Overview
What is Epic?
Epic offers a suite of medical practice management and EHR software.
I'm in love with Epic!
Epic is oK
The Best, Easiest Healthcare Platform!
Epic lives up to its name!!
Epic - The Leader in Electronic Health Systems
Epic's experience in pediatrics
Popular Features
- Coding (5)9.494%
- Patient billing (5)9.494%
- Rule-based scheduling (5)9.494%
- Calendar interface (5)8.383%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ChiroTouch?
ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
What is RXNT?
RXNT is a cloud-based healthcare software provider, offering an Electronic Health Records (EHR) with a Patient Portal and E-Prescribing and Practice Management (PM) system that includes Medical Billing and Scheduler.EHR users can customize patient encounters with Smart Forms, templates, and macros…
Features
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
- 8.9Real-time eligibility verification(4) Ratings
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
- 9.3Claims management(4) Ratings
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
- 9.4Coding(5) Ratings
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
- 9.4Patient billing(5) Ratings
The software can generate statements, send them to patients via mail or email, and process payments.
- 9.2Financial Reporting(4) Ratings
Reports and dashboards allow users to understand the financial health of a practice.
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
- 9.4Rule-based scheduling(5) Ratings
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
- 8.6Automated appointment reminders(4) Ratings
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
- 8.9Automated patient check-in(3) Ratings
The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.
- 8.6Multi-location support(4) Ratings
The software can coordinate scheduling across multiple locations, facilities or practitioners.
- 8.3Calendar interface(5) Ratings
The software provides a user-friendly calendar from which users can track and schedule appointments.
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
- 9.2Charting / document management(5) Ratings
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
- 9.5Templates(5) Ratings
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
- 9.4Patient portal(5) Ratings
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
- 8.7Mobile/tablet support(5) Ratings
The software is accessible via mobile or tablet devices.
- 8.6Fax integration(3) Ratings
This facilitates the sharing of information with other providers, and storing and distribution of documents.
- 8.2Integration with other EMR and PM systems(5) Ratings
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
- 9.9Workflow automation(3) Ratings
The software allows practitioners to take action directly from a patient’s chart, such as prescribing a medication, ordering a lab test, or requesting a follow-up appointment.
- 9.4Speech recognition(3) Ratings
The software integrates with the speech-recognition capabilities of Dragon software, allowing practitioners to take notes verbally.
- 8.7Customization(5) Ratings
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
- 9.7E-prescribing(5) Ratings
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
- 9.2HIPAA compliance(5) Ratings
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
- 9.2Role-based permission levels(5) Ratings
Users have different permission levels based on their roles to protect patient privacy.
- 9.2Data backups and redundancy(5) Ratings
The software helps ensure against data loss.
- 9.4Local mode / networking failsafe(5) Ratings
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Workflow and Scale
The software helps manage employee workflows at scale.
- 8.7Task tracking(5) Ratings
Users can monitor staff productivity and accountability.
- 8.9Specialty-specific workflows(5) Ratings
The software accounts for different workflow options based on discipline or specialty.
- 8.9Multi-office / multi-physician capabilities(5) Ratings
The software can manage and coordinate multi-office or multi-physician instances.
Product Details
- About
- Tech Details
- FAQs
What is Epic?
Epic Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(59)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Epic offers a wide range of features that cater to various needs in the healthcare industry. Users have found value in utilizing shortcuts, reporting capabilities, alerts, syncing, and tracking functionalities. Training is necessary to fully utilize all these features, but users have expressed that it's worth the effort. The smart phrases feature has become a favorite among users as it allows for efficient charting of patient information, saving time and improving documentation accuracy.
One key use case of Epic is its utilization by remote medical scribes who assist in documenting patient information during doctor-patient conversations. This significantly reduces the doctors' documentation workload, allowing them to focus more on providing quality care to patients. Additionally, Epic is widely used across entire healthcare organizations for recording patient information, secure messaging, accessing information from other hospital systems, writing orders, and ordering medications. Users also rely on Epic to search for instructional videos and access lab results, imaging, and cardiology test results.
Furthermore, many healthcare facilities have implemented Epic as a replacement for their legacy systems. This transition has improved the efficiency of patient information exchange, ordering processes, receiving lab results, and interdisciplinary communication. From a billing standpoint, Epic addresses efficiency in receiving payment from payers and processing claims. With multiple modules deployed since 1999 and being the standard EMR across all locations and departments, Epic has become an integral part of healthcare operations.
While some users consider Epic to be a lifesaving tool due to its comprehensive offerings, others have experienced frustration with navigating the software. Nonetheless, some users have opted for medical scribes for data entry purposes to allow medical professionals to focus more on direct patient care. Overall, Epic has become an essential software solution in the healthcare industry with its multitude of functionalities aimed at improving workflow efficiency and patient care.
Consistently stays up to date with technology: Multiple users have praised Epic for its commitment to staying up to date with technology. They have mentioned that the software consistently incorporates advances in features, which contributes to its overall effectiveness and efficiency.
Intuitive and well-designed user interface: Reviewers have consistently highlighted the intuitive and well-designed user interface of Epic. They appreciate the thought put into the design and function of the software, making it user-friendly and easy to navigate.
Seamless workflow and time-saving features: Many users have expressed their satisfaction with Epic's ability to seamlessly access required patient information from old health records while creating notes in the EHR for the current visit. This feature not only saves time but also enhances workflow efficiency for healthcare professionals. Additionally, reviewers appreciate other time-saving features such as easily creating dot phrases in notes, prepopulated note templates, electronic transmission of medication orders, integration with MyChart, interdisciplinary communication capabilities, and easy sharing of information between different locations within Epic.
Difficult Navigation: Users have found Epic to be challenging to navigate, particularly for beginners, due to the abundance of features. Some reviewers have mentioned that learning the basics before using the advanced tools is recommended to avoid confusion.
Performance Issues: Several users have experienced slow functionality and system performance issues with Epic. This is mainly attributed to its heavy nature, requiring high-end system configurations. The software's performance can be affected by these requirements, causing frustration for some users.
Support Functionality Needs Improvement: While Epic offers support functionality, there are areas that could be enhanced. Some users have found it tricky to reach out to support through Skype due to unclear instructions. Reviewers also suggested that introducing chat support could improve the overall support experience provided by Epic.
Users of Epic have made several recommendations based on their experience with the EHR system. The three most common recommendations are:
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Spend time exploring and taking classes: Many users suggest investing time in exploring the Epic system and taking advantage of the available classes. This helps users gain a better understanding of the software and enhances their ability to use it effectively.
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Compare with prior software: Users recommend comparing Epic with any previous EHR systems used. This allows for a comprehensive understanding of the pros and cons of Epic, helping users make informed decisions about its adoption.
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Get proper training based on role: It is recommended that users receive appropriate training based on their specific roles in the healthcare setting. This ensures that users can make the most out of Epic's features and functionalities that are relevant to their responsibilities.
Overall, users advise being patient and open-minded when using Epic, as it may take some time to fully grasp its flow and organization. However, once understood, Epic is considered an excellent software that helps prevent errors and improves overall efficiency in healthcare businesses.
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