of NetSuite, our accounting ERP. Tipalti has made things much more streamlined and easier to manage. All invoice records, approvals and audit history (upload date, approved by individual and date, etc) are housed in Tipalti as well as payment batch details. Having everything in one place saved us a lot of time from pulling support during audit season. Whereas, previously, approvals were obtained via email, payment information was stored in the banking transaction gateway and invoice support were stored in NetSuite. Invoice and payment records also sync to NetSuite, making cash and AP reconciliations easy and automated. This allows us more time during month-end to perform completeness checks, and less time booking Bill and Payment transactions. Additionally, supplier onboarding is much more efficient. Vendors can easily submit their information and update changes in banking information directly through the supplier login in Tipalti. Tipalti also handles payments in multi-currencies, eliminating the complexity of international payments.
  • All invoice records, approvals and audit history (upload date, approved by individual and date, etc) are housed in Tipalti as well as payment batch details. Having everything in one place saved us a lot of time from pulling support during audit season.
  • Invoice and payment records also sync to NetSuite, making cash and AP reconciliations easy and automated. This allows us more time during month-end to perform completeness checks, and less time booking Bill and Payment transactions.
  • Additionally, supplier onboarding is much more efficient. Vendors can easily submit their information and update changes in banking information directly through the supplier login in Tipalti.
  • In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
  • Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
  • For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
  • If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
Tipalti would not be well suited if you have many vendors that send one invoice for multiple subsidiaries. Each invoice is tied to one subsidiary. As such, if you have an invoice for multiple subsidiaries, you would have to create an intercompany entry to reallocate those expenses in your ERP system.
September 17, 2023

Payment Process & Tipalti

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tipalti helps us to automate our payment process, and it enhanced the productivity of our AP team.
  • Handling the Foreign payments
  • Provide detailed reports for our requirements
  • Integrated with our Accounting ERM system
  • Custom report creation according to the users requirements
Automation and Integration with other systems

Alison Kubinski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti to process payouts to suppliers in our marketplace. The reason we identified Tipalti, vs. other marketplace payout products, is that our supplier base includes international vendors that required foreign payouts, and our industry follows a fairly traditional accounts payable flow (estimate, purchase order, invoice, payment) so wouldn't be quick to adopt a tech-forward marketplace payout provider. I knew of Tipalti after having implemented it previously at a larger D2C company, and I was impressed with their ability to provide an extremely cost-effective platform for our early-stage (Seed) startup - but I also know that when we start to scale, they are the right partner to do that with. I would recommend looking into Tipalti at any business size, and especially if you run Netsuite - they are a preferred partner and the implementation to Netsuite is SO easy, you don't need any engineers.
  • Payouts, including international
  • Controls around approvals and payments
  • Integration with multiple systems at the same time
  • Sleaker auto-approvals for small teams
Tipalti is very well suited for small, medium, or even large businesses that run Netsuite and want to automate their payables process. Integration to Netsuite is super easy, and the controls within Tipalti are easy to understand and set up. One challenge I had in the past is that PO matching is either on or off, and you can't customize the types of procurement that would require it - so in a company where POs are required for direct procurement but not for indirect procurement, you have to turn on PO match for the whole company, and build workflow workarounds to navigate all the "exceptions" for indirect procurement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization switched from BILL to Tipalti last year and I have been really impressed with its functionality. We have a lot of different employees who are involved in our approval process and being able to add as many approver-only users and have them approve via email is very convenient and helpful. We are also thrilled that the PDF support for each invoice is automatically uploaded via the sync into our ERP. It makes it easier for our dashboard users to view the invoices coded to their departments. We also appreciate the ability to prompt approvers who have not completed their approval. It is also very helpful that the different email notifications come from different emails because we can filter very easily to locate specific information. This is SUPER helpful for accounting staff who receive the majority of the emails. The OCR is very helpful and easily codes our invoices based on previous coding. Tipalti easily integrates with our ERP and all of the additional coding dimensions we have.
  • PDF sync in to ERP
  • OCR codes invoices based on previous examples and learns as it goes
  • Invoices that are sent back to AP have an audit strand that keeps track of changes
  • Most vendors manage their own payment information, meaning your team isn't managing banking information for vendors to process epayments
  • The automatic payment system takes too long (i.e. invoices have to be ready a full week before payment would go out) and it doesn't allow for an emergency fund of cash to be held in the Tipalti account for last minute invoices that need to be processed faster
  • Would love to see a feature that automatically codes an invoice to the first day in the open month for invoices that are synchronized AFTER a month is closed in the ERP, invoices don't sync until they are fully approved which means you have to manually check for any invoices sitting in approvals before closing out fiscal periods in ERP
  • Allow staff to fix sync failures within Tipalti and then re-sync to ERP as opposed to having to manually edit within ERP
  • Walking vendors through their payment portal is time consuming
  • Two-way communications with ERP for vendor list. If my organization has to pay a vendor with a different form of payment first and then uses Tipalti second, it creates a duplicate vendor, that is very frustrating
Tipalti is great for organizations that want to document approval within their AP software and have a LOT of approvers. It's great for pulling in support into ERP automatically so users don't have to hunt down invoices in Tipalti to review details. It synchronizes well within Sage Intacct (ERP). If you have a small number of invoices, this might not be the most cost effective software. If your organization has regular invoices, the automatic payment feature might work better for you. If your AP process is more manual and less consistent, it can take a lot of time to maintain the system. Great for organizations that do not want their internal financial team to be managing vendors' banking information for epayments.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
for my department specifically, we use Tipalti to process and pay incoming invoices from multiple vendors. We have an establish approval chain for all invoices and larger purchases require a higher level of approval. We also use it as a repository for to locate past invoices. Our specific use case is that we generally pay our shipping companies for equipment movements. Then, we will use the invoice to send the cost onto our clients whom we support with the equipment that we shipped. In the past it has been challenging to keep track of all of our shipping costs and to know exactly how to break down the costs per client.
  • Streamlines the approval process of invoices
  • Allows for easy filtering and reporting per vendor
  • Easily allows for notifications and alerting for users
  • Searching keywords within invoices, instead of just searching by invoice # or similar
The software seems to solve our company's use case very well. We are a mid-size company with multiple departments making a wide range of purchases from various vendors. Each department has its own leadership and approvers of purchases, so Tipalti does a great job at delivering an easy system for approval. I cannot speak for our finance team, but I would imagine that this process has saved them countless hours and helps to streamline and organize the invoicing process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti as the payment platform for paying vendors in the procurement function and employees in the Payroll function. Tipalti is really easy to use, both from an operational point of view and also from a reporting and audit evidence point of view. Adding funds to Tipalti is just as easy and you never wait more than one business day (in our experience). Annually the controls report is available that is requested by our external auditors. The fees are competitive when measured against other banking institutions. I will recommend it for other companies.
  • Easy to use.
  • Reporting functionality assisting the cash reconciliation process.
  • Controls reports available for external audit purposes.
  • Managing funds, in and outflows.
  • When making salary payments, we need predictability when the payments will settle, i.e. to manage the employees expectations. Being more accurate of when payments will settle can be improved.
Well suited:
1. Companies with 50 to 1000 employees.
2. Vendors with 50 to 1000 vendor profiles.
3. Start-up operations to mid-tier companies.
Less suited:
1. Where specific point in time settlement is needed, for example time-sensitive payroll payments.
June 28, 2023

Tipalti Use case

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti as a prime Bill processing, approval, and payment source. It's a great product to automate the vendor's billing and payment process.
  • Setting up bill approval matrix
  • Sending payments to vendors
  • Syncing with NetSUite
  • A dedicated customer service personnel to solve the user problem
  • Reduce the lead time taken to resolve a customer query
  • Fix bugs/scrips to reduce the sync errors between Tipalti and Netsuite
Tipalti is best suited for the Company with high billing volume. However its use case scenario gets challenged when it does not sync with NetSuite
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti to maintain our Purchase Orders, Invoices from Vendors and Payments for invoices. Before using Tipalti, we had our invoices in one platform, payments processed from another platform and utilized a spreadsheet for Purchase Orders. Since all of our platforms are now under one software, we can regulate purchases and services against what was budgeted for the year.
  • Invoice recognition software learns from how an invoice is coded and routed for approval and will automatically fill in that information to reduce having to enter it each time if it doesn't change on a per invoice basis.
  • Purchase Orders track the amount budgeted and will make you aware if there is a shortage. You can choose to create a new PO and merge it with the existing PO so that you don't have to relearn a PO number if it is one used throughout the year.
  • Payments that are made to a vendor outside of the scope of the software, such as an online payment, can still be recorded manually so that you have that information all in one system to search.
  • If you need to reset a payment that is recorded and processed by Tipalti, you need to contact Tipalti directly to have them VOID a payment and reset the invoice to be paid again.
  • You have to wait to hear back from a customer service representative of Tipalti before you can reissue a payment. This means, if you don't hear back right away, and you VOIDED a payment for any reason, you cannot immediately reissue a payment until you know for use the payment was cancelled and the invoice is ready for payment.
  • If a vendor is issued payment by check there is no printed copy of a check that you can send to a vendor as proof of payment. All you can send them is a screenshot that a check was issued, and there is no way to get a cashed check copy like you would be able to get from your bank. You again would need to contact Tipalti Support for this request.
We have vendors that are not paid in USD currency, for vendors that are paid in CAD currency, Tipalti is ideal as they are located in Canada as well as having locations in the USA so they can issue payment in multiple currencies, which has saved our company on bank fees.
Sarah Crabb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use Tipalti within my organization for purchase invoices, inputting, approvals, and payments. This really saves time because the invoices are scanned and automatically transferred into NetSuite ERP.
  • Makes payments - no need to enter manual payments on Banklines
  • Posts Purchase invoices into NetSuite ERP
  • Approval system
  • Sometimes there can be a delay in transferring data and payments
Tipalti saves time and money. GIA made the decision to use Tipalti after an employee within the finance team left. We have found that Tipalti has replaced this employee.
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