Overview
What is RetailOps?
RetailOps is a comprehensive software solution designed to streamline and automate various aspects of retail operations. According to the vendor, it caters to businesses of all sizes, from small startups to large enterprises. Retailers, eCommerce businesses, branded retailers, multi-channel retailers,...
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Product Details
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- Tech Details
What is RetailOps?
RetailOps is a comprehensive software solution designed to streamline and automate various aspects of retail operations. According to the vendor, it caters to businesses of all sizes, from small startups to large enterprises. Retailers, eCommerce businesses, branded retailers, multi-channel retailers, omni-channel retailers, wholesalers, manufacturers, closeout retailers, and direct-to-consumer brands can all benefit from the extensive features and functionalities offered by RetailOps.
Key Features
Warehouse Management: RetailOps provides optimized pick-routes and barcode-based scan audits to enhance order fulfillment accuracy and efficiency. It also offers native support for managing multiple warehouses.
Product Management: RetailOps enables retailers to centrally manage their product catalog, ensuring that all sales channels have up-to-date product information. Additionally, it includes a Photo Console feature that facilitates seamless photo shoot workflows.
Inventory Management: RetailOps simplifies inventory tracking by monitoring stock levels from the moment products arrive in the warehouse until they are shipped out. It automatically synchronizes inventory availability across all sales channels, mitigating the risk of overselling.
PO & Vendor Management: RetailOps automates the purchase order routing process for dropship and just-in-time vendors. It also provides automated risk analysis for customer orders, helping retailers identify potentially fraudulent or high-risk transactions.
Order Management: RetailOps offers a robust distributed order management system that efficiently handles complex fulfillment scenarios. Leveraging real-time inventory and vendor data, it intelligently routes orders to warehouses, drop-shippers, and 3PL partners based on cost-based optimization.
Reporting & Analytics: RetailOps equips retailers with real-time reporting and analytics tools, empowering them to generate customizable reports and exports. It also includes features for demand forecasting, cost of goods data analysis, and financial reporting.
RetailOps Features
- Supported: PIM - Product Information Manager
- Supported: WMS - Warehouse Management System
- Supported: OMS - Order Management System
- Supported: DOM - Distributed Order Management
- Supported: Feed Manager Tool
- Supported: Reporting Tool
RetailOps Screenshots
RetailOps Integrations
RetailOps Competitors
- NetSuite ERP
- Epicor Kinetic
- Blue Cherry ERP
RetailOps Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Supported Countries | World wide |
RetailOps Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 75% |
Enterprises (more than 500 employees) | 0% |
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Reviews
Community Insights
- Business Problems Solved
RetailOps is a software that offers a solution for businesses' operational inefficiencies. One of its key use cases is multi-channel and multiple distribution center eCommerce fulfillment. With RetailOps, businesses can manage their orders from different channels more accurately and efficiently, resulting in improved operations efficiency and scalability. Users have reported that the software's centralized control of information has helped streamline many operational processes, including product creation, receiving, and product go-live, resulting in significant efficiency gains and improved inventory accuracy to prevent oversells.
Another notable feature of RetailOps is its ability to replace three previously used systems with one centralized hub for product and inventory management as well as multi-channel selling. This streamlined approach has allowed users to better track their inventory and reduce oversolds, thus improving customer satisfaction. The software provides granular data reporting, making it easy for finance teams to perform reporting tasks effectively. Some users have even reported grossing over $95 million in three years thanks to RetailOps.
While RetailOps has been proven to be an essential tool for businesses to scale and grow, some users have noted encountering issues that have been documented for two years or longer. Additionally, some functionality remains half-developed with bugs that need addressing. Customer service can also take time to resolve non-urgent issues. Overall though, RetailOps offers a comprehensive solution for those looking to improve their business operations' efficiency and scale while maintaining accurate inventory management.