Overview
What is ShipBob?
Founded in 2014, ShipBob, headquartered in Chicago, is tech-enabled 3PL that offers fulfillment services for brands with an international fulfillment network across the US, Canada, and Europe. ShipBob's technology combines order and inventory management, warehouse management, predictive data and analytics,…
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Product Details
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- Integrations
- Competitors
- Tech Details
What is ShipBob?
ShipBob is an omnifulfillment platform designed for businesses of all sizes, providing them access to supply chain capabilities.
The ShipBob platform provides merchants with a single view of their business and customers across all of their sales channels and enables them to manage products, inventory, orders, and shipments, and leverage real-time analytics and reporting.
ShipBob enables merchants to optimize fulfillment operations in their own facilities with ShipBob's WMS (ShipBob's proprietary warehouse management system), or outsource it completely to have their orders picked, packed, and shipped for them at over 50 fulfillment centers across the United States, Canada, United Kingdom, Europe, and Australia.
By providing proprietary fulfillment software, comprehensive support, and dozens of tech and retail partnerships, ShipBob helps brands to build a scalable, affordable fulfillment strategy and fulfill orders with seamless omnichannel connectivity.
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ShipBob Integrations
- Shopify
- WooCommerce
- Squarespace
- Wix
- BigCommerce
- Cin7
- Extensiv Order Manager
- Zentail
- ShipStation
- Shopify Plus
- Adobe Commerce (Magento Commerce)
- NetSuite ERP
- ChannelApe
- Cymbio
- Fulfil.IO
- Linnworks
- Logicbroker
- SPS Commerce
- Happy Returns
- Square POS
- Order Desk
- PackageBee
- Inventory Planner by Sage
- Returnly
- Prime Penguin
- Shypyard
- Loop Returns
- Amazon
- Ebay
- Walmart
ShipBob Competitors
ShipBob Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Supported Countries | United States |
Supported Languages | English |
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Reviews
Community Insights
- Business Problems Solved
- Recommendations
ShipBob has been widely utilized by businesses to streamline their inventory management and order fulfillment processes. Users appreciate the automated systems that ShipBob provides, allowing them to set their own standards and focus on other aspects of their business without having to micromanage every detail of their inventories. With ShipBob's direct-to-consumer DTC fulfillment feature, customer service has become easier as it processes orders quickly and ensures on-time delivery with good visibility. The new system of automatically distributing products to fulfillment centers across the US has simplified the DTC process for users, eliminating the need for manual coordination.
One of the key benefits of ShipBob is its ability to provide clients with real-time visibility into the status of their packages. With a commitment to shipping out orders within 24 hours of being placed, businesses can rely on ShipBob to ensure timely deliveries. By handling all online orders, ShipBob saves users valuable time and allows them to concentrate on other important aspects of their business such as marketing and customer relations. Additionally, by leveraging ShipBob's negotiated shipping rates and efficient fulfillment processes, many users have found significant cost savings in both shipping and operational expenses.
While there have been some negative experiences reported including late shipments, delays, and unresponsive management, it is important to note that overall users have found ShipBob to be a valuable solution for fulfilling online orders, tracking sales trends, simplifying order fulfillment processes, and expanding their businesses without worrying about logistics or investing in additional resources.
Based on user reviews, there are several recommendations for ShipBob. Here are the three most common ones:
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Consider ShipBob if your company is small and not shipping a significant number of orders every month. Users have found ShipBob to be suitable for small businesses that are still growing and have relatively low order volumes.
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Test ShipBob through a demo first to determine if it meets your specific requirements. Users suggest taking advantage of ShipBob's demo option to assess whether it aligns with your business needs before committing.
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Reach out to ShipBob's team for assistance and guidance. Users have praised the support provided by the ShipBob staff, mentioning their helpfulness and consultative approach. They recommend scheduling a call with them for valuable insights.
It's worth noting that there were also some negative recommendations, with users suggesting alternatives such as Shipmonk or Amazon instead of using ShipBob. Additionally, some users warned against using ShipBob altogether, advising others to look elsewhere and find another 3PL company.