TrustRadius Insights
Erply is a cloud-based POS and retail management solution that has proven to be valuable for multi-store chains. Users appreciate the …
Starting at $39
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What is ERPLY?
ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.
Recent Reviews
Pricing
POS WITHOUT INVENTORY
$39
Cloud
INVENTORY ONLINE & OFFLINE
$69
Cloud
INVENTORY + POS
$99
Cloud
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttp://www.erply.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is ERPLY?
Erply offers a cloud-based POS that the vendor says is powerful, easy to use, and works on your preferred devices. It is available online and offline.
According to the vendor, key differentiators include:
Dedicated to helping you
Phone support seven days a week
Dedicated onboarding agents
1-on-1 demos and training tutorials
Support ticket SLA and escalation process
Full Functionality
Real-time updates and offline capabilities
Detailed purchase order and invoice tracking
Comprehensive inventory management
Built-in loyalty programs and promotions
Scalability
E-commerce apps that grow with your business
Trusted by start-ups and Fortune 500 companies
Robust servers manage billions of transactions annually
Supports over 15 languages
Security in the cloud
Cloud-based and accessible from anywhere
Encrypted data with 24/7 backup
Compliant with SAS 70/SSAE 16 requirements
Consistent and automatic security updates
Retail that’s flexible
Retail, wholesale, and franchise management
Interactive, customizable reports.
Hardware agnostic
Grouping by the user, customer, and product
Integrations
Integrate with e-commerce like Shopify
Customizable plugins suitable for all business needs
Easy-to-integrate API kits
Import data easily from existing POS software
ERPLY Features
- Supported: Inventory Management
- Supported: Barcode Scanning
- Supported: Commission Management
- Supported: Customer Account Profiles
- Supported: Discount Management
- Supported: eCommerce
- Supported: Gift Card Management
- Supported: Layaway Management
- Supported: Loyalty Program Support
- Supported: Ordering Automation
- Supported: Pricing Management
- Supported: Retail Management
- Supported: Returns Tracking
- Supported: Sales Tracking
- Supported: Touch Screen
- Supported: Customer Database
- Supported: Multi-Location
- Supported: Purchasing
- Supported: Returns Management
- Supported: Basic x-/z-reports to run your shop
- Supported: POS Mobile App
- Supported: Email Receipts
- Supported: Product Management
- Supported: Reporting
- Supported: Supplier Management
- Supported: Packing Lists
- Supported: Cycle Counts
- Supported: Multiple Product Types
- Supported: Kitting
- Supported: E-mail Purchase Orders
- Supported: Mobile Inventory
- Supported: Customizable Document Designer
- Supported: Import/Export Tools
- Supported: Promotions/Coupons and Marketing Intelligence
- Supported: Quotes/Sales Orders/Invoices
- Supported: Sales Commission Calculations
- Supported: Wholesale
- Supported: House Accounts
- Supported: Customer Facing Display
- Supported: API
- Supported: WMS - Warehouse Management System
- Supported: Custom Add-On Modules
ERPLY Screenshots
ERPLY Competitors
ERPLY Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | United States, Canada, Estonia, Finland, Australia, United Kingdom, Singapore |
| Supported Languages | Turkish, Russian, Dutch, Greek, English, German, Spanish, French, Danish, Latvian, Lithuanian, Norwegian, Polish, Swedish, Thai, Vietnamese, Indonesian, Finnish, Italian, Estonian |
Comparisons
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Reviews and Ratings
(3)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Erply is a cloud-based POS and retail management solution that has proven to be valuable for multi-store chains. Users appreciate the software's accessibility across all platforms, ensuring that they have real-time access to their data without concerns about data loss. While implementation of the software has posed challenges for some users, with longer resolution times for issues and difficulties with user-friendliness, Erply's inventory and POS software have garnered praise for their ease of use and teachability.
One of the key use cases of Erply is inventory tracking and management. Users have found the software helpful in maintaining comprehensive, real-time visibility of their inventory, allowing them to effectively manage stock levels and make informed purchasing decisions. Additionally, users appreciate the ability to generate various reports, which facilitate analysis of product sales and store performance.
Another important use case is the software's customizable point of sale functionality. With Erply, users can tailor their POS system to suit their specific business needs, allowing for seamless checkout experiences for customers. Features such as mass discounting purchases and resolving guest issues through account notes have been particularly beneficial, saving users time and improving customer satisfaction.
The software's support for multi-store chains is also worth noting as it enables users to release orders to multiple warehouses and easily upload orders through CSV. This feature streamlines operations within a multi-location environment.
Furthermore, Erply's flexibility and powerful API have allowed users to integrate their existing systems and even build their own apps, adding another layer of customization to suit their unique requirements.
Overall, Erply has proven to be a reliable and cost-effective alternative for retail businesses. While there have been some issues reported with discounts being calculated incorrectly and features not being as promised, users generally appreciate the value that Erply brings to their businesses through its comprehensive retail management solutions.
Inventory and Point-of-Sale Software: Many users have praised Erply for its excellent inventory and point-of-sale software, describing it as simple to use and train personnel on. Several reviewers also mentioned that these features helped them solve various problems in their retail business, such as centralized data management, stock management, multiple device login, and quick customer selling.
Flexibility with APIs: The suite of APIs provided by Erply has been highly appreciated by users for providing access to critical data. This flexibility allows businesses to easily integrate Erply with various internal and external processes like EDI and marketing.
Multiple Price Lists: Users have found the ability to create multiple price lists in Erply to be a valuable feature. This functionality allows businesses to easily manage different pricing strategies for different customers or sales channels.
Poor Customer Support: Many users have expressed frustration with the poor customer support and slow response times from the team. Some users have reported unanswered calls and minimal knowledge from help desk personnel, making it difficult to resolve their issues.
Lack of Focus on Pain Points: Several reviewers have found the software's development strategy to be backwards, as it does not prioritize addressing pain points or issues that customers face. This lack of focus on improving user experience has left some users feeling dissatisfied with the overall functionality of the software.
Difficulty with Refunds: A number of users have experienced difficulties with refund issues on credit card purchases and had to contact customer care for assistance. These refund problems have caused inconvenience and added frustration for these users.
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