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What is DonorDock?

DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

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Recent Reviews

TrustRadius Insights

DonorDock is a versatile donor management software that has been praised by users for its ability to streamline donor tracking and …
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Free Forever


per month



per month



per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $89 per month
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Product Demos

DonorDock Demo


DonorDock Walkthrough Demo Video

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Product Details

What is DonorDock?

DonorDock is a fundraising tool designed specifically for small to mid-sized nonprofits. It offers a Donor Management CRM, Online Giving pages, and Donor Outreach features, in one platform.

With DonorDock, nonprofits can manage donor relationships, and streamline donation processes to improve their fundraising campaigns. The solution provides unlimited contact records, customizable online giving pages, and intelligent donor engagement tools.

DonorDock helps nonprofits looking to simplify their donor management and elevate their fundraising efforts.

Key features
- Unlimited contact records
- Customizable online giving pages
- Donor engagement through smart nudges and analytics
- Email and text message marketing
- Comprehensive reports and dashboard
- Integration with payment processors and other tools
- Included training and an extensive support network Key Benefits
- Centralized donor data accessible from a single platform
- No platform fees for online giving
- Time-saving features for efficient donor interaction
- Tools to create and manage fundraising campaigns
- ActionBoard for task automation and reminders
- Strong customer service with live training and an extensive knowledge library
- No additional cost for essential marketing and engagement tools
- A suite of tools and resources to enhance fundraising strategies available at no additional cost

DonorDock Features

Donor Database Features

  • Supported: Constituent database
  • Supported: Constituent interaction tracking
  • Supported: Constituent relationship management
  • Supported: Automated workflows

Communications and Marketing Features

  • Supported: Constituent engagement and marketing

Reporting and Analytics Features

  • Supported: Reporting and data visualization
  • Supported: Predictive analytics
  • Supported: Wealth screening

Fundraising and Events Features

  • Supported: Online donation options
  • Supported: Event registration and ticketing
  • Supported: Text and phone donations

Security and Platform Features

  • Supported: Role-based user permissions
  • Supported: Mobile access
  • Supported: Integrations

DonorDock Screenshots

Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Screenshot of Screenshot of Screenshot of Screenshot of

DonorDock Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUnited States

Frequently Asked Questions

DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

DonorDock starts at $89.

Bloomerang, Givebutter, and DonorPerfect are common alternatives for DonorDock.

The most common users of DonorDock are from Small Businesses (1-50 employees).

DonorDock Customer Size Distribution

Small Businesses (1-50 employees)80%
Mid-Size Companies (51-500 employees)6%
Enterprises (more than 500 employees)2%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

DonorDock is a versatile donor management software that has been praised by users for its ability to streamline donor tracking and communications. With DonorDock, non-profit organizations can easily organize their contacts and send personalized emails to specific groups, saving time and reducing frustration. The software serves as a primary non-profit CRM, providing a centralized location for donor information and enabling the quick creation of a database with donors, volunteers, and board members. Users have reported that DonorDock is easier to use and more affordable than other donor management systems, making it a cost-effective alternative for small non-profits. Additionally, the software integrates seamlessly with other platforms such as Stripe and various websites for online donations, allowing for efficient collection of donation contact information and sending end-of-year donation receipts. DonorDock also offers unlimited contacts, email templates, various reports, and an intuitive dashboard that provides up-to-date information on donors and campaign results. Overall, users have found that DonorDock helps them stay organized, target the right individuals for marketing appeals, improve engagement with donors, and efficiently manage their fundraising and communication efforts. It is a valuable tool that saves time, improves record-keeping processes, and supports overall organizational growth.

Users of DonorDock have made several recommendations based on their experiences with the platform. Some common recommendations include trying the free trial to see if it is a good fit, using DonorDock for organizations of all sizes including small non-profits, and considering DonorDock as a comprehensive tool for donor and donation tracking processes. Users also advise not to wait on adding DonorDock to your non-profit and highly recommend it for tracking fundraising. They suggest contacting DonorDock and trying it out to see if it is a good fit, as they believe it is a game-changing product that cares about the user and helps increase supporter interaction. Users find DonorDock easy to learn and use, as well as suitable for more sophisticated users. Overall, users believe that DonorDock streamlines the fundraising process for non-profits.


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Companies can't remove reviews or game the system. Here's why
Kyle Gilbert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At MEDIA Alliance, we've been using DonorDock for donor and ministry communication, donor and ministry CRM, and to collect online gifts. Over the months that we've used DonorDock, it's become the key tool for our organization.
  • Ease of Use
  • Donor Profiles
  • Email to Lists
  • Integrated Communication System
  • Customized Reporting
  • Dynamic Tagging
DonorDock is a great solution for nonprofits looking for a great way to collect and track donations, communicate with donors, and stay engaged with contacts.
Donor Database (4)
Constituent database
Constituent interaction tracking
Constituent relationship management
Automated workflows
Communications and Marketing (1)
Constituent engagement and marketing
Reporting and Analytics (1)
Reporting and data visualization
Fundraising and Events (2)
Online donation options
Text and phone donations
Security and Platform (3)
Role-based user permissions
Mobile access
  • Greater engagement across the organization with our CRM
  • Greater engagement with donors.
DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
Score 10 out of 10
Vetted Review
Verified User
We’re using DonorDock to manage all our fundraising and Marketing. For a small staff, it’s a really great tool that makes it easy for us to manage everything that needs to get done. We really like that it integrates with Quickbooks. In general, it is very easy to use. It comes with a donation page creator to quickly create donation forms that can be linked to our website easily. All in all, it is a great tool, and we’re very happy we chose this over all the other options!
  • Easy to use, simple, fast
  • Built in recommendations and notifications
  • Easy reporting
  • Online giving
  • Affordable
  • Simple to get started
  • Scalable as we grow
  • Does not include e-commerce functionality
  • Does not include built in auction tools, but they can be integrated
DonorDock is probably the best nonprofit CRM for small to medium sized nonprofits, when you consider features, use-ability, and value. For most organizations, it’s going to have everything you need to get the job done.

For very large organizations ($4 million raised through fundraising annually), or those where money is no object, and they want something 100% custom-built, it is not the best choice.
  • Easy to use donor profiles
  • Convenient lists and reports
  • Automatic or manual receipts and thank you’d that are fully customizable
  • Built in email marketing
  • Unlimited contacts at every price level
  • Easy contact merging and data cleaning
  • Simple onboarding
  • Better donor retention
  • More new donors through better donor tracking
  • Increase in our monthly donors
  • Increase in gift amounts through better donor relationships
I’ve looked at nearly every other tool on the market, and DonorDock is my favorite right now, especially for smaller nonprofits. It is better because it has focused on making day to day tasks easy. I know a lot of friends dread using their other CRMs, but I actually like using DonorDock.

Choosing a system is a big decision, and you want to make the right one. No software is perfect, but this is the best one I’ve personally seen: DonorDock is not only easier to use, but it also has great features to retain donors better, and it is much more affordable than the other options out there. Would definitely recommend getting a demo and checking it out for yourself.
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